global business
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GLOBALBUSINESS-S8-Leadership.pptx
BCO311
GLOBAL BUSINESS
LEADERSHIP
IN MULTINATIONALS
UNIT 8
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Index
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What is Leadership?
Profiles and qualities
Motivation
Communication
Examples of Leaders
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Think about one or two leaders you like and define his/her characteristics…
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Where does Leadership belong to?
Social Intelligence
LEADERSHIP !
Leadership
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"According to George R. Terry, leadership is the activity of influencing people to willingly commit themselves to the objectives of the group."
Videos on Leadership
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https://www.youtube.com/watch?v=61OzhSrgsd8
https://www.youtube.com/watch?v=R2qu_j6GAG8
Are you a Leader? What is a Leader? Vs What is a Manager?
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Leadership
What attributes do leaders share?
They are united by perseverance in the search for an objective, the flexibility to determine the best way to achieve it.
The courage to make a difficult decision, and the confidence to maintain it and explain it.
Common sense to listen to others and make them participate.
And the strength to accept when you're wrong or when a certain policy is not working.
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Leadership
There are too many attributes to mention, so I will refer to a few.
Nelson Mandela and Isaac Rabin were great for the reasons I mentioned and more.
Helmut Kohl oversaw the reunification of Germany, the European Union and the creation of the eurozone.
Bill and Melinda Gates have built their extraordinary foundation, which is saving and improving countless lives, driven by the principle that all lives have equal value.
They selflessly give their money, time and knowledge to help solve health and development problems worldwide.
The intention to introduce the topic of leadership with the interview of Bill Clinton is related to the concern to know what a leader thinks about" being a Leader".
We highlight his definition of leadership, considering it one of the most complete.
Leadership
The key aspects shared by most of the great leaders:
vision of the future
passion and
committed followers
In the business world we find examples of leaders such as
Steve Jobs, who saw the potential power of the personal speaker before many others;
Henry Ford, realized the potential to standardize production systems to bring a car to every American home;
Bill Gates, saw the power to graphically standardize the interaction of the individual with the computer.
There are innumerable anecdotes about the influence of leaders in different fields, hence the emergence, at the beginning of the last century, of scientific studies on leadership.
From the field of the company, from the Second World War, the study on organizational leadership became more important.
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Leadership Questions
How is it possible to identify potential leaders?
Are leaders born or made?
Is it possible to train for leadership?
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Leadership – 6 ways to succeed…
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Videos on Leadership - 2
https://www.youtube.com/watch?v=5Bg_INBLnMQ
https://www.youtube.com/watch?v=gQPSvbDTe8M
https://www.youtube.com/watch?v=gn4YVyJHjpY
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Discover Henry Ford’s Quotes on Leadership!
Organizing:
It means ordering resources, because these are not unlimited.
The functions of each one and the execution of responsibilities are defined; the programs are established and explained to the team; the budget for each program is determined; the necessary resources are allocated, especially money, people and time.
Leading:
It means driving people.
This directive function demands:
Informing about the objectives and the established policy to achieve them.-
Motivating and trying to make team members willing for themselves to achieve the objectives of the unit.-
Providing, train and assist.
Facilitating the necessary training and assistance, share authority through delegation, provide adequate conditions for your workers, etc.
Leader’s roles
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Leadership
Controlling:
To control your team properly you have to
establish a forecast;
execute the planned;
control what has been done;
diagnose the causes and
make a corrective decision if the cause or previous causes are negative.
The control must be seen as an aid, an information for all your team, so that it can be improved day after day, to correct deviations from the team and to make new decisions.
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Leadership key skills
To direct people and a team, you have to know how to carry out a series of skills that, if carried out correctly, will lead to team success.
These skills must be performed by the leader or team leader, and are the following:
Lead
Motivate
Communicate
Delegate
Conduct meetings
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Leadership key skills
Successful Leaders have to…
…adapt to local cultural styles and ways of doing business!
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As for the leader, he can exercise different types of power. Coercive power: It is based on fear or punishment. Power of connection: Based on the leader's nections with important people within the company or outside. Power of reward: It is based on the gratification to the team. Power of legitimacy: Based on the formal position of the leader; his appointment. Power of relationship: It is based on the leader's charisma, in his personal relationship with the members of his team. Power of information: Based on what the leader usually has and that others need. Power of the expert: It is based on the knowledge and skills of the leader.
Types of Power
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Power
| AUTHORITY. BOSS | LEADER |
| Ability to force someone to do our will. Obligation.- It comes from fear.- Product of an individual goal.- | Art of getting people to voluntarily do what you want. It has to do with the person. There is an act of will. It comes from respect. Product of a goal as a whole. |
A style is a distinct way of behaving. A style may be strongly influenced and perhaps determined by the personality of the leader and/or of the situation in which the leader is leading his or her people.
A model is a structure which contains process or logic or a framework, which can be used or applied like a tool, in performing, understanding and teaching leadership. A model may contain measurable elements or standards enabling consistent evaluation
A philosophy is a way of thinking and believing. It's a set of values and beliefs. It is a compass or a foundation upon which processes, decisions, actions, plans, etc., can be built, developed and applied. It connects leadership with morality and ethics. It will be influenced by beliefs about human nature and society, and perhaps religion and a sense of ‘natural’ justice.
Slide 21
The Hierarchy of Leadership Theories
Examples of Leadership Philosophies
Slide 22
Leadership Styles (Daniel Goldman)
Affiliative: value of people rather than achieving goal
Pros: positive feedback to followers; sense of belonging
Cons: ineffective in complex challenges; lack of correction to under- performers
Autocratic: “dictatorship”
Pros: Effective in times of stress; action- orientated
Cons: one-way communication; unilateral decisions; unplanned feedback
Authoritative: mobilizes people toward a clear vision
Pros: empowers followers; positive impact on operating culture
Cons: dependent on expert followers
Charismatic: "use personal magic to inspire others"
Pros: visualizes future through metaphor & stories; followers share vision and move quickly
Cons: not all staff follow vision; can be undermined by negative reports
Coaching: "helps others to advance their skills"
Pros: plenty of feedback; staff know what is expected
Cons: Takes a lot of time and patience
NB: Styles are based on ‘Models’ and ‘Philosophies’,
but can be changed / adapted according to circumstances
Slide 23
Example of Leadership Styles in action
Tells
Slide 24
Sells
Tests
Suggests
Consults
Joins
Delegates
Leader announces decision
Leader presents decision & invites questions
Leader presents problem, gets ideas & makes decision
Leader permits others to solve problem
Use of authority
Area of freedom for subordinates
Adapted from Tannenbaum & Schmidt
Leader ‘sells’ decision
Leader Presents Proposal Subject to change
Leader Defines Limits, Acts as equal
MOTIVATIONAL THEORIES
1. MASLOW
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MOTIVATIONAL THEORIES
2. HYGIENE THEORY
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MOTIVATIONAL THEORIES
3. EXPECTANCY THEORY
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Motivation
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Motivation
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Motivation
MOTIVATIONAL THEORIES
Developing resiliency & well being… HOW?
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MOTIVATIONAL THEORIES
Developing resiliency & well being: 10 factors to think about…
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MOTIVATIONAL THEORIES
Developing resiliency & well being
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SKILLS FOR SUCCESS!
Stephen Covey Recomendations!
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The Iceberg of Success…
HYGIENIC FACTORS DEFINITION
Salary and benefits
Holidays, company car, bonuses …
Working conditions
Working hours, equipment provided ...
Company Policy
Rules and regulations for employees and
employers.
Status
Hierarchy, authority and relationships with
others.
Job security
Degree of confidence of the worker regarding the
continuity of their work
Supervision and autonomy
Degree of content control and completion of a
task.
Laboral life
Level and type of interpersonal relationships
within the work environment.
Personal life
Time dedicated to family, friends, hobbies ...
MOTIVATING FACTORS
THEY WORK BECAUSE ...
Achievement
Reaching the objectives of a task is very important
because one of the human impulses is to advance
and progress. It is one of the most powerful
motivators.
Recognition
Recognizing the achievements of the work team is
motivating because it increases your own esteem.
Interest in work A task that provides satisfaction to the members
of a team will provide a greate r motivating
impulse than a daunting task.
Responsibility
The opportunity to exercise authority requires
management skills, such as taking risks or making
decisions.
Progress
Increasing promotions and rewards are very
important to motivate the work tea m.
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