| Conflict Resolution |
| | Unsatisfactory | Satisfactory | Average | Excellent | Score | Weight | Final Score |
| | 0-1 | 2 | 3 | 4 |
| Situation Description | Attempted to describe a conflict. | Briefly described a situation that could occur between a nurse or advanced practice nurse and another healthcare provider or administrator, but did not focus on the advanced practice nurse and did not provide enough comparison from both sides of the situation. | Clearly compared and contrasted a nurse or advanced practice nurse and another healthcare provider or administrator, but did not focus on an advanced practice role. | Clearly compared and contrasted a nurse or advanced practice nurse and another healthcare provider or administrator. | 0 | 30% | 0.00 |
| Application of 12 Skills Summary model | Described how you would apply less than 6 of the Conflict Resolution Skills to achieve a positive communication outcome. | Described how you would apply between 6 and 8 of the Conflict Resolution Skills to achieve a positive communication outcome. | Described how you would apply between 9 and 11 of the Conflict Resolution Skills to achieve a positive communication outcome. | Described how you would apply each of the 12 Conflict Resolution Skills to achieve a positive communication outcome. | 0 | 45% | 0.00 |
| Length | Less than 2 pages | N/A | N/A | 2-3 pages | 0 | 15% | 0.00 |
| Format/Style | Did not follow APA format | Major errors with APA formatting | Text, title page, and references page follow APA guidelines . Minor references and grammar errors | Text, title page and references page follow APA guidelines. No grammar, word usage or punctuation errors. Overall style is consistent with professional work. | 0 | 10% | 0.00 |
| | | | | | | 100% | 0.00 |
| | | | | | Final Score | | 0 |
| | | | | | Percentage | | ERROR:#DIV/0! |
| Total available points = | | 0 | 4 |
| Rubric Score | | Grade points | | Percentage |
| Low | High | Low | High | Low | High |
| 3.5 | 4.0 | 0 | 0 | 90% | 100% |
| 2.5 | 3.49 | 0 | 0 | 80% | 89.99% |
| 1.7 | 2.49 | 0 | 0 | 70% | 79.99% |
| 1.0 | 1.69 | 0 | 0 | 60% | 69.99% |
| 0.0 | 1.00 | 0 | 0 | 0 | 59.99% |