The QI Process

HLTH325 Quality Improvement Process Planning Template

Action Plan for Leaders to Support a QI Team and Sustain a “QI Culture”

Department:

Author:

Version and date:

This is a living document; revise the plan as you work and learn

I. Current Condition

QI Project and Team�

QI Culture�

�

What strengths does your QI team have that will make them successful?

What barriers or challenges will the QI team encounter?

What specific support will the QI team need to ensure they are successful?

�

What is your agency doing well to support a culture of QI?

What two areas would you most like to improve?

Why is it important to improve these areas?

�

�

II. Measures: What Will Indicate Progress?

QI Project and Team�

QI Culture�

�

List two measures that will show the team is moving in the right direction toward success.

By March 2014, the team will …

�

List two measures that will show the agency is moving in the right direction toward success.

By March 2014, the agency will …

�

�

III. Action Plan

List at least 3 things you can you do to support your team and ensure they are successful in completing a QI project.

Supporting the QI Project and Team�

�

Activities/Tasks�

Who is Responsible?�

By When?�

Status/Progress�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

List at least 3 things you can do to help your agency begin to change the culture.

Sustaining a QI Culture�

�

Activities/Tasks�

Who is Responsible?�

By When?�

Status/Progress�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

�

IV. Review/Reflect on Results: What Happened?

This section is for post-action review; it defines the actual outcomes and captures learning.

QI Project and Team�

QI Culture�

�

How is the QI team progressing?

What things am I doing to support the team’s success?

What things am I doing to hinder the team’s success?

What additional things do I need to do to help the team be more successful?

�

How is the QI Culture progressing?

What things am I doing to support the progress?

What things am I doing to hinder progress?

What additional things do I need to do to ensure progress?

�

�