Seminar unit 7
mary89
HA405_PPT_SeminarInstructionsUnit7.pptxLEADERSHIP and ETHICS in HEALTHCARE
AGENDA 1. COURSE ADMINISTRATION 2. ETHICAL LEADERSHIP (PART I)
IDEA!
CHANGE MAKERS
PAY ATTENTION TO MEASURES OF PERFORMANCE
ENGAGE SATISFIED EMPLOYEES
ARE OBJECTIVE-DRIVEN & PROGRESS-ORIENTED
DO NOT TOLERATE INEFFECTIVE PROCESSES
BELIEVE IN BUY-IN
ENCOURAGE CHANGE
USE PROBLEM-SOLVING METHODS
ADOPT QUALITY IMPROVEMENT
DO MORE WILLINGLY
NETWORK
COMMITMENT
FOCUS ON THE VISION
BALANCE WORK/LIFE
DEMONSTRATE INITIATIVE
MAKE SACRIFICES
BE POSITIVE
BE MINDFUL
BODY LANGUAGE
EMPLOYEE PARTICIPATION
EMOTIONAL INTELLIGENCE (EI)
EMOTIONAL INTELLIGENCE (EI or EQ) - THE ABILITY TO PERCEIVE, CONTROL, AND EVALUATE EMOTIONS
MONITOR ONE'S OWN AND OTHERS' FEELINGS AND EMOTIONS AND USE THIS INFORMATION TO GUIDE ONE'S THINKING AND ACTIONS
SELF-AWARENESS
PERSONAL AND SOCIAL COMPETENCE
FEEDBACK
MANAGE EMOTIONS AND SETBACKS
MONITOR PHYSICAL AND MENTAL HEALTH
MYERS-BRIGGS TEST
A COMMONLY USED QUESTIONNAIRE THAT MANY ORGANIZATIONS USE TO ASSESS PERSONALITY TYPES
http://www.humanmetrics.com/cgi-win/jtypes2.asp
WHAT IS YOUR TYPE?
DO YOU AGREE?
ANY SURPRISES?
MYERS-BRIGGS FRAMEWORK
(E) EXTRAVERSION VS. INTROVERSION (I)
(S) SENSING VS. INTUITION (N)
(T) THINKING VS. FEELING (F)
(J) JUDGING VS. PERCEIVING (P)
MYERS-BRIGGS COMBOS
PROFESSIONAL CODES
THOMAS PERCIVAL INVENTED THE TERM PROFESSIONAL ETHICS
HIS CODE WAS FOR PHYSICIANS
HE TRIED TO SYSTEMATIZE MORAL JUDGMENTS
HIS CODE WENT BEYOND TAKING AN OATH
ETHICAL CODES PROVIDE GUIDANCE AND HELP SET BOUNDARIES
CODES ARE NOT JUST WORDS
THEY REGULATE YOUR ACTIONS
THEY HELP YOU AVOID THE “SHADOW SIDE”OF ADMINISTRATION
THERE ARE CRITICISMS TO CODES…
AMERICAN COLLEGE of HEALTHCARE EXECUTIVES (ACHE) CODE
RESPONSIBILITIES IN EIGHT AREAS
PRIMARY DUTY TO THOSE WHO SEEK CARE *
MANY HCAs ARE BI-CODAL
PROFESSIONAL CODES HAVE CONGRUENCE
INTEGRITY
CONFIDENTIALITY
HONESTY
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