Module 4: Group Discussion (Collaborative Governance)

Memphis/Shelby County, TN Homeless Services System Map

Version: 12/9/2020

Increasing service needs

Permanent Housing

Examples:

Market-rate housing

Permanent stay with family or

friends

Mainstream affordable

housing (e.g. LIHTC or

Section 811)

Mainstream subsidy (e.g.

MHA voucher)

Population:homeless or unstably housed

individuals and families

Outreach and System Access Points Gaps: discharge planning from publicly funded institutions and systems of care; data sharing agreements; comprehensive street outreach and service coordination; low-barrier and 24/7 entry points for individuals

Related Strategic Plan Objectives: 1.1, 2.1

Diversion/Mediation Gaps: funding and resources for diversion activities; formal diversion plan; additional support for vulnerable populations (domestic violence survivors,

families, youth under age 24, and veterans) Related Strategic Plan Objectives: 1.2

Shelter and Services Gaps: increased free, low-barrier, equal access

emergency shelter; better data and information on unsheltered populations; improved connections between

emergency shelters and Coordinated Entry System Related Strategic Plan Objectives: 2.2, 2.3

Assessment and Coordinated Entry Gaps: improved processes for connections to services while individuals

and families await housing, including housing navigation and mental health/substance abuse services for those who want them

Related Strategic Plan Objectives: 2.3

Rapid Re-housing (RRH) short-term subsidy & services

Permanent Supportive Housing (PSH)

long-term subsidy & services

Self- resolution

Successful diversion

Transitional Housing or In-Patient Treatment

Gaps: expanded PSH and RRH capacity; expanded partnerships with mainstream affordable housing providers and flexible landlords; increased and maximized permanent housing resources; formalized training on PSH and RRH principles and best practices; formal referral processes between housing providers and mainstream benefit resources; increased opportunities for meaningful engagement with persons with lived experiences Related Strategic Plan Objectives: 2.4, 3.1, 3.2Overall System Gaps: broadened understanding around states of housing insecurity that may factor into

future homelessness; clear goals to sustain progress towards ending homelessness; improved emergency response planning for persons experiencing homelessness

Related Strategic Plan Objectives: 4.1, 4.2

Self-resolution

Red lines indicate gaps and opportunities for system improvement