| Overall Metrics | Metric Definition | National Hospital Benchmark | Raywood Memorial Hospital |
| A/R Days | Net patient accounts receivable/(Annual net patient revenue/365 days) | 47 days | X |
| Percent of A/R greater than 90 days | Accounts receivable aged greater than 90 days/Total accounts receivable | 28.5% | X |
| Cost to collect | Total revenue cycle costs/Total cash collecged | 3% | X |
| Defect Metrics |
| Metric Category 1 (ex: Scheduling) |
| Metric (ex: insurance verification rate) | Definition (ex: # of verified encounters / # of registered encounters) | X | X |
| Metric Category 2 |
| Metric | Definition | X | X |
| Metric Category 3 |
| Metric | Definition | X | X |
| Metric Category 4 |
| Metric | Definition | X | X |