Case Study Analysis

Course Name: Sport Facilities and Events Management Course Code: MSM 604

Case Study 4: Performance management and benchmarking – Sport England’s National Benchmarking Service

Instructor: Prof. K. Swart Due: 7 May 2018

Question Review the case study, Sport England’s NBS (Schwarz et al., 2010). Evaluate the merits of one of the NBS indicators for each of the respective categories: access, utilization and financial in relation to the Audit Commission criteria (2000). Justify why you, as a sport facility manager, would want to compare your facility with NBS benchmarks for other facilities. Special Instructions

• An essay of 2500 words is required (including Introduction, Conclusion and relevant sub-headings as required).

• Make sure to use APA format both in-text referencing and for the reference list.

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Evaluation Rubric for Case Study Course Code: ________________ Course Name: _____________________________ Program: _______________ Semester: _________________ Student: ____________________ Title of Case Study: ________________________________________________________________

Criteria Levels Marks allocate d

Level-4

Level-3

Level-2

Level-1

Identification of the Case Problem

/2 Identifies all the managemen t issues in the case study (2 marks)

Understand s most of the issues mentioned in the case study (1.5 marks)

Identifies limited issues and problems of the case study (1 mark)

Identifies few issues and problems of the case study (0.5 mark)

Analysis and Evaluation of Issues in the Case

/2 Very thorough and astute analysis and evaluation of case study issues (2 marks)

Analysis of most of the case study issues. A more thorough analysis can be done (1.5 marks)

Superficial analysis of some issues mentioned in the case study (1 mark)

Incomplet e analysis of the issues mentioned in the case study (0.5 mark)

Recommendatio n on Effective Management Strategies

/4 Well researched comments, structured solutions, apt suggestions to all issues mentioned in the case study (4 marks)

Appropriate comments / suggestions / solutions to most of the issues in the case study (3 marks)

Superficial or inappropriat e comments / suggestions / solutions to some of the issues in the case study (2 marks)

Incomplet e and superficial solutions of some of the issues mentioned in the case study (1 mark)

Conclusion and Further research

/2 Conclusions justify all the stated objectives of the issues of the case study. Excellent research was done on the issues in the case study, and is referenced (2 marks)

Appropriate and relevant conclusion that covers most of the issues mentioned in the case study. The research has links to various materials to be referenced (1.5 marks)

Limited issues mentioned in the conclusion. The research is also limited to some issues of the case study (1 mark)

Incomplete and superficial conclusion limited to some issues of the case study. The research is incomplete and linked to limited readings (0.5 mark)

Presentatio n

/5

Well- articulated reporting to the audience, with excellent communicatio n skills and structured details (4-5 marks)

Adequate reporting to the audience, with good communicatio n skills and respective details included (3-3.5 marks)

Limited reporting to the audience, with adequate communicatio n skills and lacking certain details (2-2.5 marks)

Lacking reporting details, with limited communicatio n skills

(0.5-1.5 marks)

Total /1 5

Faculty Name: ____________________________Faculty Signature: _______________________ Date: ____________________