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7/31/22, 10:23 PM The Revenue Cycle Process Scoring Guide

https://courserooma.capella.edu/bbcswebdav/institution/BHA-FPX/BHA-FPX4009/210100/Scoring_Guides/a03_scoring_guide.html 1/1

The Revenue Cycle Process Scoring Guide

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Explain the purpose of each step in the revenue cycle process.

Does not attempt to describe the purpose of each step in the revenue cycle process.

Attempts to describe the purpose of each step in the revenue cycle process, but the description is inaccurate or incomplete.

Explains the purpose of each step in the revenue cycle process.

Explains the purpose of each step in the revenue cycle process and provides relevant examples supported by current literature.

Describe key responsibilities of individuals who work in the revenue cycle process.

Does not attempt to identify key responsibilities of individuals who work in the revenue cycle process.

Attempts to identify key responsibilities of individuals who work in the revenue cycle process.

Describes key responsibilities of individuals who work in the revenue cycle process.

Describes key responsibilities of individuals who work in the revenue cycle process and provides relevant examples supported by current literature.

Explain the consequences to the organization of failing to fulfill key responsibilities in the revenue cycle process.

Does not attempt to describe the consequences to the organization of failing to fulfill key responsibilities in the revenue cycle process.

Attempts to describe the consequences to the organization of failing to fulfill key responsibilities in the revenue cycle process, but the description is inaccurate or incomplete.

Explains the consequences to the organization of failing to fulfill key responsibilities in the revenue cycle process.

Explains the consequences to the organization of failing to fulfill key responsibilities in the revenue cycle process and provides relevant examples.

Explain additional steps and challenges in the revenue cycle process when working with an uninsured patient.

Does not attempt to describe additional steps and challenges in the revenue cycle process when working with an uninsured patient.

Attempts to describe additional steps and challenges in the revenue cycle process when working with an uninsured patient, but the description is inaccurate or incomplete.

Explains additional steps and challenges in the revenue cycle process when working with an uninsured patient.

Explains additional steps and challenges in the revenue cycle process when working with an uninsured patient and provides relevant examples.

Adhere to the rules of grammar, usage, and mechanics.

Does not adhere to the rules of grammar, usage, and mechanics.

Errors in grammar, usage, and mechanics inhibit readability and comprehension and detract from good scholarship.

Adheres to the rules of grammar, usage, and mechanics.

Exhibits strict and nearly flawless adherence to the rules of grammar, usage, and mechanics.

Apply APA formatting to in-text citations and references.

Does not apply APA formatting to in-text citations and references.

Applies APA formatting to in-text citations and references incorrectly or inconsistently, detracting noticeably from good scholarship.

Applies APA formatting to in- text citations and references.

Exhibits strict and nearly flawless adherence to APA formatting of in-text citations and references.