Order 1246661: Business Research Methods

· Work-Life Conflict and/or Work-Life Balance - either an employee’s experience of this OR a manager’s experience of implementing policies or practices in an organisation to promote work-life balance.

· Working in the service sector – an employee’s experience of working with customers and ‘performing’ for customers and the stresses and rewards of this OR a manager’s experience of managing and motivating employees in the service sector so they are able to provide a good quality service for customers.

You may use the following book chapters to start your reading off, and it is available as an e-book in the library:

· Tyler, M and Hancock, P. (2013) ‘Emotion at Work’ in T. Redman, and A. Wilkinson (ed) A Contemporary Human Resource Management: Text and Cases, Pearson

· Kirton, G (2013) ‘Work Life Balance: National Regimes, Organisational Policies and Individual Choices’ in T. Redman, and A. Wilkinson (ed) A Contemporary Human Resource Management: Text and Cases, Pearson