Case Study 2: Quality Analysis

Gradingforthisassignmentwillbebasedonanswerquality.docx

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Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 90	Case Study 2: Quality Analysis
Criteria	Unacceptable Below 70% F	Fair 70-79% C	Proficient 80-89% B	Exemplary 90-100% A
1. Construct a fish-bone chart using Word or MS Paint. Weight: 30%	Did not submit or incompletely constructed a fish-bone chart using Word or MS Paint.	Partially constructed a fish-bone chart using Word or MS Paint.	Satisfactorily constructed a fish-bone chart using Word or MS Paint.	Thoroughly constructed a fish-bone chart using Word or MS Paint.
2. Construct a run and / or control chart using Excel. Weight: 30%	Did not submit or incompletely constructed a run and / or control chart using Excel.	Partially constructed a run and / or control chart using Excel.	Satisfactorily constructed a run and / or control chart using Excel.	Thoroughly constructed a run and / or control chart using Excel.
3. Recommend to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Provide a rationale for your recommendation. Weight: 30%	Did not submit or incompletely recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Did not submit or incompletely provided a rationale for your recommendation.	Partially recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Partially provided a rationale for your recommendation.	Satisfactorily recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Satisfactorily provided a rationale for your recommendation.	Thoroughly recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Thoroughly provided a rationale for your recommendation.
4. Writing / Support for ideas Weight: 5%	Rarely uses reasons and evidence that logically support ideas.	Partially uses reasons and evidence that logically support ideas.	Mostly uses reasons and evidence that logically support ideas.	Consistently uses reasons and evidence that logically support ideas.
5. Writing / Grammar and mechanics Weight: 5%	Numerous errors in grammar, spelling, and punctuation.	Partially free of errors in grammar, spelling, and punctuation.	Mostly free of errors in grammar, spelling, and punctuation.