Summarizing Mine

4 Description of managers role ect…

· The role of the managers in this organisation is to: 1. Staffing, i.e manage employees and their timetables etc. to ensure correct staff numbers. Oversee quality of operation and food production. Dealing with customers and employing and terminating staff.

· .

Question 1 slides

5 Formal management training (what manager has done)

· A formal management course was undertaken in (insert year) in the UK that taught Rachel and Nick the ability to deal with and manage a wide range of personality types.. ect ect

6 Benefits of formal training for managers from study.

· The importance of education and training to the creation of an able workforce is undeniable. It is interesting to note that having an experience of working at operational level have seems to have led PMs to give less emphasis to the technical aspect of project management.

Dulaimi, MF 2005, ‘The Influence of Academic Education and Formal Training on the Project Manager’s Behavior’, Journal of Construction Research, vol. 6, no. 1, pp. 179–193, viewed 15 April 2019, <http://search.ebscohost.com.ezproxy.lib.rmit.edu.au/login.aspx?direct=true&db=bth&AN=16472673&site=ehost-live>.

7 Study or research paper on informal training

· However, there is limited value in distinguishing this type of learning by what it “is not” and it runs the risk of implying that informal learning is a less effective form of learning than more formal means (Billett, 2002).

· On the contrary, informal learning has been argued to have beneficial outcomes such as practical and applied knowledge specifically for the individual learner, enhanced intra- and inter-personal skills and cultural awareness, and learning that can be immediately applied to situations specific to the learner (Billett, 2002).

Billett, S. (2002), “Critiquing workplace learning discourses: participation and continuity at work”, Studies in the Education of Adults, Vol. 34 No. 1, pp. 56-67.

Question 2 slides

8 How to Encourage staff – managers answer

· Team bonding social activities,

· Training,

· Close network group

9 How to encourage staff – find a study

· We propose that team goal commitment represents a motivational mechanism that intervenes in the relationship between team coaching and team innovation

Rousseau, V., Aubé, C. and Tremblay, S. (2013). Team coaching and innovation in work teams. Leadership & Organization Development Journal, 34(4), pp.344-364.

Question 3 slides

10 Value of working in a team - Managers answer

· It’s quintessential to success, creates productive staff, reduces staff turnover, absenteeism, consistency helping for future stability and the ability to be flexible.

11 Study that back this up

· First, working with a team provides access to additional resources but also leads to increased coordination costs.

Deichmann, D. and Jensen, M. (2017). I can do that alone…or not? How idea generators juggle between the pros and cons of teamwork. Strategic Management Journal, 39(2), pp.458-475.

12 Study that is conflicting to this point of view

· Second, sharing the risks and costs of developing an idea necessitates sharing the potential rewards of a successful idea

Deichmann, D. and Jensen, M. (2017). I can do that alone…or not? How idea generators juggle between the pros and cons of teamwork. Strategic Management Journal, 39(2), pp.458-475.

Conclusion

Recommendation #2

· Undertaking more recent/ Updated management training courses as they are always changing and being updated and it is important to stay on top of things etc. etc.

Recommendation #3

· Individual team assessment/ feedback from team members to ensure management know who is being productive/ coming up with good ideas etc.

Conclusion

· If these recommendations are undertaken it will ensure the managers will improve their styles in a way that will improve the organisation.

References