Team Assignment: Organizational Performance Management Presentation

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HCS456_v5_wk3_organizational_performance_management_table2.docx

HCS/456 v5

Organizational Performance Management Table

HCS/456 v5

Page 2 of 2

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Organizational Performance Management Table

Choose a health care organization and research it to complete this table, and then share it with your learning team as you collaborate to complete your presentation. Include your tables as appendices in your presentation.

1. Provide a name of or link to a specific health care organization. Summarize the key products or services provided by the organization and identify the primary customers it serves.

Organization Overview

St. Jude - https://www.stjude.org

St. Jude provides treatment for children or young adults who have cancerous or non cancerous tumors, blood disorders, infectious diseases, sickle cell, leukemia, and lymphomas. St. Jude also provides research and clinical trials on finding cures for these serious diseases and ailments. Primary patients and/or customers are children with an illness, young adults with illnesses, patient family, researchers, shareholders, and health care staff.

2. Outline the overall content of the major regulations, accreditation requirements, and other standards that affect the organization. Provide the title, section, parts, or subparts, or the numbering system, etc. of the specific regulations or accreditation requirements. Responses should be at least 100 words.

For example: Use of electronic signatures in electronic medical records is equivalent to handwritten signatures on paper; FDA regulation; Title 21 CFR Part 11, Subpart C, § 11.200 Electronic Signature

Organization Regulations, Accreditation, and Standards

St. Jude is accredited by The College of American Pathologists (CAP), and Centers for Medicaid Services (CMS)-approved accreditation authority. St Jude was actually the first children’s hospital in the U.S. to earn CAP ISO15189 accreditation. CAP is voluntary and non regulatory, which means that it is not mandatory to have CAP. St. Jude has a non-discrimination and affirmative action clause where parties have to meet the requirements of 41 C.F.R. §§ 60-1.1(a), 29 C.F.R. Part 471, Appendix A to Subpart A, 41 C.F.R. § 60-300.5(a) ii and 41 C.F.R. § if applicable. These regulations require St. Jude to treat and employ regardless of their class or status.

3. Highlight the effect the organization’s regulations, accreditation requirements, and other standards have on risk management functions and activities. Responses should be at least 100 words.

Effects on Risk Management

Saint Jude has a separate organization called American Lebanese Syrian Associated Charities (ALSAC) to organize risk management. ALSAC focuses on the mission and statement of Saint Jude and manages most of their risks while raising awareness. Because St. Jude is a nonprofit organization, most of its help comes from volunteers. Because there are so many volunteers, there are more areas prone to risks. While training is essential many volunteers at St. Jude are not appropriately trained, this is why it’s necessary for the hospital to a separate body to focus on risk management in order to provide effective safety procedures for everyone. While ALSAC focuses on the day to day operations to include risk management they also bring in 75% of the funds to operate St. Jude.

4. Identify specific components of performance-management systems—policies and procedures, self-audits, benchmarking, complaint management, corrective or preventive action, education and training, communication, and other mechanisms—to be used by the organization. Responses should be at least 100 words.

Organizational Performance Management Systems

Management systems that are currently in place at St. Jude are daily briefings on patient statues, active participants, committees, contractors, visiting families, etc. It is vital for the hospital to know who is in the building at all times, especially because of the high risk of transmittable diseases to patients. Outside of ALSAC, the hospital does keep its regular employees on annual continuing education sessions to better manage risks in everyone’s own department. Saint Jude tries to be involved with every aspect of the organization including travel, security, compliance, and security in efforts to keep risks a low as possible.

5. Provide several links to relevant sources that will be useful as your learning team completes the paper.

Additional Links

https://charitynavigator.org

https://insurancebusinessmag.com

https://www.nccn.org

cancer.gov

Copyright 2020 by University of Phoenix. All rights reserved.

Copyright 2020 by University of Phoenix. All rights reserved.

HCS/456

v

5

Copyright

2020

by University of Phoenix. All rights reserved.

Organizational Performance Management

Table

Choose a

health care organization

and research it

to complete this table, and then share it with your

learning team

as you collaborate to

complete

your

presentation

. Include

your tables as

appendi

c

es

in

your

presentation

.

1.

Provide

a name of or link

to

a specific

health care

organization

. Summarize

the

key produc

ts or

services provided by the

organization and identify the primary customers

i

t

serve

s

.

Organization Overview

St. Jude

-

https://www.stjude.org

St. Jude provides treatment for children or young adults who have cancerous or non cancerous

tumors, blood disorders, infectious diseases, sickle cell,

leukemia, and lymphoma

s

. St. Jude also

provides research and clinical trials on finding cures for these serious diseases and ailments. Primary

patients and/or customers are children with an illness, young adults with illnesses, patient family,

researchers

, shareholders, and health care staff.

2.

Outline the overall content of the major regulations, accreditation requirements, and other

stan

dards that affect the

organization.

Provide the title

,

section

,

parts

, or

subparts

,

or

the

numbering system

, etc.

of

the specific regulations or accreditation requirements.

Responses

should be at least 100 words.

For example: Use of electronic signatures in electronic medical records is equivalent to

handwritten signatures on paper; FDA regulation;

Title

21 CFR Part 11

,

Subpart C, § 11.200

Electronic Signature

Organization Regulations, Accreditation, and Standards

St. Jude is accredited by The C

ollege of American Pathologists (CAP), a

nd

Centers for Medicaid

Services (CMS)

-

approved accreditation authority. St Jude was actually the first children’s hospital in

the U.S. to earn CAP ISO15189 accreditation.

CAP is volunt

ary and non regulatory

, which means that

it is not mandatory to

have CAP

.

St. J

ude has a non

-

discrimination and affirmative action clause

where parties have to mee

t the requirements of 41 C.F.R.

§

§

60

-

1.1(a), 29

C.F.R. Part 471, Appendix

A to Subpart A

, 41 C.F.R.

§

60

-

300.5(a) ii and 41 C.F.R.

§

if applicable.

These regulations require

St.

Jude to treat

and employ

regardless

of their class or status.