5B

One of the goals chosen from the first assignment was the global expansion of Target Corp. In essence, Target is an international organization working with over three hundred thousand team members worldwide. As such, the company should expand its branches globally and not only in the United States and India where its headquarters are located. The corporation tends to operate in Bangalore entire organizations as a support function. However, it has not yet expanded its stores outside the United States. In regards to the expansion, Target Corp is planning to launch more than 125 stores across the provinces in Canada and Brazil among other parts of the developing countries.

Attract

Most managers in the current global business environment tend to face a significant challenge in deciding on the best employees to recruit in regards to different positions within an organization. One of the most notable traits that employees should portrait is cultural competence. Based on diversity resources, cultural competence employees are regarded as important aspects for the twenty-first-century business world with globalization goals (Noe et al., 2017). Typically, employees with this trait tend to have an easy time working with their managers as well as growing the organization business to the next level. Also, based on diversity, employees will be able to communicate with different customers regardless of their different cultures effectively. Another trait is agile which reflects flexibility, nimble and speed an employee has when performing various activities within the organization. The corporation should concentrate on finding employees with capabilities of changing with the environment and acting fast in regards to such changes. Finally, employees who will help the corporation in achieving its goal should be friendly and open. The organization management should focus on individuals with compassionate, approachable and kind qualities when dealing with customers and clients.

The two strategies that the corporation will initiate to attract high potential employees who best suit various positions within the organization include the building of cultural diversity and tackling of long-distance communication challenges. Since Target Corp is aiming at expanding its stores to other parts of the world, there are high chances that the corporation will encounter different cultural practices within communities. As such, it will have to consider its culture by imitating the cultural practices it finds in the country they operate their business (Yamao, 2015). Further, the corporation may decide to send some of its competent employees to foreign countries where they will be performing some of their business. Therefore, it is essential for the Target management organization to figure out how such employees will be communicating with their loved ones back at home. Diversity within the workforce of the organization will help to have effective communication among the staff members and the management team which in turn will contribute to efficient and productive operations.

Develop and retain

In dealing with global customers and client, it is significant that employees are equipped with skills relating to online services since most customers will be located outside borders which make it impossible to meet them on face to face term. One of the areas that the employees will be taught includes social simulation training to help them in responding to culturally sensitive ways. Another significant area is filed simulation training where employees will show techniques of collecting information from the people living around the region of its operations. Based on the existing employees, the corporation should educate its workforce on general terms used in the country they operate from. When employees are capable of communicating the language spoken in the region, it will enhance more customers to visit the stores hence high revenue generation. Another area that is essential is time. In other words, existing employees may get confused with the business timing in the host country and that one of the home corporation. As such, they should be taught on when is the best time to operate in gaining more customers.

For practical training, the organization should consider setting up classroom within the corporation where work staff will be assembling and taught together with similar perspectives to encourage teamwork within employees since they will tend to have related knowledge on how to do things. Permanently, educating employees together within the same room and awarding those who exploit their effort than others will bond them together and also enabling them to work in achieving similar objectives. The main advantage of this is that when working together as a team, the corporation will experience a mass production from its operations which will earn it a good income. However, the disadvantage is that when some of the employees are promoted as a result of their effort, the others may tend to fill jealousy and this may inflict conflict among employees. The teaching of employees in the same room will bond them together and also enabling them to work in achieving similar objectives.

References

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

Yamao, S., & Sekiguchi, T. (2015). Employee commitment to corporate globalization: The role of English language proficiency and human resource practices. Journal of World Business, 50(1), 168-179.