Peer responses due in 16 hours

HHS435

LaShendra’s Post:

With the increased diversity in the world there are opportunities and challenges for health care providers, health care systems, and policy makers to create and deliver culturally competent services. Cultural competence is defined as the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients.  According to the Office of Adolescent Health, “practicing cultural competence to honor diversity means understanding the core needs of your target audience and designing services and materials to meet those needs strategically. It is important to regularly and honestly evaluate your organizational and operational practices to ensure all voices are heard and reflected.” A culturally competent health care system can help improve health outcomes and quality of care and can contribute to the elimination of racial and ethnic health disparities (Betancourt, Green & Carrillo, 2002).  Efforts to improve cultural competence among health care professionals would contribute to improving the quality of health care for all consumers.

 

A challenge involved with achieving this goal would be the human service professional devaluing their own value, beliefs and customs to accommodate the client. Finding that medium that will not make the HSP or the client feel as if they are less valued or their views do not matter. Another challenge would be language. Making sure to speak the correct language in the proper way or in the way that the client understands. Sometimes minimizing the “professional” term and breaking it down to the client in a way that they are able to better understand what you are trying to convey.  

 

Betancourt, J. R., Green, A. R., & Carrillo, J. E. (2002). Cultural competence in health care: Emerging frameworks and practical approaches. New York: The Commonwealth Fund.

Office of Adolescent Health. (2018). Cultural Competence. Retrieved from https://www.hhs.gov/ash/oah/resources-and-training/tpp-and-paf-resources/cultural-competence/index.html

Joy’s Post:

Good evening everyone,

            Human Service professionals can broaden their skills to meet the needs of various cultural values by having good communication with the clients and knowing about their culture. It is very important to know the level of communication at the message you’ll be relaying to them. It’s about the client understanding every information given to them. According to the article, “Files.eric.ed.gov”, “The field of Human Services broadly defined, uniquely approaching”. As a human service professional, you’ll be interacting with people from different cultures. These clients could be of different races and not having the same background or culture. They all have their value in society and the many things they do value in life.

            There are many challenges as a human service professional that you would face. Such as language barrier. There are many clients that speak different languages. Some speak and understand English but are more comfortable speaking their native language. As a human service professional, training should always be available. If you are unable to help this client, you must refer them to someone or someplace else that could assist them. You as a profession must know about different cultures. Doing plenty of research and knowing will help. As a human service profession having patience is definitely a must to have. Having patience with the client will open a lot. There will be trust and you’ll be able to continue from there.

            As a human service professional to achieve these goals, you must be competent in helping these clients. Doing whatever is necessary to help them. It’s about making a difference in their lives.

Reference

Barnetz, Zion & Vardi, Shira. (2015). Organizing Services, Humanizing Organizations: Towards a definition of Human Services as a Generic Profession. Retrieved from https://files.eric.ed.gov/fulltext/EJ1186313.pdf.pdf

Courtney’s Post:

Hello classmates and professor, again I would just like to say I have enjoyed this class with all of you and I hope you all and all your loved ones are safe during these times. Ch. 28 showed some important and interesting challenges that have been faced by human service workers with the growth of technology.  I know that a lot of times clients feel like our work is impersonal and makes them feel like we don't care. One thing that I can think of that could help improve this, is sessions on how to use this technology. Show clients the highs of the technology and how to work around the lows of it. Showing them that they can see you and hear your actual voice cann make the experience so much better.

references

Harris, H., Maloney, D., & Rother, F. (2004). Human services: Contemporary issues and trends (3rd ed.). Boston: Pearson. ISBN: 0205327702. Retrieved from https://www.vitalsource.com

Pouang’s Post:

  I believe the biggest additional support that could come from technology is reaching the rural population through telehealth. It is often hard to establish an office in rural areas and difficult for the people living there to go to appointments. Telehealth has opened up more options for these people and they are now able to get the help they need and deserve. I believe the support of a conference telehealth call or being able to manage your medications online would be a great compliment to telehealth the people in rural environments would be able to be fully taken care of with these methods. I think socialization and telehealth go hand in hand you could have people across the globe in a voice or skype call, and do a group counseling session, I believe this would offer morale support for the people receiving the counseling, and allows the further expanse of giving everyone the health services they need. 

Harris, H., Maloney, D., & Rother, F. (2004). Human services: Contemporary issues and trends (3rd ed.). Boston: Pearson. ISBN: 0205327702. Retrieved from https://www.vitalsource.com