The purpose of this learner workbook, assessment workbook, simulation diary or logbook is to provide a guide of instruction and information in relation to the relevant assessment tasks. As a learner, you will be provided with information relating to your assessment, including how they are to be completed and submitted. Therefore, it is important that you fully understand the assessment instructions given by your trainer to avoid issues such as academic misconduct, submitting past the due date and providing incomplete assessments, which you will be required to resubmit. If you fail to understand or need more clarification on the assessments, you are required to contact your trainer/assessor for further information.

Assessment Task

The aim of assessments is to test your knowledge, skills and understanding in relation to the topics being taught within a given course. This will be done by using an assessment criterion which shows what you need to do to achieve the appropriate level of competency. For the purpose of completing a written assessment, you are required to:

· Complete each question, including any sub-questions;

· Provide in-depth research on the topic, using appropriate primary and secondary sources;

· Respond using a clear structure (e.g. Introduction, points of argument or fact, conclusion), including references to the sources used.

All assessments required to be completed are compulsory as it is a required condition of your enrolment.

Assessment requirements

The assessments within this document can be completed through several approaches such as:

· Observation of real, indisputable actions as they occur;

· Written or oral task such as reports, role play, work samples etc;

· Portfolios;

· Questions, or third-party evidence, in which the relevant document (observation document is to be completed by the agreed third party.

All documents relating the third-party observation is to be provided to your trainer/assessor as this will be used in determining your level of competency. Third-party evidence can be obtained from supervisors (e.g., from the workplace), or clients/customers.

Please be informed that all assessments are to be typed up. Any handwritten assessments will not be permitted unless approved by the trainer/assessor. You must also comply with assessment policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/ .

Simulation diary (if required): You will do the simulation tasks as a part of your course in the designated simulated environment.

During the simulation session, the student is required to meet the following requirements:

· Follow the dress standards -enclosed shoes, appropriate clothing (no shorts or skirts)

· Be aware of relevant procedures in case of accident, emergencies, evacuation

· Follow the start and finish times, breaks, work routines, etc.

· Follow the policies on personal phone calls and personal emails.

· The attendance for simulation sessions will be monitored as per ‘AIBTGlobal’s Monitoring Student Attendance and Academic Progression policy and procedure.’

· Students should follow the standards of behaviour and comply with ‘AIBTGlobal’s Student Conduct Rules’.

· Students should come prepared for the planned activities for simulation.

Observation/demonstration/simulation (if required):

You may be required to perform tasks/works/assessments through observations, simulation, or demonstrations. Your trainer/assessor will provide you with a list of demonstrations, logbooks, simulation diary or any other related documents for tasks/works/assessments. The observation, simulation or demonstration can occur in the workplace, or the training environment such as workshop, or simulation labs. During observation, demonstration or simulation, you will be provided with necessary information (e.g., timeframe) and equipment and/or materials to complete the task. You are required to perform the work, task or assessment in accordance with the required instructions.

Competency outcome

Upon completing the following assessments, your trainer will either mark the assessment indicating S for satisfactory or NS for not satisfactory (requires more training). If you, as a learner/trainee, receive satisfactory marks for all assessments within this module, you will be graded a “C” for ‘Competent’. In vice versa, “NYC” for ‘Not yet Competent’, in which your trainer will provide adequate feedback and give you a chance to resubmit. If your second submission of assessments is still NS, you may be required to (i) resubmit assessments on the third attempt or (ii) redo the course unit again, which requires re-enrolment. Please be aware that the third attempt of resubmission or re-enrolment to the course can result in additional costs/fees.

Assessment appeals process

As a learner, you have a right to appeal a decision or outcome of an assessment if you feel like it was made unfairly. However, this complaint must first be resolved with the trainer/assessor before lodging an appeal. If you are still dissatisfied with the outcome, then a written application of the appeal can be made to the course coordinator, outlining the grounds for the appeal in accordance with the complaints and appeals policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/ .

Special needs

Learning adjustments can be made for any candidate who has special needs (e.g., a student with a disability). However, the trainer/assessor must be well informed about this so they can immediately implement the necessary adjustments and have it ready before commencement.

Additional evidence

If at any event during or after the assessment process, the trainer/assessor requests you to provide additional information or an alternative submission to establish your level of competency, then you are required to do so. However, you must do so in a way that avoids any issues of privacy or confidentiality.

Confidentiality

All information provided to us regarding your job, workplace and employer will be kept confidential in accordance with the relevant law. However, it is your responsibility to check that all information provided to us does not involve details unrelated or not agreed upon for disclosure. For example, information about your employer, colleagues and other related third parties who might be involved. Although we may require information about these other parties, it is your responsibility to check that valid consent has been given from these individuals before providing us with the requested information. This process of obtaining information from the relevant parties must also be done in accordance with the relevant law.

Recognised prior learning

Any candidate may apply for credit transfer which they wish to count towards their course credit following the application and assessment process of the credit transfer policy and procedure.

Academic misconduct

Academic Misconduct includes plagiarism, cheating and/or collusion, or any act or omission by a student which attempts to circumvent or defeat the integrity of the College’s assessment process. Without limiting the scope of the definition of academic misconduct, examples of plagiarism, cheating and collusion are provided below:

Plagiarism is defined as taking someone else’s work or ideas and submitting it as their own. This may include acts such as, but not limited to:

· Copying the direct words of a sentence or paragraph presented in a source, without referencing it or giving it proper acknowledgement. This also extends to any structure used in completing the assignment; and

· Submitting the same assignment as another learner who either is currently or has previously completed it and presenting it as their own work.

Cheating occurs when you behave dishonestly in an attempt to obtain an unfair advantage in any form of assessment. Examples of cheating include:

· Failing to adhere to examination conditions, for example, speaking or communicating with other candidates in an examination, bringing unauthorised material into the examination room, reading or attempting to read other students' answers, leaving the examination or test answer papers exposed to another student’s view;

· Impersonating another student or arranging for someone to impersonate a student in any assessment task;

· Purchasing assessment items from a contract cheating or ghost-writing service and presenting them as the student’s own work;

· Allowing others to complete any assessment task and/or submit an assessment task which is not the student’s own work;

· Fraudulent representation of any required documentation, for example, prior qualifications, or medical certificates.

Collusion is defined where a learner collaborates with another learner currently enrolled or graduated to produce an assessment which is submitted as their own. This may involve two or more learners working together to produce the content of an assessment before submission.

Plagiarism, cheating and/or collusion is a behaviour that is strictly prohibited, therefore, prior to completing your assessment it is advised that you refer to our Academic Misconduct policy and procedure at https://aibtglobal.edu.au/support/student-forms/policies/ to ensure relevant compliance. If you are found committing any of these acts, you will be investigated in which the appropriate disciplinary action will be taken. As a result, it is important that you raise any questions regarding plagiarism, cheating and collusion with your trainer before submitting the final assessment.

Student Details

Student ID: _____________________________________________________________

Name: _____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Declaration

I declare that

· The content in this document is my own work, based on my own study and research and no part of it has been copied from any other source, except where acknowledgement/reference has been made.

· The content in this document is my own work and no part of the work has been copied from any other student who is currently studying or was graduated from the college.

· I have read and understood all instructions and requirements for the work, task, or assessment that is assessed by my trainers and/or assessors. The understanding includes the submission date and time.

· I will keep a copy of my submitted work (e.g., logbook, or assessment).

I have read and understood the assessment policy and procedures, and academic misconduct policy and procedures:

· I will perform my work to the best of my ability.

· I will not commit academic misconduct stated in academic misconduct policy and procedures. Academic misconduct behaviour may result in ‘not competent’ result of the unit of competency.

· I understand if I receive not satisfactory for my work/assessment/task, it will result in not competent result for the unit of competency. This can result in work/assessment/task resubmission and re-enrolment of the unit of competency which can incur additional costs/fees to me.

· I understand that any assessment/task/work deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted.

· I give permission for my assessment/task/work to be reproduced, communicated, compared, and archived for the purposes of detecting academic misconduct and to fulfil any related College’s policy and procedures

· I am aware that if I disagree with the assessment/task/work result, I have the right to appeal the result. I will follow the complaints and appeals policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/ .

· I take full responsibility for the correct submission of this assessment/task/work in the required place/channel with the correct cover sheet.

Student Signature: ____________________________________________________________

Date: _____________________________________________________________

ONLY If assessment/task/work is required to be completed as part of a group or in pairs, details of the learners involved should be provided below:

If you are NOT instructed to complete the assessment, work, or task in a group or in pairs, you or any other student will NOT fill or sign this section below and MUST NOT work in a group or in pairs. Failure to comply will result in not satisfactory result of required work, assessment, or task.

The content of this work/task/assessment is completed by the students named below. All students acknowledge that the assessment, work, or task must be completed by everyone’s equal contribution and in accordance with the requirements. All students declare that no part of this assessment, task, or work is taken from or completed by any other student. If the assessment, work, or task cites or paraphrases information from other sources, reference and acknowledgement of those sources must be provided.

Student 1:

Student ID: ____________________________________________________________

Student Name: ____________________________________________________________

Student Signature: ____________________________________________________________

Student 2:

Student ID: ____________________________________________________________

Student Name: ____________________________________________________________

Student Signature: ____________________________________________________________

Student 3:

Student ID: ____________________________________________________________

Student Name: ____________________________________________________________

Student Signature: ____________________________________________________________

Student 4:

Student ID: ____________________________________________________________

Student Name: ____________________________________________________________

Student Signature: ____________________________________________________________

Activities

Activity 1A

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to follow workplace policies and procedures for safe work practices.

Activity

Identify three separate procedures that must be followed for the health and safety of your employees.

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Activity 1B

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to identify existing and potential hazards in the workplace, report them to designated persons, and record them according to workplace procedures.

Activity

Identify a hazard from each of the following categories and explain what you would do in each instance:

· Environmental

· Client-based

· Staff-based

· People based

Activity 1C

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to identify any client-related risk factors or behaviours of concern, report them to designated persons, and record them according to workplace procedures.

Activity

What would you do if:

· You noticed a puddle of water in the kitchen

· You noticed a flap of carpet loose in the building

· You slipped on the floor in the hallway

Give the best answer you can. If organisational policy stipulates action, include this.

Activity 1D

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to follow workplace policies and procedures to minimise risk.

Activity

What policies and procedures does your organisation impose or recommend in the following situations:

· Working in a new environment?

· A staff member doesn’t turn up for work?

· A client becomes violent?

Activity 1E

Estimated Time

25 Minutes

Objective

To provide you with an opportunity to identify and report incidents and injuries to designated persons according to workplace procedures.

Activity

1. Identify an emergency situation that could occur at work:

· Gas leak

· Building collapse

· Flood

· Bomb alert

· Other.

2. And outline the roles, expectations and limitations of various roles:

· What they need to do:

· What they could do, if possible:

· What they should not do:

Activity 2A

Estimated Time

45 Minutes

Objective

To provide you with an opportunity to follow manual handling procedures and work instructions for minimising manual handling risk.

Activity

Role playing activity

Choose a manual handling activity that is carried out in your workplace.

Demonstrate how to do it, following established manual handling procedures and work instructions for minimising risk.

Next, demonstrate how it could be done with no regard for safety and explain each risk associated with this method. Note: do not actually do the task in this way, but indicate and use gestures to show how it would be done hypothetically to explain your answer.

Activity 2B

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to identify manual handling hazards and report in line with workplace procedures.

Activity

Role playing activity

Choose from one of the following categories:

· Moving people

· Carrying manageable items

· Moving heavy or bulky items

· Postural movements.

Describe an action or task to be carried out that belongs in your category.

Next, individually demonstrate how you would handle it correctly, explaining any specific points, such as ‘keep your back straight,’ or a particular grip, etc.

Activity 2C

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to apply control measures for minimising manual handling risk.

Activity

Locate a risk assessment form from:

· Workplace

· Government website

· Other suitable website or source

And identify an activity to plot on the risk assessment form.

What conclusion do you come to?

Activity 1A to 2C checklist – for assessor

This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)	HLTWHS002- Follow safe work practices for direct client care
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner?	Yes No (Please circle)
Has sufficient evidence and information been provided by the learner for the activity?	Yes No (Please circle)
The learner’s performance was:	Not yet satisfactory	Satisfactory
If not yet satisfactory, date for reassessment:
Feedback to learner:
Learner’s signature
Assessor’s signature

Activity 3A

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to follow standard precautions as part of own work routine to prevent the spread of infection.

Activity

List the benefits associated with:

· Washing hands

· Safe disposal of sharps

· Surface cleaning

· Management of bodily fluid spills

· Personal Protective Equipment

And how they contribute to the prevention of infection.

Activity 3B

Estimated Time

25 Minutes

Objective

To provide you with an opportunity to recognise situations when additional infection control procedures are required.

Activity

Identify a situation in which you would be required to apply additional infection control procedures.

· Why is it needed?

· What would you do?

Activity 3C

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to apply additional precautions when standard precautions alone may not be sufficient to prevent transmission of infection.

Activity

How can you ensure that additional precautions are applied when required?

Give an example of this.

Activity 3D

Estimated Time

45 Minutes

Objective

To provide you with an opportunity to identify risks of infection and report them according to workplace procedures.

Activity

Case study

1. Every time Tom cooks he seems to become ill with a stomach upset. Why could this be? How can he avoid getting ill when he cooks?

2. Sophie seems to catch every sniffle and sneeze that is going in the building. Why could this be? How can she avoid catching everything?

3. Andrew has caught head lice three times this year so far and is sure he is getting them from work, as each time he has caught them he has been doing overtime at another residential home. How could this be? What can he do to tackle this issue?

Activity 4A

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to raise WHS issues with designated persons according to organisational procedures.

Activity

1. Give an example of how you can adhere to your requirements at work, in terms of your WHS responsibilities.

For each of the following, give an example of how you could meet these requirements:

· Work safely

· Wear PPE where required

· Follow safety procedures and requirements

· Not destroy or compromise equipment and resources provided to them

· Not interfere with safety equipment

· Not act in a way that compromises the safety of yourself, colleagues, clients and the public

· Report WHS issues / hazards, etc.

2. Identify three task or role-specific issues or concerns you could encounter and note who you would consult for help and why.

Activity 4B

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to participate in workplace safety meetings, inspections and consultative activities.

Activity

What types of inspection are carried out in your workplace? How are you expected to follow up on areas of concern?

Activity 4C

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to contribute to the development and implementation of safe workplace policies and procedures in own work area.

Activity

This activity is about providing feedback to supervisors about hazards.

What would you do if:

· You noticed that a hoist was broken?

· You noticed that water in the front porch was leaking into the hallway?

· You saw someone lifting something incorrectly?

· You identified that a resident had the flu?

· You thought a colleague might be intoxicated?

· You noticed that a door was hanging off its hinges?

Who would you contact? And how?

Activity 3A to 4C checklist – for assessor

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)	HLTWHS002- Follow safe work practices for direct client care
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner?	Yes No (Please circle)
Has sufficient evidence and information been provided by the learner for the activity?	Yes No (Please circle)
The learner’s performance was:	Not yet satisfactory	Satisfactory
If not yet satisfactory, date for reassessment:
Feedback to learner:
Learner’s signature
Assessor’s signature

Activity 5A

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to identify ways to maintain currency of safe work practices in regards to workplace systems, equipment and processes in own work role.

Activity

Identify any equipment that poses a risk in your workplace. What safety measures and precautions are in place to limit the risks associated with this equipment?

Activity 5B

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to reflect on own levels of stress and fatigue, and report to designated persons according to workplace procedures.

Activity

Identify eight symptoms of stress and fatigue.

Activity 5C

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to participate in workplace debriefing to address individual needs.

Activity 5C

Identify the primary purposes of workplace debriefing sessions.

Activity 5A to 5C checklist – for assessor

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)	HLTWHS002- Follow safe work practices for direct client care
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner?	Yes No (Please circle)
Has sufficient evidence and information been provided by the learner for the activity?	Yes No (Please circle)
The learner’s performance was:	Not yet satisfactory	Satisfactory
If not yet satisfactory, date for reassessment:
Feedback to learner:
Learner’s signature
Assessor’s signature

Knowledge Activity (Q & A)

Answer each question in as much detail as possible, considering your organisational requirements for each one.

1. Which workplace procedures, code(s) of practice and/or industry standards are implemented in your workplace in order to comply with state/territory WHS legislation? You may refer to your workplace policy and procedure and/or WHS manual (or equivalent document) to answer this question. Present your answer as a written summary of 300-400 words

2. List at least THREE primary safety symbols you will come across. What do these mean?

3. Identify a potential hazard from each of the following categories that may occur within your workplace:

· Biological hazards

· Chemical hazards

· Electrical hazards.

What strategies could you take to minimise these risks?

4. What should be your safety considerations when working in a home-based environment?

5. What is your organisation’s procedure in the case of an emergency? Write a summary of this procedure in your own words.

Knowledge Activity – for assessor

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)	HLTWHS002- Follow safe work practices for direct client care
Date(s) of assessment
Has the activity been answered and performed fully, as required to assess the competency of the learner?	Yes No (Please circle)
Has sufficient evidence and information been provided by the learner for the activity?	Yes No (Please circle)
The learner’s performance was:	Not yet satisfactory	Satisfactory
If not yet satisfactory, date for reassessment:
Feedback to learner:
Learner’s signature
Assessor’s signature

Supplementary Oral Questions (optional) – for assessor

The below table is for you to document any supplementary verbal questions you have asked the learner to determine their competency. For example, if you are unsure of their answer to a question in the Learner Workbook, you may choose to ask them a supplementary question to clarify their understanding of the relevant criteria.

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date of assessment
Question:
Learner answer:
Assessor judgement:	Satisfactory	Not Satisfactory
Question:
Learner answer:
Assessor judgement:	Satisfactory	Not Satisfactory

Question:
Learner answer:
Assessor judgement:	Satisfactory	Not Satisfactory
Question:
Learner answer:
Assessor judgement:	Satisfactory	Not Satisfactory
Question:
Learner answer:
Assessor judgement:	Satisfactory	Not Satisfactory

Feedback for the learner
I have read, understood, and am satisfied with the feedback provided by the assessor.
Learner’s name
Learner’s signature
Assessor’s name
Assessor’s signature

HLTWHS002 Follow safe work practices for direct client care

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