organisation behavior

profileZY-20030612
Group4influence.docx

Group 4 influence

How did others influence George

1. In a calm but very firm voice, Harry said: ‘George, I am sorry to say, but you have to integrate yourself more into the culture. Most of the office members have been working together for many years now, we are very used to each other, and we expect cohesive consensus. We have so much experience, and we are experts in this field, so we just expect you to listen carefully. Otherwise this will get very difficult for all of us.’

As you can see here, Harry is trying to convince George to fit into the office culture. Persuasion is part of the soft influence,This strategy is based on persuading people of their appeal and then convincing them through logic, facts, or emotional needs

2. George spent the entire weekend revising the report, following precisely Janet’s comments. He removed all of his ideas since it was clear they were not valued.On Monday morning George did not feel like going to work. He wanted to call in sick, but instead decided to sleep in and go in later than usual. Stuff them! he thought. Why should I work this hard when they treat me like this? A feeling of anger and resentment began to build up inside him.

Janet, the account manager, shredded George's report and criticized all his ideas, which is kind of hard types of influence tactics.Silent authority, Following requests without overt influence.Based on legitimate power, role modelling.Common in high power distance cultures

3. We don’t offer big salaries’, the HR director added, ‘but you’ll be eligible for our bonus system after three months’. The company offered a 10% annual bonus to all confirmed employees. ‘To be clear, you’ll be eligible upon successful completion of your three-month probation, but that’s just a formality, everyone gets onto the bonus system after three months’, the HR Director said reassuringly.

The HR director and Janet made it clear at this meeting that George would be eligible for the bonus system after three months. This is one of the soft influences in the influence strategy,exchange.Exchange, means promising or reminding of past benefits in exchange for compliance,includes negotiation and networking.

How People Influence Others in the ABCs

Example: Our projects involve lots of collaboration and thinking outside the box. Most of your time will be spent in brainstorming meetings where you can dazzle us with your genius!’ Janet said with a smile.

The manager at ABC places a high value on collaboration between employees and requires most projects to be completed through collaboration. This has led to a particular culture at ABC where the general workforce becomes very cohesive and it can be difficult for new employees to fit in with the older workforce.

Example : She has just built herself a network of colleagues in the organisation which makes her so confident. She does not work hard, nor is she clever, but she tries to get involved in every decision. She speaks up at every team meeting and often talks to influential people in the cafeteria.’

She has just built herself a network of colleagues in the organisation which makes her so confident. She does not work hard, nor is she clever, but she tries to get involved in every decision. She speaks up at every team meeting and often talks to influential people in the cafeteria.’

How George can use these tactics to improve his visibility in company

Once we understand the principles of influence based on activities and examples, there are a number of ways in which we can use influence. Firstly, we can see from the examples that the essence of influence is that people change passively in response to changes in their environment, much of which we can consider to be in our control. First of all, we need to understand that influence is mutual.  If I were George, firstly, it would be necessary to cheer myself up every day. Secondly, it is important to integrate into the company environment by managing my expressions and behaving appropriately. I have to be assertive when I'm being accused. Because George is a capable person anyway, he just isn't good enough in certain areas, so we need to recognise our own value. Finally, it's important to choose the right environment for you