Project Plan

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HMsample.docx

Running head: PROJECT OUTLINE GROUP C

PROJECT OUTLINE GROUP C

Part A

Project Scope Description:

       As a team, we have been assigned to create a compensation plan for a startup boutique hotel chain preparing to launch in five locations across the country in Manhattan, Chicago, Miami, Houston, and Los Angeles. The task force will research the following 5 employee positions for each city and complete requirements for the tasks assigned for each position as follows:

Team Member

Assigned Position/Section

Date to be completed by

Team member 1

Project Scope & General Manager

Leave Blank

Team Member 2

HR Manager & Resturant Manager

Leave Blank

Team Member 3

Operational Manager & Conclusion

Leave Blank

Team member 4

Head of Housekeeping

Leave Blank

Each member of the group is to research their employee’s job description to include:

1. Job duties and responsibilities, how they complete it, how many hours a week they work, etc.

2. The team will research compensation that is higher than average and in the top 25%. Research the cost of living in each area for your employee. Tools that we will be using as a team are focusing on compensation surveys under the BLS and utilizing the mean equation. When researching the BLS, utilize and gather average wage per industry/title as well as compensation benefits.

3. Implement an incentive (bonus) plan that benefits the individual and hotel staff.

General Manager

The General Manager is responsible for the productivity, development, and training of all hotel management and staff. All management and supervisory roles report to the General Manager which include: HR Manager, Operational Manager, Head of Housekeeping, and Restaurant Manager. Directs and implements business strategies that offer ROI and customer relation management that projects positive profitability at the hotel level. (Glassdoor Job Search, n.d.)

Human Resources Manager

The Human Resources manager is responsible for the supervision of the department functions and managing all the employees. HR managers must be knowledgeable in all the disciplines of human resources. These contain compensation and benefits, the training and development, employee relations, and the recruitment and selection of employees. The essential competencies for HR management include communication skills, and the ability to make decisions based on investigative skills and critical thought processes. (Mayhew, 2018)

Operational Manager

     The Hotel Operational Manager oversees the day-to-day operations of the hotel and oversees all operational aspects of the establishment. This includes overseeing housekeeping, human resources, security, public relations, food service and finance. The Operational Manager must also have a background in customer service as they are expected to interact with the clientele daily. Duties include, but are not limited to: staffing, scheduling, onboarding, offboarding, training and implementing corporate objectives. (Study, 2018)

Head of Housekeeping

Directs and coordinates the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Conducts inspections of facilities and recommends repairs and upgrades when needed. Ensures compliance with federal, state, and local environmental regulations. May create quality standards and monitors the implementation. (Compensation & Benefits, n.d.)

Restaurant Manager

The restaurant manager holds the top position in a restaurant and are responsible for running the restaurant in a way to please clients, bring profit to the owners and create a pleasant working environment for the staff. Being that this is a restaurant in a hotel there is a day restaurant manager and an evening/night manager. (Culinary Arts Complete Jobs Overview, n.d.)

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