Information Systems in Organizations Papers
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FRAJOWarehousingDistributionCompanyITSPPart2Assignment.pdf
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FRAJO Warehousing & Distribution Company (FWDC) IT Strategic Plan, Part 2
Before you begin this assignment, be sure you have read the “FRAJO Warehousing & Distribution
Company Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the course content materials that have been assigned to this point.
Purpose of this Assignment
This assignment gives you the opportunity to apply the course concepts to complete the development of
an Information Technology Strategic Plan (ITSP) to support the strategic direction of FRAJO Warehousing
& Distribution Company (FWDC). This assignment specifically addresses the following course outcomes to enable you to:
• identify, define, and explain the concepts of information technology governance and management
• apply best practices in information technology management and governance to make, defend,
and justify an IT decision
IT Strategic Plan for FWDC Distribution Company
For the previous assignment, you developed Part 1 of an IT Strategic Plan for FWDC. For this
assignment, you will incorporate any needed changes resulting from the feedback you received on your
Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that FWDC undertakes. This new project will be included in the IT Portfolio section of Part 2, and will be
further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment.
Assignment
First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for FWDC Distribution Company, using the outline below, and
add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment.
Note that Part 2 includes a project you are proposing that FWDC undertakes. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used.
Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited. Remember to use the APA formatting rules and correctly cite and
reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using
Word, with your last name included in the filename.
Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown
below.
Part Two
1. IT Strategies - Write at least three IT strategies (four or more will earn top credit) and explain
how they align to one or more of the business strategies, including the compliance requirements,
articulated in the Case Study. If these business strategies were not included in your Part 1 paper, you should add these strategies into Part 1 prior to submitting this assignment. When the
full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in Part 2. Provide at least one internal IT strategy and
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two business-enabling IT strategies and identify each as either and internal or business-enabling strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for
an explanation of internal and external (business-enabling) IT strategies.
Please complete the following table by copying/pasting it into your paper for this section:
IT Strategy Explanation of Alignment to Business Strategic
Objectives
Internal/Business- Enabling
2. IT Roadmap - The overall IT Roadmap shows the systems that are currently in development or are planned to start within the time frame shown. It is a summary of projects to support your proposed strategy. You should review the case study and identify the new systems that the stakeholders are requesting or that FWDC has decided to implement. Each of these systems should be entered into the table below under the appropriate functional area, such as marketing or finance. Then, the time frame for developing the system should be presented as a bar in the table. The table covers a six-quarter time frame shown, with each quarter having three months. Thus, the six-quarter time frame looks out a year and a half into the development and implementation of the strategy. Of course, the entire implementation may take longer, but six-quarters allows both short term and long term to be viewed at a glance. For purposes of this
assignment, only the projected timeframes to develop the projects are required. The table below
shows the five functional areas of an example company and two systems for each area. To develop your roadmap, use a table like the one below to create a timeline; you can copy the
table, insert the functional areas and systems that are discussed in the Case Study, and use ‘insert shape – rectangle’ to insert the bars showing the timeframes for development of each.
The functional areas and projects in development, and their timeframes should be extracted from the Case Study. Be sure to include an introductory paragraph to explain the table that will
follow.
Projects by Functional Area Qtr. 1 Qtr. 2 Qtr. 3 Qtr. 4 Qtr. 5 Qtr. 6 Sales Sales Force Automation
Online Quoting
Product Development Collaboration – Wikis, Blogs
Showcase Company Products
Marketing Customer Experience
Marketing Analytics
Finance Business Intelligence
Global Payroll
Technical Support
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Network Upgrade Data Center Move
3. Proposed Project: Next, you will propose a new IT project to support at least one of the strategies in section 1 above, and include it in the Table above. Use a different color font to
indicate this new project and insert it with the appropriate functional area in your table. In
Section 3, describe how your proposed project will supplement the current IT development projects in supporting the business of FWDC. In a future assignment, you will use this project to
develop an “IT Decision Paper”; therefore, you should look at that assignment to be sure the project you propose will be appropriate for that assignment as well. (You can propose a
specific vendor package though it is not necessary. However, if you are incorporating an integrated solution, you should discuss the various features of the package that
are appropriate for the study. Solutions such as backups, training of employees,
utilizing social media and involving Human Resources are not appropriate solutions for this assignment.) Refer to Case Study for ideas for a new project. This is a major part of the next assignment. Give this some thought.
4. Risk Management – List and explain at least three risks (four or more will earn top credit) that
Fran should be prepared to manage as she executes her plans. What risk management techniques can she use for each one to try to prevent and/or mitigate them (accept, reject,
transfer or mitigate)? Discuss specifics, related to the case study in your response. This is a good area to do some external research – see what you can find on the web about IT project
risks and risk management. (Review the document “IHS Risk Management Guide” found under Additional Resources and in the Week 3 readings.)
5. Business Continuity Planning– List and explain the steps Fran should take to develop a Business Continuity Plan for FWDC so she can be sure that the most important systems will remain
operational in the event of a catastrophe. Include who should be involved in its development. In addition, from the Case Study, identify what you consider the three most important systems
currently in use at FWDC along with justification of your choices. Explain the steps Fran can take
to ensure those systems continue to be available for FWDC in the event of a local catastrophe.
(Review course materials on the Business Continuity Plan.)
The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course
concepts from the course and addressed all parts of the assignment. The project you propose is not as
important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.
GRADING RUBRIC:
Criterion 90-100% Far Above
Standards
80-89% Above
Standards
70-79% Meets
Standards
60-69% Below
Standards
< 60% Well Below
Standards
Possible Points
IT Strategies
18-20 Points
Four or more IT
strategies (including at least
2 business enabling
strategies and 1 internal IT
16-17 Points
Three IT
strategies (including 2
business enabling
strategies and 1 internal IT
14-15 Points
Three IT
strategies (2 business enabling
strategies and 1 internal IT
strategy) are listed, stated and
12-13 Points
Fewer than 3
IT strategies (2 business
enabling strategies and
1 internal IT strategy) are
0-11 Points
Few or no IT
Strategies are included;
strategies do not relate to
the Case Study; and/or
20
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Criterion 90-100% Far Above
Standards
80-89% Above
Standards
70-79% Meets
Standards
60-69% Below
Standards
< 60% Well Below
Standards
Possible Points
strategy) are presented and
are clearly and appropriately
stated and tied to
the business strategies
articulated in the Case Study and
listed in Part 1;
demonstrates thorough
understanding of course concepts,
analysis and critical thinking.
strategy) are presented and
are clearly stated and
appropriately
tied to the business
strategies articulated in the
Case Study and
listed in Part 1; demonstrates
understanding of course concepts,
analysis and critical thinking.
aligned to the business
strategies articulated in the
Case Study. All
business strategies cited
are now included in Part 1. There is
a clear link
between the business
strategies in Part 1 and the IT
Strategies in Part 2.
presented; one or more are not
appropriately stated and tied
to business
strategies articulated in
the Case Study; and/or business
strategies are
not listed in Part 1.
are poorly written and do
not convey the information.
IT
Portfolio
18-20 Points
This section
includes an
effective and well-written
introductory paragraph that is
applicable to the Case Study and
the table that
follows. The IT Portfolio roadmap
table of systems in development
accurately
reflects the information
presented in the Case Study
(functional areas,
systems, and timelines); and
demonstrates thorough
understanding of course concepts,
analysis and
critical thinking. Table is very
professionally presented, uses a
logical and easily
understandable
16-17 Points
This section
includes an
appropriate introductory
paragraph that is applicable to
the Case Study and the table
that follows.
The IT Portfolio roadmap table
of systems in development
accurately
reflects the information
presented in the Case Study
(functional
areas, systems, and timelines);
and demonstrates
understanding of course concepts,
analysis and
critical thinking. Table is
professionally presented, uses
a logical
structure, and
14-15 Points
This section
includes an
introductory paragraph that
applies to the Case Study. The
IT Portfolio roadmap table
shows the
functional areas and projects in
development, and their timeframes
extracted from the
Case Study.
12-13 Points
This section is
somewhat
incomplete (lacking in
introduction or required table,
or table content is incomplete);
and/or is not
applicable to the Case Study.
0-11 Points
Little or no
information is
provided on the IT
Portfolio; table is missing;
and/or information
presented
does not apply to the Case
Study.
20
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Criterion 90-100% Far Above
Standards
80-89% Above
Standards
70-79% Meets
Standards
60-69% Below
Standards
< 60% Well Below
Standards
Possible Points
structure, and spelling is
correct.
spelling is correct.
Proposed Project
9-10 Points
The IT project proposed is
appropriate to
the Case Study, is aligned to a
functional area, supports at least
one strategy in Section 1 above,
and is included in
the table. The explanation of
how it supplements the
current IT
projects in development is
clear and convincing and is
clearly aligned to the business in
the Case Study;
demonstrates thorough
understanding of course concepts,
analysis and
critical thinking.
8 Points
The IT project proposed is
appropriate to
the Case Study, is aligned to a
functional area, supports at least
one strategy in Section 1 above,
and is included
in the table. The explanation
of how it supplements the
current IT
projects in development is
clear and is aligned to the
business in the Case Study;
demonstrates
understanding of course concepts,
analysis and critical thinking.
7 Points
A new IT project that supports at
least one of the
strategies in section 1 above,
has been included it in the
appropriate functional area in
the Table above,
using a different color font. The
explanation includes how the
proposed project
supplements the current IT
development projects in
supporting the business in the
Case Study.
6 Points
The IT project proposed is not
appropriate to
the Case Study; is not correctly
aligned to a functional area;
and/or is not listed in the
table. And/or
the explanation of how it
supplements the current IT
projects in
development is not clear, or is
missing.
0-5 Points
No Proposed Project is
included; or
proposed project is not
appropriate to the Case
Study and/or is not
explained.
10
Risk
Manage-
ment
14-15 Points
Four or more risks are listed
and fully explained, along
with techniques
to prevent and/or mitigate them;
risks and techniques
identified are appropriate for
the Case Study;
section is well written with
reference used to
12-13 Points
At least three risks are listed
and fully explained, along
with techniques to prevent
and/or mitigate
them; risks and techniques
identified are appropriate for
the Case Study;
demonstrates good
understanding of
10-11 Points
Three risks are listed and
explained, along with techniques to
prevent and/or mitigate them;
risks and
techniques are appropriate for
the Case Study.
9 Points
Fewer than three risks are
listed and/or explained;
lacking in some techniques to
prevent and/or
mitigate them; and/or risks
and techniques are not
appropriate for
the Case Study.
0-8 Points
Risk Management
section is not included; few
risks are listed or explained;
and/or risks/
techniques do not apply to
the Case Study.
15
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Criterion 90-100% Far Above
Standards
80-89% Above
Standards
70-79% Meets
Standards
60-69% Below
Standards
< 60% Well Below
Standards
Possible Points
support explanation;
demonstrates thorough
understanding of
course concepts, analysis and
critical thinking.
course concepts, analysis and
critical thinking.
Business Continuity
Planning
14-15 Points
Business Continuity
Planning (BCP)
section thoroughly covers
the steps needed to develop a BCP
and correctly identifies the
participants;
three systems important to the
Case Study are listed with
complete steps to
ensure their continued
availability; responses are
appropriate to
the Case Study; demonstrates
thorough understanding of
course concepts, analysis and
critical thinking.
12-13 Points
Business Continuity
Planning (BCP) section
completely
covers the steps needed to
develop a BCP and correctly
identifies the
participants; three systems
important to the Case Study are
listed with steps to ensure their
continued
availability; responses are
appropriate to the Case Study;
demonstrates
understanding of course concepts,
analysis and critical thinking.
10-11 Points
Business Continuity
Planning (BCP) section covers the
major steps
needed to develop a BCP and
identifies the participants; three
systems important
to the Case Study are listed with
steps to ensure their continued
availability; responses are
appropriate to the
Case Study.
9 Points
Business Continuity
Planning section is
incomplete
(lacking in major steps,
participants, identification of
3 important
systems and/or steps to ensure
their continued availability);
and/or is not applicable to
the Case Study.
0-8 Points
Business Continuity
Planning is not included, or
severely
lacking in completeness
and/or applicability to
the Case
Study.
15
External Research
9-10 Points
Two or more
sources other than the class
materials are incorporated, are
substantive and are used
effectively.
Sources used are relevant and
timely, contribute
8 Points
At least one
source other than the class
materials is incorporated and
used effectively. Source(s) are
relevant and
contribute to the analysis.
References are
7 Points
At least one
source other than the class materials
is used and properly
incorporated into the text.
Reference is cited
using APA style.
6 Points
A source other
than the class materials may
be used, but is not properly
incorporated, and/or is not
relevant or
timely; and/or APA style for
references and
0-5 Points
No external
research is incorporated
or reference listed is not
cited within text.
10
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Criterion 90-100% Far Above
Standards
80-89% Above
Standards
70-79% Meets
Standards
60-69% Below
Standards
< 60% Well Below
Standards
Possible Points
to the analysis and support
conclusions. References are
appropriately
incorporated and cited using APA
style.
appropriately incorporated and
cited using APA style.
citations is not followed.
Report Format
9-10 Points
ITSP includes Part 1 (updated/
corrected as needed) and Part
2, integrated into
a cohesive document; ITSP
is very well written and easy
to read; uses
correct sentence structure,
grammar and spelling;
presented in a professional
format.
8 Points
ITSP includes Part 1 (updated/
corrected as needed) and
Part 2. ITSP
reflects effective organization.
Few errors in sentence
structure,
grammar, and spelling;
presented in a professional
format.
7 Points
ITSP includes Part 1 (updated/
corrected as needed) and Part
2. ITSP has some
organization; may have some errors
in sentence structure,
grammar and
spelling.
6 Points
ITSP does not include Part 1;
Part 1 has not been updated
or corrected;
ITSP is not well organized;
and/or contains several
grammar
and/or spelling errors.
0-5 Points
ITSP is extremely
poorly written has many
grammar
and/or spelling errors, or does
not convey the information.
10
TOTAL Possible
Points
100
