business process

Hi everyone! I hope you guys are doing well in this tough situation.

I am Riaz and today we will talk about Coffee Club and how this company can implement IT solution which will be beneficial for their business. We need to implement smart kiosk system for ordering food which will be beneficial for business and customers as well.

To do so we will start from the beginning, how it all started like an overview of the company and how it grew from the scratch.

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Company history of Coffee Club

If it wasn’t for an appetite for coffee it may never have happened! In 1989, Brisbane City, founders Emmanuel Kokoris and Emmanuel Drivas cruised Brisbane late one night in search of a decent coffee and came up empty handed. This disappointing experience inspired them to seize the opportunity, so they formulated a plan to take the world by storm – a coffee storm – now affectionately known as The Coffee Club.

Their lightning bolt idea was to create more than just somewhere for people to meet for coffee; it would be more casual, comfortable yet sophisticated, stylish yet affordable. This untapped need in the Australian hospitality market was all about to change.

Since opening its doors in Brisbane in 1989, The Coffee Club has become Australia’s largest home-grown café group with approximately 400 stores throughout 9 countries, with upwards of 40 million dedicated customers.

Purpose of the business: Our mission and philosophy is simple, at The Coffee Club we want to provide: Good Food, Great Service and Excellent Coffee, in welcoming, relaxing surrounds, a place to enrich contemporary lifestyles, and most of all, to be the natural response to “Where will I meet you?”