HCS 475 Benchmark Assignment—Summary Memo

Summary Memo Guidelines

Executive summary memos are sometimes the first and only thing executive management will read and use to decide if they support your plan.

Traditionally, summary memos are only one to two pages long; thus, challenging the writer to not only grab the reader’s attention but to synthesize information and convince the reader as to the merits of the analysis and recommendations.

Structural Guidelines:

Although this is a shorter assignment, you will need to organize your memo as you would a traditional paper.

1. Introduce your problem in the introductory paragraph.

· Capture your audience’s attention.

· Summarize the problem, its significance, and discuss what your proposed solution entails.

1. Use simple headings within the memo.

· For example, the introductory paragraph may have a header titled “Problem.”

1. The conclusion needs to summarize key points and identify next steps.

1. References in APA format are required when using outside sources.

Stylistic Guidelines:

1. Keep paragraphs short and concise.

0. Include key points that are critical to your analysis, decision, and change efforts.

0. Review and ensure that the various sections flow together and are not disjointed (coherence).

1. Maintain a professional tone throughout the memo.

· Use language appropriate for your target audience.

· For this assignment, your audience is the internal executive management team.

· Keep in mind that your audience will change based on the organization you work for.

· Minimize the use of jargon, slang, and acronyms.

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