Business Case Analysis for Healthcare Improvement

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HIPPaperTemplate-ImplementationVersion5.docx

1

Title of Healthcare Improvement Project

Author Name (First, Middle Initial, Last)

Western Governors University

College of Health Profession

Name of Instructor

Month, Day, Year

Note: This document should be used as a template for your healthcare improvement project (HIP) academic paper. This paper should adhere to the formatting and style standards of the current edition of the American Psychological Association (APA) style manual. Refer to the performance assessment tasks and rubrics for specific instructions on submitting each section of your HIP paper.

D156: Business Case Analysis for Healthcare Improvement

Task 1: Healthcare Improvement Project - Introduction and Project Initiation

Stakeholder Identification

Affinity analysis (Needs Assessment)

Problem Identification

Problem Description

Impact Analysis

SWOT Analysis

Task 2: Healthcare Improvement Project - Project Purpose and Review of Scholarly Sources

Purpose Statement

Review of Relevant Scholarly Sources and Table of Scholarly Sources Template

SMART+C Goal Worksheet (Appendix D)

Project Management Life Cycle

D157: Managing Resources in an Era of Disruption

Human Resource Management

Staffing

Costs

Project Team Member Engagement

Recruitment Strategies

Support for Team Members

RACI Chart

Financial Resource Management

Budget Methods and Requirements

Pro Forma Operating Budget

Budget Variances

Project Charter

D158: Strategically Planning the Execution of a HIP

Meetings and Organizational Policies

Action Plan Development

SDOH and Target Population

Force Field Analysis

Gantt Chart Information

Scope Statement

Communication Management Plan

D159: Evidenced Based Measures for Evaluating Healthcare Improvement

Team Member Collaboration

Data Elements

Data Source

KPI and Benchmarks

Data Collection Method and Parameters

Data Analysis

Results Dissemination Plan

Project Closure Plan

D160: Nursing Leadership and Management Field Experience

Kick Off Process

Communication Plan Implementation

Training Plan

Training Plan Implementation

Testing of Workflow

Implementation and Control Field Experience

Project Journal

HIP Management

HIP Monitoring

Project Status Meetings

Project Status Alignment

D161: Nursing Leadership and Management Capstone

Evaluation

Final Status Report

Project Closure and Celebration

Wrap Up Session

Conclusion

References

Appendix A

Impact Analysis Template (D156)

Benefits: Identify  two categories and  two benefits for  each category that will be positively impacted by implementing your improvement project. Use a norms-based scale, as a method of quantifying the impact that the benefits will have. Give a  “1” rating for Low Impact, a  “2” rating for Moderate Impact, and a  “3” rating for High Impact. Total these benefit ratings and enter the sum in the “Total Benefits Score” cell.   

Category

Improvement Project Benefits

Rating

1

2

3

4

Total Benefits Score

Risks: Using the same categories identified above in the “Benefits” section, identify  two risks for  each of the two categories that may be negatively impacted by implementing your improvement project. As you did in the “Benefits” section, rate the risks using the norms-based scale of  “1” meaning Low Impact,  “2” meaning Moderate Impact, and  “3” meaning High Impact. Total these ratings and enter the sum in the “Total Risks Score” cell.  

Category

Improvement Project Risks

Rating

(copy from above)

1

2

(copy from above)

3

4

Total Risks Score

Calculate the impact ratio by dividing the benefits total score by the risks total score, then enter that ratio into the table below. Use the criteria in the table below to determine if the benefits outweigh the risks.  

Impact Ratio = ______   [Benefits Rating total score divided by Risks Rating total score] 

 

If the ratio is > 1, the benefits outweigh the risks.  

If the ratio = 1, there is no difference between the benefits and the risks.  

If the ratio is < 1, the risks outweigh the benefits.  

Appendix B

SWOT Analysis Template (D156)

A SWOT analysis will help you identify internal and external factors in an organization that may impact the readiness of the organization for an improvement project. At a minimum, identify  two internal criteria and  two external criteria. Then for the internal criteria, identify  two  S trengths and  two  W eaknesses for  each of the criteria. For the external criteria, identify  two  O pportunities and  two  T hreats for  each of the criteria. The presence of weaknesses and threats are gaps to be addressed in planning, while the absence of strengths or opportunities clarifies the need for further planning or development before implementation. Click in the following boxes to enter your SWOT factors. 

 

Factors to maintain 

Factors to address 

*Internal Criteria

Strengths 

Weaknesses 

 I.

II.

 

 

What does the organization do well that will help the implementation of the project? 

 

I – A

I – B

II – A

II - B

 

What does the organization lack that may hinder implementation of the project? 

I – A

I – B

II – A

II - B

*External Criteria 

Opportunities 

Threats 

  I.

II.

 

 

What external factors help facilitate implementation of your project? 

I – A

I – B

II – A

II - B

 

What external factors hinder implementation of your project? 

 

I – A

I – B

II – A

II - B

 

* Internal Criteria Examples:  collective capabilities; morale, commitment, leadership; governance, participation norms, and defined roles; resources, funding, assets, people; experience, knowledge, data; innovative aspects; collaboration tools; processes, systems, IT, and communications; cultural, attitudinal, behavioral norms; etc.

* External Criteria Examples: Political, legislative, and financial environment; stakeholder involvement; technology development and innovation; development of knowledge; uptake in disseminated knowledge or best practices; etc.

Appendix C

Table of Relevant Scholarly Sources Template (D156)

In-text citation

Scholarly Source Title

Type of Scholarly Source

Relevance

In-text citation to include publication year in parentheses.

Title of the journal article, book, or webpage.

Peer-reviewed journal article, book, electronic source, etc.

Explain how the source is similar and relevant to your proposed project.

Appendix D

SMART+C Goal Worksheet (D156)

This worksheet is designed to help you create a SMART+C (specific, measurable, achievable, relevant, time-bound, and challenge) goal for your healthcare improvement project (HIP). Answer the following SMART+C criteria questions about your project. Next, synthesize your answers into a SMART+C goal for your project and enter it into the project goal box. Finally, state what the expected outcome will be for your goal.

SMART+C Criteria

Questions

SMART+C Criteria

Answers

Specific: What is your project?

How much (percentage) of what (outcome) will you accomplish, by when (date), and how will you accomplish it (intervention)?

Measurable: What are the indicators or metrics that you will measure?

What will you measure to determine your project’s success, and how will you collect that data?

Achievable: Is it feasible for you to complete your project?

Based on your Impact Analysis and SWOT Analysis, what support, resources, and justification exists for your project?

Relevant: Is your project worthwhile?

Why does your project matter to the target population, the mission and the vision of the organization, and nursing practice?

Time-Bound: When will your project begin and end?

Include your CLPS clearance date, D156 course start date, expected graduation date (from your Degree Plan), and expected project end date.

Your project start date must be after CLPS clearance and D156 start dates, and your project end date must be before your expected graduation date.

Challenging: How does your project challenge the organization?

How will your project stretch the project team and/or organization?

SMART+C Project Goal: Include all SMART+C criteria from above into a coherent statement about your project.

Outcome Statement: (What will be the larger outcome for your organization once the HIP has been implemented?)

What outcome do you expect for the target population, the organization, and nursing practice?

Appendix E

RACI Chart (D157)

HIP Roles & Responsibilities Matrix

ROLES

Role Title

Role Title

Role Title

Role Title

Role Title

Deliverable/Task #1

 

 

 

 

 

Deliverable/Task #2

 

 

 

 

 

Deliverable/Task #3

 

 

 

 

 

Deliverable/Task #4

 

 

 

 

 

Deliverable/Task #5

 

 

 

 

 

Deliverable/Task #6

 

 

 

 

 

Deliverable/Task #7

 

 

 

 

 

Deliverable/Task #8

 

 

 

 

 

Deliverable/Task #9

 

 

 

 

 

Deliverable/Task #10

 

 

 

 

 

In the empty boxes above, enter the appropriate letter for the role that will be Responsible, Accountable, Consulted, or Informed (based on the following definitions) for each deliverable/task.

R = Responsible for completion of task or deliverable

A = Accountable for completion and approval of the task

C = Consulted by those responsible for advice and expertise

I = Kept updated on progress and notified when tasks are completed

Appendix F

Pro Forma Operating Budget (D157)

Budget Item

Budget Amount

Description

Comments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix G

Healthcare Improvement Project Charter (D157)

Background [Why is the project being undertaken? Justify the need for this project and describe the issue or opportunity that the project is to address. Include summary details of the project.] Project Goal and Outcome Statement

[Insert your SMART+C goal and project outcome statement]

Project Milestones [Identify the significant project milestones: start date, end date.] Project Budget [Describe the main project expenses and total anticipated expenses. If there is funding for the project, identify the source.] Significant Risks

Risks

[What are the most significant risks? What must happen before the project is delivered?]

Appendix H

Action Plan Template (D158)

Action Item Owner Role or Title

Five Action Items

(specific, high-level)

Phase When Action Item Will Be Completed (e.g., pre-, during, or post-implementation)

Target Due Date

1.

2.

3.

4.

5.

Appendix I

Healthcare Improvement Project

Force Field Analysis Template (D158)

FORCE FIELD ANALYSIS

A force field analysis will help you identify the driving and restraining forces for the implementation of your healthcare improvement project (HIP). In the following table, list three positive forces that may drive the implementation of your project and three negative forces that may restrain it.

3 Positive (Driving) Forces

3 Negative (Restraining) Forces

1.

1.

2.

2.

3.

3.

Appendix J

Gantt Chart (D158)

Appendix K

Healthcare Improvement Project

Final Status Report (D161)

Project Summary

Report Date

Project Name

Prepared By

Date

Project

Name

PROJECT DESCRIPTION

PROJECT MILESTONES

MILESTONES

MAJOR TASKS AND ACCOMPLISHMENTS

Initiation Phase

Planning Phase

Implementation & Control Phase

Evaluation & Closure Phase

Budget Overview

TOTAL BUDGET

TOTAL SPENT

DIFFERENCE (IF ANY)

REASON FOR RESULTS

project outcome

PROJECT KEY PERFORMANCE INDICATORS

KPIs

SUMMARY OF PROJECT PERFORMANCE IN MEETING KPIs

PROJECT OUTCOME