PRgram and Design and Development

Service Delivery Program Design and Development Grading Rubric

Alexis: here is a summary of your portfolio. Keep working on it!

As you work on a section, let me know so I can regrade it and change the grade for that section. Please use this grading rubric to communicate to me the sections you have worked on.

Name of Service Delivery Program______________________________________

1. Title Page (Page 1) – All work must be in APA format!

Accepted

2. Executive Summary (Page 2)

(This section should simple introduce the major sections of the plan as well as the primary people involved in writing the plan.)

Please see below

3. Service Delivery Program Description

(This section should describe any information which is needed to provide the reader with an understanding of the background of service delivery program. The theory or model this program is designed after should be listed. It is expected that the work from SWK 7730 will be used here – The Organization Evaluation Presentation. You may use this organization or produce one of your own.)

This section is well developed.

4. Mission Statement, Objectives, Goals

(This section should thoroughly describe the purpose of the service delivery program. The objectives should lend themselves to measurable goals. In addition, a logic model design can be used in this section. You may use the logic model in SWK 7730 or produce one of your own.)

This section still needs work.

https://donorbox.org/nonprofit-blog/nonprofit-mission-statement/

https://topnonprofits.com/examples/nonprofit-mission-statements/

5. Stakeholders and Service Delivery

(This section should specify all the primary and secondary stakeholders involved in this service delivery program. In addition, any conflicts of interest or legalities should also be mentioned. Finally, those people not being serviced should also be discussed.

This section is still not developed fully. How about parents, teachers school systems and DHR...

6. Policy Manual

(What are the policies and standard operating procedures of this service delivery program. How will you achieve this aspect of operating a service delivery program?)

This section needs work. Please look at: https://notejoy.com/resources/policy-and-procedure-manual

https://notejoy.com/resources/employee-handbook

These are free resources and should help you complete this section.

7. Record Keeping and Documentation

(What is the process of documentation and security of that documentation.)

This section needs some work also. Please take a look at the following:

https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2012_069.pdf

https://martinspoint.org/for-providers/provider-manual/medical-records-documentation-guidelines

8. Evaluation the Merit and Worth of the Service Delivery Program

(What is the process whereby this service delivery program will be evaluated – how often, and how will that information be disseminated to stakeholders and sponsors.)

9. Reporting to Stakeholders and Sponsors

(Does this service delivery program have a governing board? How is it lawfully organized – profit/not for profit/nonprofit. What is the reporting structure for operation paperwork?

10. Organizational Chart

(Just like it states – Organization Chart – please use a form.)

11. Operating Budget

(This section should have multiple layers – personnel and fringe benefits; overhead expenses such as rent, power, and water; cost of providing the service; expected return on service; any grants and other expenses.)

12. Appendix and Data

13. Reference Page

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