operational excellence 1

Gopalakrishnan Rajkumar 

Discussion -1

COLLAPSE

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One of the most baffling and recalcitrant of the problems which business executives face is employee resistance to change" ( Harward Business Review, 2014). No one likes a change as most of them want to stick to their day-to-day routine, but if it is the need of the hour, you have to change and think of new ways of handling it. Change is needed as we live in a competition where everyone wants to be number in whatever field or technology the organization has in the market. The best way to reduce the negative connations is to make the employees participate in making the change and understanding the difference's need. Many people developed a fear within them thinking about how they will opt with the shift as things will get new to them, and there will always be a taught what if they cannot handle it?         There are instances where people will lose their control at work and blame the change for being less productive. People should be provided with the right amount of training and make things interesting to change voluntarily. With the shift, people must be worried about the loss of support system as they are already in their comfort zone where they should be ensured that support would be given to them for a month or two until and unless they get comfortable with the change. A small example at my work is we performed an upgrade of the software that the user is currently using, and with this upgrade, we wanted to make some changes to the existing process. Out of 10, 7 people backed out to explain the seven people regarding the change. A user was printing a report ten times a day, and as apart of the change, we told him that he would do this once a day, for which he was not up for it. We had to explain to him the benefit and how he will save paper which will benefit the environment in the end.         Change is something people don't like it but if you communicate to them correctly and explain the pros and con's they will at least think about opting for the change. 

                 

Reference :

How to Deal With Resistance to Change. (2014, August 1). Harvard Business Review.  https://hbr.org/1969/01/how-to-deal-with-resistance-to-change

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