Executive Summary
RUNNINGHEADER: CASTLE’S FAMILY RESTAURANT BUSINESS PLAN 18
Castle’s Family Restaurant: Business Plan
Group 3
Coreen Bowser
Mardrice Doctor
Nely Escobar
Paula Gower
Kristen Griggs
Chanisa Hobson
Ladessa Sanchez
Francisco Valle
DeVry University
November 10, 2017, 2017
Table of Contents
|
Item |
Page # |
|
Table of Contents |
2 |
|
Executive Summary |
3 |
|
Introduction |
4 |
|
Company Review |
5 |
|
Business Analysis |
7 |
|
HRIS Type/Comparison |
9 |
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HRIS Recommendation |
12 |
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Conclusion |
14 |
|
References |
15 |
Executive Summary
Introduction
Castle’s Family Restaurant is a thriving establishment with eight locations, and goals of expanding in the near future. Although the company is profitable, they are feeling the effects of expansion in the Human Resources Department. At this time the operations manager, Jay Morgan, is also acting as the HR manager. Each week, Mr. Morgan travels to every location, which takes a toll on him in gas and travel costs. He uses a manual system for payroll, but wants to find alternative ways to save time and money. Mr. Morgan also feels having a central main office will be positive for the employees.
The Castle’s Family Organization will greatly benefit from implementing a Human Resources Information System (HRIS) for their HR processes. The HRIS software will give Mr. Morgan the capability of managing the majority of his HR duties from a main office. Reduced travel time and travel costs will allow Mr. Morgan to utilize his time more efficiently and effectively. The HRIS software will aide in this by reducing the chance of human error when calculating employee’s work hours, distributing payroll checks, and filing taxes.
Company Review
Business Analysis
HRIS Type/Comparison
There are three main types of HRIS applications. These are Core HR, Workforce Management, and Strategic HR or Talent Management (Westfall, 2015). The Core HR covers the day-to-day HR functions of any scale and type of business operation, i.e., administration of salaries and benefits, tax filing compliance and personnel tracking. Workforce management offers software solution to aid in scheduling and tracking workforce. This is suited for organizations with employees that work on shifts, which makes tracking of time and attendance critical to comply with labor laws. Strategic HR, on the other hand provides a more advance and strategic tool for recruitment, training and development, and performance management. It is aimed at maximizing human resources and retaining them (Appendix A).
The choice of appropriate HRIS solution may depend on the company’s current situation. Appendix B shows the differences among small, medium, and large scale enterprises that may serve as determinant on what HRIS solution would be appropriate for each one (Institute Empowering Medium Business, n.d.). For smaller (<100 employees) to medium size businesses (100-999 employees) struggling to manage growth, such as the case of Castle’s Family Restaurant, it is advisable to prioritize the immediate need of eliminating paper and manual driven process, and getting employee records and basic compensation and benefits right. This will help the business owners and management to concentrate on their strategic plan to grow the company, and at the same time ensure compliance with labor laws. Capital may also be limited at this stage that investment in IT technology such as HRIS would have to be rationed in proportion to other business priorities. Given this, if management have to prioritize their choice, the Core HR, specifically Payroll software application (Figure 2) could be the best solution for them in the meantime.
Figure 2
Source: http://www.softwareadvice.com/ca/hr/payroll-software-comparison/
It should be noted however that as the company continues to grow into the category of large scale companies with access to more capital, the concerns would be more for the long term sustainability of the business’ success. In people terms, this means ensuring that recruitment of/existing employees are fit for their positions, continually trained, kept happy, and are retained to achieve company goals. This is where Strategic HR application of HRIS is best suited to address these considerations. With this in mind, when beginning to choose any HRIS system, it is advisable to consider factors such as scalability and flexibility of the system to accommodate expansion of the organization and integration of current system to other HRIS softwares should the company pursue purchasing Strategic HR applications later on (Westfall, 2015).
Acquiring HRIS vs. Outsourcing
When deciding to automate HR payroll processes to ensure more reliable system that delivers payments of salaries and benefits to employees quickly and on-time, any size company may opt to outsource or have their own payroll system. A separate cost-benefits analysis may have to be done to determine what fits the organization’s need. It should be noted however, that while outsourcing could be cheaper, it has a setback, as it entails a company losing control and flexibility on its payroll processes (Westfall, 2015).
In this case, it is assumed that the company has done its analysis and decided to acquire its own payroll system. The overriding consideration is the need to customize the system to suit the growing operation of the restaurant.
HRIS Recommendation
Ascentis is a user friendly HRIS solution that will help the Castle Family Restaurants provide Mr. Morgan the ability to manage employee data and benefits enrollment with a single point of data entry. Ascentis is cloud-based, dependable, and a user friendly program which also allows for time card and vacation hour tracking, scheduling, tracking recruiting data, and will increase employee engagement and satisfaction through self-service. Mr. Morgan will also save time because the HRIS supports online benefit enrollment, which will save him time by eliminating unnecessary paperwork, and increasing the accuracy and speed of the process.
Applicants will be easier to track and will also be able to apply online. This will give Mr. Morgan time to review the candidates he is interested in speaking with for open positions. He will also be able to add notes and track the onboarding stages for a candidate. Most of the onboarding paperwork is able to be completed before the employees’ first day. With the paperwork ready, the new hires will only need to review and sign then move on to training. This process will save on training salaries for both the employee and the new hire.
Ascentis Payroll is processed in real-time and has 100% accuracy. With live processing and instantaneous auditing, Ascentis can reduce payroll processing time by as much as 30%. Ascentis allows for payroll to process at anytime, anywhere, and as many times as required to ensure complete accuracy. There is no need to transmit data to a processing center, no batch uploads and no transmission windows. Ascentis Payroll is synchronized with Ascentis HR and can interface with Ascentis Timekeeper or other time and attendance systems. Ascentis Timekeeper offers the most up-to-date technology and timekeeping software for companies of all sizes. With powerful workforce management software and a wide selection of data collection devices, supervisors and managers gain transparency and control of their workforce with a dashboard view that shows them attendance exceptions, time-off requests, daily punches, and much more. (https://www.comparehris.com/ascentis/)
Mr. Morgan will have each of the restaurant managers trained on Ascentis so that they can train the employees. The employees will be trained on the self-service portal. They will be able to pull their schedules the same day Mr. Morgan enters them into the system because Ascentis is real time. Time cards and time off balances will also be available with real time accumulations. The employees will learn how to set-up direct deposit, or the option of setting up a Global Cash Card (https://www.globalcashcard.com/) in lieu of a bank account.
Finally, Ascentis is designed for a mid-size company such as Castle Family Restaurants and has been in business for over 20 years with excellent reviews from previous and current clients. Mr. Morgan did through research and found the reviews for Ascentis were higher. Ascentis will pay for itself in less than a year because Mr. Morgan will no longer be traveling weekly to each of the restaurants. Mr. Morgan has agreed that Ascentis is the HRIS best for him and the mid-size restaurant chain he is in charge of operating.
Conclusion
References
“Are You Ready to Take Your Company Paperless?” Global Cash Card - The Leader in Custom Paycard Solutions, www.globalcashcard.com/.
Institute Empowering Medium Business (n.d.). Understanding Medium Enterprise. Retrieved
from http://www.m-institute.org/m_institute/understanding-medium-enterprise.html
Powerful Integrated HCM Solutions for the Mid-Market.” Ascentis HR and Payroll How Do They Compare?, www.comparehris.com/ascentis.
Software Advice, Inc. (2015). Compare Payroll Software Systems. Retrieved from
http://www.softwareadvice.com/ca/hr/payroll-software-comparison/
Westfall, B (2015). Compare Human Resources Software Systems. Software Advice. Retrieved
from. http://www.softwareadvice.com/ca/hr/