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STUDENT ASSESSMENT BOOKLET

HLTWHS002 Follow safe practices for direct client care

Suite 203, 11-15 Deane Street Burwood, NSW, 2134

Email: [email protected]

RTO Code: 45342

Student Name: ___________________________

© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.

Cover image © Shutterstock www.shutterstock.com

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RECORD OF ASSESSMENT OUTCOMES: HLTWHS002

This section records the outcome of each task/assessment requirement so that the final assessment outcome can be determined for the unit HLTWHS002 Follow safe practices for direct client care.

The table below shows all the assessment requirements for this unit. Once a student has satisfactorily completed all requirements related to the unit, they can be given a Final Assessment Result of ‘Competent’. A number of spaces have been provided to record multiple attempts. Final Assessment Results should only be recorded once all tasks have been attempted.

Assessment requirements/tasks

Task Outcome

Satisfactory (S) Not satisfactory (NS)

Date

Assessor initials

1. Written questions

2. Project – WHS inspection

3. Project – WHS risk assessment

4. Workplace observations

5. Supervisor report

Final Assessment Results

Result (C/NYC)

Date

HLTWHS002 Follow safe practices for direct client care

Student name:

Assessor name:

Assessor signature:

Date: / /

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ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of HLTWHS002 Follow safe practices for direct client care.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task

About this task

Assessment Task 1: Written questions

You must correctly answer all questions to show that you understand the knowledge required of this unit.

Assessment Task 2: Project – WHS inspection

You are complete a work health and safety inspection of an area in your workplace.

Assessment Task 3: Project – WHS risk assessment

You are to complete a WHS risk assessment.

Assessment Task 4: Workplace observations

There are three parts to this assessment:

· Part A: You are to locate and discuss your workplace’s organisational policies and procedures with your assessor.

· Part B: You are to demonstrate the application of emergency response policies and procedures.

· Part C: You are to demonstrate the application of infection control policies and procedures by cleaning up a ‘blood spill’.

Supporting resources

You may like to look at the following websites, books and documents for more information about the topics related to this unit:

· Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.

· Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Prerequisite

The prerequisite for this unit is NIL.

PERFORMANCE EVIDENCE

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be demonstrated evidence that the candidate has completed the following tasks at least once in line with state/territory WHS regulations, relevant codes of practice and workplace procedures:

contributed to a workplace WHS meeting or inspection

conducted a workplace risk assessment and recorded the results

consistently applied workplace safety procedures in the day-to-day work activities required by the job role, including:

· infection control

· hazardous manual tasks

· use of personal protective equipment

· reporting incidents

followed workplace procedures for at least one simulated emergency situation

KNOWLEDGE EVIDENCE

The candidate must demonstrate knowledge of:

state/territory legislation and how it impacts on workplace regulations, codes of practice and industry standards, including:

· state/territory WHS authorities

· rights and responsibilities of employers and workers, including duty of care

· hazardous manual tasks

· infection control

safety symbols and their meanings, including signs for:

· poisons

· emergency equipment

· personal protective equipment (PPE)

· specific hazards such as sharps, radiation

hazard identification, including:

· definition of a hazard

· common workplace hazards relevant to the industry setting including hazardous manual tasks, infection control risks and personal safety risks

· workplace procedures for hazard identification

· strategies minimising risk

safety considerations when working in a home-based environment, including:

· rights and responsibilities of workers and clients

· basic home fire safety including high-risk groups, behaviour that contributes to fire injury and fatalities, and smoke alarm placement, installation and maintenance.

· risks to personal safety

· common sources of infection and means to minimise transfer of infectious diseases

· fundamentals of the muscoskeletal system and practices to minimise injury to self and clients

workplace emergency procedures

workplace policies and procedures for WHS

For all documentation on the performance criteria and assessment requirements of the unit HLTWHS002 Follow safe work practices for direct client care, please refer to the training.gov.au website with this link: https://training.gov.au/Training/Details/HLTWHS002.

ASSESSMENT TASK COVER SHEET

Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name

Assessor Name

Unit: HLTWHS002 Follow safe practices for direct client care

Assessment Details

Assessment Type

Written/Oral questions Projects

Workplace observations

Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment?

Yes

No

Do you understand the requirements of this assessment?

Yes

No

Do you agree to the way in which you are being assessed?

Yes

No

Do you have any special needs or considerations to be made for this assessment? If yes, what are they? …………………………… ………………………… ………………… ……… … … .………………………………………….

Yes

No

Do you understand your rights to appeal the decisions made in an assessment?

Yes

No

None of this work has been completed by any other person.

Yes

No

I have not cheated or plagiarised the work or colluded with any other student/s.

Yes

No

I have correctly referenced all resources and reference texts to complete these assessment tasks.

Yes

No

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Yes

No

STUDENT DECLARATION

I, , certify that the statements I have attested above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these tasks are my own work.

Student Signature: …………………………… Date: ............... /................./...................................

ASSESSMENT TASK COVER SHEET – Attempt 1

Result

Satisfactory (S)

Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1 to Task 3)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 4)

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 2

Re-assessment Result

Satisfactory (S)

Not Yet Satisfactory (NYS)

(Assessment Task 1 to Task 3)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 4)

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 3

Re-assessment Result

Satisfactory (S)

Not Yet Satisfactory (NYS)

(Assessment Task 1 to Task 3)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSOR FEEDBACK (Assessment Task 4)

Assessor signature: Date:

ASSESSOR DECLARATION

I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have observed the student demonstrate unit outcomes through consistent and repeated application of skills and knowledge over a period of time and provided appropriate feedback.

Signature: ________________________

Date: ______/_______/______________

STUDENT FEEDBACK AND ASSESSMENT APPEALS

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

I have received my assessment result and I am satisfied with the given feedback for this assessment.

I am not satisfied about my result and I would like to appeal regarding my result.

Student Signature: …………………………… Date: ......... /.........../..................

ASSESSMENT TASK 1: WRITTEN QUESTIONS

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Task summary:

· This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.

· You must answer all questions correctly.

· Write your answers in the space provided.

· If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

· You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

· Access to textbooks and other learning materials.

· Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

· You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Question 1

What is the definition of a hazard?

Which of the following are hazards? Tick the correct answers

Is this a hazard?

Tick each correct answer

Working with clients in their homes

A strained back

Workplace procedure for manual handling

Showering client

Lifting a box

Working long hours

Stress

What could be the consequence if you did not correctly follow your workplace’s policies and procedures in the following areas? Provide one consequence for each.

· Hazard management

· Care plans

· Manual handling

· Using mobility equipment

· Using personal protecting equipment

· Duress alarm system

· Emergency procedures

· Incident procedures

· Infection control

Question 2

List six things you would check when you are doing a fire safety check on a client’s home.

Question 3

1. You notice that a box of rubbish has been left in the corridor again.

You nearly tripped over a similar box last week and you moved it outside to the rubbish bin – where it should have been placed.

Now someone has done the same thing again!

Why is it important that you report this particular hazard, rather than just moving it out to the bin like you did last time?

Some of the residents have put in a complaint that the dining room is too cold. Management has now forbidden the use of the air conditioners in the dining room.

Jenny is concerned that this makes the environment unsafe for the workers. The staff all get extremely hot while serving the meals. It is always a very busy time and they are running around getting the residents in place, serving meals, assisting with feeding, packing up the dishes and so on.

Jenny notices that some of the staff are getting uncomfortable. Ian had sweat pouring off him yesterday and Rebecca was bright red in the face.

By the end of mealtimes they are all hot and bothered.

· Does Jenny have a responsibility to report this as a WHS issue to management? Explain your answer.

What possible solution could Jenny could suggest?

· Jenny’s solution (see your response above) has been approved. She has been asked to assist with putting her solution into effect. Suggest at least three ways that she can do this.

Question 4

Fill out the table below.

1. Standard precautions

What are they and when should they be used?

What precautions should be taken?

1. Additional precautions

What are they and when should they be used?

What precautions should be taken?

Question 5

While you are on a home visit, a client tells you that she is feeling unwell. She has stomach cramps, feels very nauseous and has bad diarrhea.

She tells you she must have picked it up off her grandson who visited yesterday, as he was unwell when he was visiting and had to rush off to use her toilet.

1. What responsibility does the client have to the worker?

1. What infectious disease do you think it is likely your client has?

What are three things that should be done to minimise the risk of this spreading to other people?

Why is this a risk for workers – even though the client is in her own home?

Question 6

List five things you can do to remain up to date with safe work practices.

Safe practice 1:

Safe practice 2:

Safe practice 3:

Safe practice 4:

Safe practice 5:

Question 7

Fill out the table after each scenario.

1. Omar works in a rural location. His job is to visit clients in their homes. Due to the large area he services, Omar spends many hours of the day driving to different properties to see his clients.

List two risks (at least one risk must include damage to musculoskeletal system)

List a control measure for each risk

Risk 1:

Risk 2:

Kellie works transporting disabled clients to appointments or to the shops and other locations.

List two risks

List a control measure for each risk

Risk 1:

Risk 2:

Question 8

Manual Material Handling

Source: http://www.thesafeness.com/manual-material-handling.php

Look at the diagram above.

Why does this method of lifting produce less strain on the musculoskeletal system than bending at the waist?

Question 9

Jenny was injured at work when using a portable hoist to transfer a client with a disability.

The injury occurred because Jenny was not given any training in how to use the equipment.

Jenny’s supervisor had told her to follow the instructions in the manual – Jenny couldn’t find the manual so she decided to figure it out herself.

1. Did the employer show a duty of care to Jenny? Explain your answer.

Did Jenny fulfil her duty of care? Explain your answer.

Jenny works in Victoria. She would like to find out more about her WHS responsibilities. What is the name of the WHS authority that Jenny should contact?

Question 10

In the table below, give a brief explanation of what each of the safety signs mean

Sign

Meaning

Question 11

a) List four emergencies will be covered by emergency procedures in the workplace?

b) List three key pieces of information you should be familiar with that you can find in emergency procedures.

What do I need to hand in for this task?

Have I completed this?

Your answers to each question

ASSESSMENT TASK 2: PROJECT – WHS INSPECTION

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Task summary:

You are required to complete a work health and safety check using the risk assessment form provided.

What do I need in order to complete this assessment?

· Hazard inspection policies and procedures (from your workplace)

· Hazard Inspection checklist (from your workplace).

When do I do this assessment?

· You will do this task in your workplace.

what do I need to do if I get something wrong?

If your assessor sees that you have not completed the form correctly, they will give you some feedback and you will need to do the task again.

Instructions:

Select a work area from your workplace that you are very familiar with. For example, you might like to choose a client’s room, the common area, toilets/bathroom facilities, kitchen, reception area etc.

Ask your supervisor for a copy of your workplace’s WHS checklist for that area and conduct a workplace inspection.

Once you have completed your checklist you must answer the following questions.

1. Did you find any things during the inspection that were not compliant? What were they?

(If you did not find any non-compliances, think of one thing that could have been non-compliant.)

1. What did you do about the non-compliant items?

(If you did not find any non-compliances in your safety check, refer to the item you identified above.)

2. According to your workplace policies and procedures, how often is this area required to be inspected?

What do I need to hand in for this task?

Have I completed this?

Completed hazard identification checklist

Your answers to each question

ASSESSMENT TASK 3: PROJECT – RISK ASSESSMENT

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Task Summary:

You are required to complete a WHS risk assessment using the forms provided.

What do I need in order to complete this assessment?

· Your workplace’s hazard identification and risk assessment policies and procedures

· Supporting documents (included in this assessment):

Risk Assessment Control Form

Risk Assessment Matrix

Consequence Table

Hierarchy of Control Table.

When do I do this task?

· You will do this task in your workplace.

what do I need to do if I get something wrong?

If your assessor identifies that you did not complete all parts of each form correctly, you will be asked to fix the parts that are wrong and resubmit.

Instructions:

Read your workplace’s hazard identification and risk assessment policies and procedures to prepare for this task.

Choose a task you are very familiar with at your workplace. For example, you may choose the task of transferring a client to the dining room; providing a personal care activity; providing a client with a hot beverage or assisting people who use wheelchairs or other mobility devices.

You will need to do a hazard identification and risk assessment for this task.

1. Use the risk assessment control form and identify at least 5 potential hazards for your chosen work activity or task.

4. Now use the risk assessment rating matrix and the consequence table to:

· consider the consequences of the hazard

· consider the likelihood of those consequences occurring

· calculate the risk rating.

5. Enter your risk assessment data in the Risk Assessment Control form and the Hierarchy of Control table.

Think about the following questions when completing the documents:

· What type of harm or injury could the hazard potentially cause?

· What is the likelihood of that harm occurring?

· Are there current controls in place?

· How effective are these controls?

· Are workplace procedures being followed?

· What further controls might be required?

· How would you put these controls in place?

6. Now add each of your recommendations into the Hierarchy of Control table. You may double up on some of the hierarchy levels. An example has been completed for you as a guide.

What do I need to hand in for this task?

Have I completed this?

Completed Risk Assessment Form

Completed Hierarchy of Control table

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Risk Assessment Control form

Workplace

Site supervisor/manager

Date

Name of person completing risk assessment

Description of activity:

Hazard identification and initial risk rating

Control measures and actions

Hazard

Potential harm

Likelihood of harm occurring

Consequence level

Risk level rating

Current control measures & effectiveness

Further action/controls required

Responsible?

Date

Hierarchy of Control table

Summary of control requirements

Control/further action

Hazards

Action by

Due date:

Elimination

Substitution/Isolation

Engineering (example)

Recommence regular maintenance schedule and ensure maintenance occurs at scheduled times

Poor maintenance of wheelchair

HSR Maintenance Manager

15/10/2015

Engineering

Administration

Personal Protective Equipment

RISK ASSESSMENT RATING MATRIX

Use this table to determine the current risk for each identified hazard.

LIKELIHOOD

Rare The event will only occur in exceptional circumstances

Unlikely The event is not likely to occur in a year

Possible The event may occur within a year

Likely The event is likely to occur within a year

Almost certain The event is almost certain to occur within a year

CONSEQUENCE

Severe/Catastrophic (Accidental death/ serious injury)

MEDIUM

HIGH

EXTREME

EXTREME

EXTREME

Major (serious injury)

MEDIUM

MEDIUM

HIGH

EXTREME

EXTREME

Moderate (Lost time due to workplace injury)

LOW

MEDIUM

HIGH

HIGH

HIGH

Minor (Minor workplace injury – no lost time)

LOW

LOW

MEDIUM

MEDIUM

MEDIUM

Minimal (no injury)

LOW

LOW

LOW

LOW

LOW

RISK LEVELS

Resolution at each level involves reducing the risk level to a lower level of risk

· Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution within 1 month timeframe

· High – requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months

· Medium – reviewing of existing controls and planning required. Resolution timeframe should be within 1 year

Low – the risk may be tolerable and controlled if managed with high quality process and procedures

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CONSEQUENCE TABLE

Use the following matrix to rate the consequence of each identified hazard. Where a hazard could have multiple consequences (for example, injury and financial cost) the highest consequence should be selected.

Description

Consequence

Injury

Illness

Environment

Financial cost

Catastrophic

Fatality or permanent disability

Fatality or permanent disability

Disastrous and/or widespread environmental impact

Huge (greater than $500,000)

Major

Lost time injury (greater than 2 weeks)

Lost time injury (greater than 2 weeks)

Serious environmental impact

Major ($50,000– $500,000)

Moderate

Lost time injury (less than 2 weeks)

Lost time injury (less than 2 weeks)

Substantial environmental impact

High ($20,000– $50,000)

Minor

Requires basic medical treatment

Requires medical treatment, for example, for skin rashes

Small and / or localised impact

Medium ($5,000– $20,000)

Minimal

Minor

Minor, for example headache/nausea

Little or no environmental impact

Low (less than $5,000)

ASSESSMENT TASK 4: WORKPLACE OBSERVATIONS

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Task summary:

This task is broken up into three parts:

· Part A: You are to locate and discuss your workplace’s policies and procedures with your assessor.

· Part B: You are to apply emergency response policies and procedures in a simulated emergency situation.

· Part C: You are to apply infection control policies and procedures to clean up a ‘blood spill’.

Part A – Workplace policies, procedures and signage

What do I need in order to complete this assessment?

· Access to your workplace

· Access to your workplace’s policies and procedures (infection control, emergency management, manual handling and incident reporting)

· Access to WHS manual handling codes of practice

· Access to National Infection Control Guidelines.

When do I do this task?

· You will do this task in your workplace.

what do I need to do if I get something wrong?

If your assessor identifies that you did not complete all requirements of this task correctly, they will give you some feedback and you will need to redo the incorrect part/s again.

Instructions:

During your assessor’s workplace visit, you are required to do the following:

1. Locate the following policies and procedures:

· Infection control – this must include standard and additional precautions, clean/contaminated areas, hand washing, hygiene and personal protective clothing

· Emergency management

· Manual handling

· Incident reporting.

8. Discuss each of the policies and procedures with your assessor, explaining the main points of each and relevant legislation and standards.

Your assessor will ask you for examples of how each policy and/or procedure is relevant to the work you have been doing, and what legislation is involved in relation to safety and infection control.

9. Your assessor will ask you to show them a number of different workplace safety signs.

Take your assessor to each sign that they ask to see. Tell them what the sign means.

Assessment Task 4: Workplace observations – Part A - Checklist

Your assessor will be looking to see that you:

Comments (if Applicable)

Attempt 1 Yes/No

Date:

Attempt 2 Yes/No

Date:

Attempt 3 Yes/No

Date:

Located relevant workplace policies and procedures

Read and understand those workplace policies and procedures

Used additional infection control precautions in the correct situation and according to provided policies and procedures

Correctly reported, identified risks, incidents and injuries according to provided policies and procedures

Understand manual handling procedures and correctly followed them to avoid injury to self when lifting and moving

Understand what to do in the event of an emergency situation (that is, fire)

Understand relevant legislation, codes of practice and standards

Identify and interpret safety signs

Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed Assessment Task Cover Sheet.

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Part B – Emergency procedures and manual handling

What do I need in order to complete this assessment?

· Access to your workplace

· A chair

· A wheelchair

· A person to play the role of the client (assessor or a colleague at your workplace).

When do I do this task?

· You will do this task in your workplace

what do I need to do if I get something wrong?

If your assessor identifies that you did not demonstrate the correct skills and knowledge when evacuating the building, they will give you some feedback and you will need to redo the task again.

Instructions:

Your assessor will talk to you about an emergency scenario. You will be required to:

1. Correctly respond to the emergency situation by following workplace instructions, policies and procedures.

11. Take responsibility for transferring one client to the emergency evacuation area. (Your assessor will provide you with details about this.)

12. Debrief with your assessor after the scenario is complete.

13. Answer a verbal question.

Assessment Task 5: Workplace observations – Part B (Assessor to Complete)

Your assessor will be looking to see that you

Comments (if applicable)

Attempt 1 Yes/No

Date:

Attempt 2 Yes/No

Date:

Attempt 3 Yes/No

Date:

Read and interpret emergency evacuation policies and procedures?

Correctly follow emergency evacuation policies and procedures in a simulated emergency?

Correctly use manual handling techniques for minimising manual handling risk?

Identify manual handling hazards and report in line with organisations policies and procedures

Apply risk control measures to the identified manual handling hazard?

Participate in a debriefing session to address the emergency situation?

Did the student consider their own levels of stress and fatigue after an emergency situation?

Ask the student the following verbal questions

Thankfully fires do not occur often. How do you keep your skills up to date so that if an emergency occurs, you know what to do?

Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed Assessment Task Cover Sheet.

Part C – Clean-up of blood spill and infection control requirements

What do I need in order to complete this assessment?

· Access to your workplace

· Access to National Infection Control Guidelines

· An area in which they can demonstrate the blood spill clean-up

· A blood spill kit.

When do I do this task?

· You will do this task in your workplace.

what do I need to do if I get something wrong?

If your assessor identifies that you did not demonstrate the correct skills and knowledge when cleaning up the spill, they will give you some feedback and you will need to redo the task again.

Instructions:

For this task your assessor will use water to simulate the blood spill.

1. You are to clean up a blood spill that has occurred in a dry area. The spill is approximately 13 cm in diameter.

15. Using your workplace’s policies and procedures, clean up the spill and wash the area.

16. Once you have cleaned up properly, correctly dispose of the contaminated materials.

17. As you work you are to explain to your assessor what you are doing. Remember to communicate professionally and appropriately with your assessor during this time.

Your assessor will ask you a number of verbal questions after you have completed the task.

Assessment Task 4: Workplace observations – Part C (Assessor to Complete)

Did the student

Comments

Attempt 1 Yes/No

Date:

Attempt 2 Yes/No

Date:

Attempt 3 Yes/No

Date:

Read, understand and follow procedures and guidelines to safety clean up a blood spill?

Read, understand and follow procedures and guidelines to safely dispose of contaminated waste?

Use standard precautions when cleaning the blood spill?

Use additional precautions where standard precautions are not sufficient to prevent transmission of infection

Identify any risks to clients and report and record these?

Report and record these risks?

Raise safety issues as per workplace procedures?

Contribute to the development of safe workplace procedures to minimise risk?

Ask the student the following verbal questions

This blood spill was caused by a client cutting themselves on a sharp knife from the kitchen. Show me how you would report this incident?

You have been asked for suggestions on what to do to ensure this does not happen again. What are your suggestions for suitable risk controls?

Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed Assessment Task Cover Sheet.

Please note any reasonable adjustments for this task below.