HA425 Unit 9 Seminar Option 2
CQI'S Impact on Medicine and Public Health Organizations
HA425 Operational Analysis and Quality Improvement
Unit 9 Seminar
Quote of the week
Quyen Nguyen “I want to talk to you about one of the biggest myths in medicine, and that is the idea that all we need are more medical breakthroughs and then all of our problems will be solved.
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Remember the motivation
What is your Motivator?
https://www.youtube.com/watch?v=8_zk2DpgLCs
Last week…
Let’s start with a review!
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Week 8 Objectives
Summarize the changes in professional education based on the adoption of CQI
Explain how nursing are pivotal in the quality improvement arena
Examine how CQI has changed the practice of primary care
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Week 8 Discussion
For last week’s discussion you were asked to respond to one of three questions.
Key Takeaways:
Performance management is an important part of quality improvement. If we are not meeting goals, achieving good outcomes, and ultimately failing to meet performance standards then quality will decline.
Outcomes are necessary to quality improvement as we need to understand our results in order to improve on them
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Week 8 Assignment
This assignment asked that you summarize the article and comment with your thoughts
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Quality improvement in public health is done systematically
Different states can choose to go different routes as public health is not wholly managed at the Federal level
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Why it matters
It is important to understand how change occurs in healthcare. The United States healthcare system is often criticized for slow change, but with each state having its own politics and laws it can make it difficult to push these changes through.
We cannot improve the quality of care without looking at patient outcomes. If we do not know what our initial result is then how will we know what to improve on? The answer is simple – we can’t. The outcomes serve as a benchmark for improvement.
This week…
Examine the need for quality improvement in public health agencies.
Explore the implementation of quality improvement initiatives in public health
Investigate the shifting roles of public health and public policy in the future
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What we will read
Chapter 6 focuses on how to improve the quality of care for inpatient service. This refers to any type of care that requires a hospital stay. You will also learn about the various domains and dimensions of quality.
Note – pay close attention to pages 118 and 119
What we will do…
Complete the weekly assignment – you are asked to prepare a 15-20 slide PowerPoint presentation discussing how your plan to improve customer satisfaction in unit 7 covers the five domains listed in the reading and create a hypothetical situation wherein a patient enters the facility and how your systems approach would play out. You would then discuss how employee experience might be enhanced by this change.
Engage in the weekly discussion – you are asked to respond to one of the three assigned questions
Complete seminar option 2 – only if you are watching the recording or did not engage in tonight’s session
BIG IDEAS
Todd’s 30,000 foot view of the material…and other random observations, thoughts, and experiences…
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Examine the need for quality improvement in public health agencies.
Public health is constantly changing – there are new discoveries, outbreaks, and other events that might influence the public health sector
Quality improvement is necessary in public health as without it then we would be trying to address new issues with old methods – as the public’s health changes so must public health.
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Explore the implementation of quality improvement initiatives in public health
There are a few ways that CQI can be implemented into public health:
Developing a CQI plan – this is an opportunity for public health organizations to set goals and objectives for improvement
Creating new programs based on new research. For example, the government created MyPlate in response to the need for healthier eating habits.
Identifying ways for improving outcomes
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Investigate the shifting roles of public health and public policy in the future
One of the biggest changes we are seeing is that public health is being conducted on an international scale – this is due to the ease of travel we have today
More public health efforts and resources are being channeled into third-world countries to help reduce the rate of deadly diseases such as HIV/AIDS
The focus is really on preventative care – do what we can today to be healthy for a better future
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Video Fieldtrip
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Todd’s Take
There is a lot more collaboration in the healthcare field – providers can learn a lot from one another when it comes to patient outcomes
Different hospital produce different results as government regulations and standardization only guarantees a minimum level of quality – not an expected level
https://www.youtube.com/watch?v=AFRmGkdXkxA
Week Nine Deep Dive
Assignment
Review
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Discussion
Review
Discussion
| Due By | Word Count | Research Requirements | |
| Initial Post | Saturday 11:59pm Eastern Time | 200 - recommended | 1 - minimum |
| Follow Up Posts (2) | Tuesday 11:59pm Eastern Time | 50 - recommended | As Needed |
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Read the book and do the research BEFORE posting. We are all watching!
Use In Text Citations or you cannot receive credit for the research- no exceptions. What you think matters but that alone cannot meet the expectations of analysis and critical thinking at the college level.
Discussion Tips
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You are asked to respond to one of the following questions:
Identify solutions to close performance gaps based on SWOT analysis.
Discuss the concept of aligning the incentives with quality.
Describe the role of economics in healthcare quality and strategy development in relation to Medicare and Public Health Organizations.
Do not forget your citations. If you do not have citations then I have no way of knowing how you used the reference(s) listed.
Start with the announcement. I have provided two additional resources for this discussion.
When researching quality incentives and performance gaps make sure you focus on healthcare as there are a lot of industries that use these same approaches
Assignment
| Due By | Slide Requirement | Research Requirements | |
| Assignment | Tuesday 11:59pm Eastern Time | 15-20 | 5 minimum |
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The purpose of the assignment is to outline and identify how a quality improvement change can influence a patient’s experience from start to finish
Using what you suggested in unit 7 to enhance patient experience (my example in the announcement is upgrading to the EHR feel free to switch to this if you like) you will explain how it will improve access, structure, process, outcome, and patient experience (the 5 domains from chapter 6). You may not be able to cover each of these – that is okay. Make sure to explain why it is not impacted.
You will then create a story (see my announcement for more detail)
You will conclude with a summary of how this change may also benefit employees who are working through these processes as well (see my announcement for more detail)
Assignment Resource
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Did you review my announcement?
I explain how to respond to every part of this presentation – start with the announcement!
You will find that some of the dimensions cannot be covered depending on the change you proposed in unit 7 or the topic you choose to address – that is okay as long as you explain why. See my announcement for more detail.
The condition you choose for the story does not really matter and should only serve as a way to guide the story
If you are unsure of how to write the story I provided a brief example in my announcement. It is short but helps to give you an idea of what to include
TIME MANAGEMENT TIP
One of the best time management tips is to get enough sleep!
Sleep!
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Career Quote
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CAREER CONNECT
"Choose a job you love, and you will never have to work a day in your life” - Confucius
Place your screenshot here
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LEADERSHIP & YOU
Dr. Kotter discusses the importance of strategy and some of the misconceptions of change
https://www.youtube.com/watch?v=Qx46Z2daVtQ
Let’s review…
Start now!
This is a challenging assignment – start now!
Follow the Late Policy- I do!
Work can be accepted up to 14 days with a 10% penalty for the first 7 days it is late and a 20% penalty if it is 8-14 days late.
Random Thought
Challenge yourself – don’t just go for the minimum expectations
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Assignment
For this week’s assignment you will be preparing a 15-20 slide presentation
Discussion
For this week’s discussion you will be responding to one of three assigned questions.
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THANKS!
Any questions?
You can connect with me at:
Office/primary contact - 541.583.0178
Mobile - 505.908.1979 (no texting)
Credits
Special thanks to all the people who made and released these awesome resources for free:
Presentation template by SlidesCarnival
Photographs by Startupstockphotos
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