Marketing Reflection of case
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Week 4, Day 1
Market Data Observations ''
Survey Question: 'How likely would you be to buy a frozen treat from our truck a couple of times per week?'
Location Not Likely Somewhat Likely Very Likely
Arts District 58% 24% 18%
Beach 7% 53% 40%
City Market 44% 44% 12%
Downtown 81% 17% 2%
Train Station 78% 18% 4%
University 39% 45% 16%
Source: Willingness to Buy survey, conducted on location with over 2,000 participants
WILLINGNESS SURVEY
Arts District
Beach
City Market
Downtown
Train Station
University
0% 20% 40% 60% 80% 100%
FROZEN INDUSTRY REPORT (2017)
Snapshot
1% Annualized Growth expected over the next 5 years
$12B Frozen Treat Industry
$3.2B from Foodservice Locations
Ice Cream Frozen Yogurt Other
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Ice Cream Frozen Yogurt Other
Industry 59% 22% 19%
Foodservice 45% 32% 23%
Trends
1. Health Consciousness: Increased health consciousness is shifting taste preferences towards
frozen yogurt, smoothies, and others perceived to be less unhealthy.
2. Fragmented Market: The increasing number and variety of frozen snack options is fragmenting the
market.
3. Popularity of Local: The increased popularity of local and hand-crafted products is giving greater
power to local, independent ventures (at the expense of major chains).
This is the first year Boomtown has issued food truck licenses, and you have one of only five offered!
The other four licenses have been awarded to trucks serving savory foods (falafel, tacos, burgers, and
Indian dosas).
There are only a handful of frozen treat establishments, and they are spread out around the city:
Downtown: 1 smoothie store, 1 frozen yogurt store
City Market: 1 ice cream store, 1 smoothie stand
Train Station: 1 frozen yogurt store
Arts District: 1 frozen yogurt store, 1 ice cream stand
University: none
Beach: 1 frozen yogurt stand, 1 ice cream store
LOCAL COMPETITION (CURRENT YEAR)
FOOT TRAFFIC BY SUBWAY STOP (2015)
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Ranked Station Entries (Typical Weekday FY2015)
Station Rank Travelers Subway Line(s)
Train Station 1 19,432 Yellow, Green
Downtown 2 14,170 Blue, Yellow
University 3 9,247 Blue
City Market 4 8,582 Yellow
Arts District 5 7,091 Yellow
Beach 6 3,120 Blue
Source: Boomtown Department of Transportation (DOT), Automated Fare Collection (AFC) FY2015
Arts District
Beach
City Market
Downtown
Train Station
University
0 4k 8k 12k 16k 20k
Food Service Sales by Age Group (in thousands)
Product Children Young Adults Adults Seniors
Ice Cream 470 362 278 346
Frozen Yogurt 194 387 306 154
Smoothies 135 221 243 132
Trends by Demographic
Children: Ice cream is still the overwhelming preference, but frozen yogurt is growing in popularity.
FROZEN TREAT SALES BY DEMOGRAPHIC (2016)
Ch il dr en
Yo un g Ad ul ts
Ad ul ts
Se ni or s
0
100
200
300
400
500
Ice Cream Frozen Yogurt Smoothies
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Young Adults: Frozen yogurt and smoothies have caught up to ice cream in popularity in this bracket
and are expected to stay neck and neck in the coming years.
Adults: Health consciousness in this group will continue to push frozen yogurt and smoothies ahead of
ice cream.
Seniors: Ice cream is expected to continue to be the overwhelming favorite among this group.
Source: Market Research Database ABC, Frozen Treat Industry 2016
Demographic Mix per Location
Beach: Mostly young families with children, and students
Arts District: Children, young couples, and older couples
Train Station: Working commuters
University: Students
Downtown: Working professionals
City Market: Young couples and older couples
DEMOGRAPHICS BY LOCATION (2016)
SALES BY LOCATION (JULY 2016)
Arts District
Beach
City Market
Downtown
Train Station
University
0 30 60 90 120 150
Avg. Daily Orders
2016 Harvard Business School Publishing (//hbsp.harvard.edu/simcopyright/) | Credits
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