handling telephone confrontations
Rlohoungue43
HandlineTelephoneConfrontationGradingRubric.docxHandline Telephone Confrontation
Assignment
Grading Rubric
Each student has one attempt to submit this assignment. Late submissions will receive a score of zero, and are still required to be submitted. Please review the criteria below to see how your submission will be scored.
|
Step |
Criteria |
Points |
|
1. |
Submission must be at least one—printed-page, both sides |
1 |
|
2. |
Submission must give at least 10 tips for dealing with telephone confrontations |
1 |
|
3. |
Submission has a title/headings/subheadings that are professional and indicate to the reader the purpose of the information in a short/concise manner |
1 |
|
4. |
Submission is error free, including no mistakes in spelling and grammar |
1 |
|
5. |
The content is informative and clearly explain what a Med. Admin. Specialist can do to handle telephone confrontation |
1 |
|
6. |
Submission includes all other relevant information that the reader will need in order understand these concepts |
1 |
|
7. |
Submission is clear, so that someone unfamiliar with telephone techniques can understand |
1 |
|
8. |
Submission is organized so that all information is easy to understand and follow |
1 |
|
9. |
Submission is accurate and of the quality expected of a college-level course. |
1 |
|
10. |
The student includes the sources |
1 |
|
TOTAL |
10 |
Internship Grading Rubric Page | 6
