Sales, Marketing and Customer services

Office Administration Grade 11

Homework: Sales, Marketing and Customer services

Date : ___________________________ Total ____/ 15

INSTRUCTION: Watch the advertisement and then answer the questions that follow :

https://www.youtube.com/watch?v=65JrtwtTOdc

1. Name the name of the business ( 1 mark)

2. Product or service name ( 1 mark)

3. Communication medium used ( 1 mark)

3. Purpose of the advertisement ( 3 marks)

4. State the target market ( 1 mark).

5. State the advertising technique used ( 2 marks)

6. State TWO things you like about the advisement ( 2 marks)

7. Sate Two things you dislike about the advertisement ( 2 marks)

8. Explain ONE things could have been done to make the advertisement more appealing ( 2 marks)