Stage #2
Running Head: IT AND DECISION MAKING 1
7
IT AND DECISION MAKING
Comment by Lawrence Gross: See instructions no running head required
Stage 1: Analysis and System Recommendation on MTC
Joshua D. Musick
IFSM 300
Professor: Lawrence Gross
March 31, 2019
University of Maryland University College
Introduction
The reports shows the progress which the MTC company has managed to achieve in the last year years of its operation. The company has relatively succeeded in the IT consulting field and this can be measured by the number of clients it has managed to serve. The company management believes that success in information technology can only be realized through the identification of best talents within the consulting field and having a preference for best operation practices (Adler, 2007). Undoubtedly, the company exist in a competitive field and the IT world is equally demanding and harsh to any laxity in operation structure. The MTC structure of hiring process is responsive to technology compared to the manual hiring process. This report puts together the evaluation, analysis, and recommendation on how MTC can use technology to bring the existing gaps.
Use of Information technology Comment by Lawrence Gross: Your paper does not adhere to the prescribed outline.
The organization strategy
The MTC Company has plans to provide good consultation services for its clients. To achieve its objective the company, needs to get the best workforce on its projects in order to give the client companies evidence-based recommendations (Orges Ormanidhi, 2008). The company services are highly affected by the ever dynamic technology and, therefore, the company management appreciate the need to improve and use trending technologies to develop methods and practices in its operation and business (Wei zheng, 2010). The hiring structure considers the emerging trends despite the fact that the company is still using manual hiring structure. The MTC needs to advance and improve the its hiring process by ensuring it is technology-driven. An IT based hiring system positively affect the company structure and ensure consulting company have best practices in the market.
Competitive advantage
MTC operate in business field which is highly competitive. The company faces competition from Hewlett Packard and Booz Allen Hamilton who have already robust IT domain. Developing a better hiring process will push MTC to higher competitive levels and increase its attractiveness in the industry. Information from the hiring system will make the company make informed decisions in placements of new workers (Michael E Porter, 1985). The hiring system will make MTC identify and attract talented workers hence foot off the competitors. Continuous update of the business concept will help the company reduce threat of substitution (Wei zheng, 2010). It also boost the position of the company in market.
Strategic objectives
The table below review the company goals and the objectives needed to reach the goals and ways of achieving the new hiring structure.
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Company Goal |
Objective |
Explanation |
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Increase the company business development through new contracts in the IT consulting |
The management needs to improve the existing contract proposal to get 4 big projects within the next two years. |
An improved hiring structure will make the MTC company establish a competent consultant team which can deal with new contracts secured by the company (Michael E Porter, 1985). When a company has competent team, it can deliver to client preference. |
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Build a consultant team which can work internationally to give remote analysis and research support to the company onsite teams in America.
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Improve and intensify international recruiting efforts and recruit 10 research analysts within one year
|
The developed and improved hiring structure should allow suitable job applicants to apply for the MTC jobs from anywhere round the globe and this increase the number of international applicants. International recruitment process enable recruiter to check application for the position proposed keenly, identify the needed research and analysis abilities needed (Michael E Porter, 1985). Online recruitment structure have screening ability for resumes for the preferred skills. The recruiter (MTC) can quickly view many applicants and determine when to put addition recruitment efforts to meet the set objectives. |
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Continually increase MTC ability to provide high quality consultative services to meet the clients’ needs. |
Give high quality consulting services to the company clients within the stipulated contract period. Comment by Lawrence Gross: Not time bound or measurable. |
An improving hiring structure will give the company the need human resource for flexibility and agility to move the work to fields where they can deliver to the maximum (Raymond E Miles, 1994). Improved workforce or a working time with the right skills can deliver the required service faster and efficiently compared to a team which is incompetent or a team which lack the basic skills. |
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Increase the company competitive advantage in the IT marketplace through increase reputation for retaining and hiring IT consultants who are exception in innovation and creative solution to the clients. |
Work with other consultant in different nations who can do remote research and carry out the data analysis to support the onsite team in America. |
Companies which use the tradition hiring process rely on luck and intuition instead of data and they end up getting not so competent workforce. Moreover, the use of traditional recruiting process is time-consuming in amassing documents and analyzing them. For competitive advantage recruiters can assume use of software and analytics tools (Michael E Porter, 1985). Increase the company competitive advantage in the IT marketplace through increase reputation for retaining and hiring IT consultants who are exception in innovation and creative solution to the clients. |
Decision making Comment by Lawrence Gross: Does not adhere to the prescribed outline.
Information is important in the decision-making process in any company. The use of IT allows relevant data to flow from the top management to operational manager for decision formation in the management structure.
|
Role |
Management level |
Decision concerning hiring system |
The use of IT in decision making Comment by Lawrence Gross: The titles should adhere to the outline table in the instructions. |
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Executive managers Key decision are made by the company CEO supported by the IT hiring system.
|
Top |
The Chief Executive officer consult and lobby for IT consulting contracts. Comment by Lawrence Gross: This should identify the decisisons the executive will be positioned to make armed with the information derived from the proposed solution. |
The IT hiring system provides the needed information of the workers skills and majority of the application are sent online.
|
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Middle Managers
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Middle |
The MTC human resource manager makes decision on the right candidate who passed the interview.
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Even when the HR manager is not in the interview, he or she can make informed decision because the hiring system give data and information on the job description and the qualification of the candidate plus the scores in an interview. Moreover, the online or IT based hiring system is effective in interdepartmental organization in sharing data. |
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Operational Managers
|
Operational |
He or she can track the candidate progress through the hiring process right from their departments using the IT hiring structure.
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The working of the operation manager is possible because hiring process and volume is improved. Document scanning enable the manager to control the hiring process effectively.
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Conclusion Comment by Lawrence Gross: Premature for conclusion
The use of IT based hiring process can increase the MTC quality of hiring. The data-driven recruiting process help the company in allocating hiring budget. For instance, for the company to spend it resources wisely it need to track the source of hire, determine the recruiting channels to bring qualified candidates. Moreover, IT based hiring system increase efficiency and productivity. For example, the HR manager can track the number of emails send and exchanged to see at which stage can be stage of hiring process need improvement. The increase in efficiency increase competitive advantage. Finally, IT is important in hiring decisions. For example, companies can select best candidate based on structured interview and assessment scores.
References Adler, L. (2007). Hire With Your Head: Using Performance-Based Hiring to Build Great Teams . New York : Wiley Publishers . Michael E Porter, V. E. (1985). How information gives you competitive advantage . Harvard Business Review , 1-24. Orges Ormanidhi, O. S. (2008). Porter's model of generic competitive strategies. Business Economics, 43(3), 55-64. Raymond E Miles, C. C. (1994). Organizational strategy, structure and process. New York : McGraw-Hill . Wei zheng, B. Y. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business research, 63(7), 763-771.