Case Study 3
shawezdk8
FishbonediagramCorrectiveActionPlan2.docx
Causes
Purpose
People
Process
Effect
no navigation aids no training
Problem
Performance
Resources & Environment
Policies & Practices
Purpose
· Mission
· Vision
· Strategic goals
· Values
· Culture
People
· Trained
· Requisite knowledge, skills, abilities, experience
· Organizational structures/team
Process
· Work design
· Instructional/job aids
· Job descriptions
· Work procedures
· schedule
Performance
· Measurements
· Standards
· Behaviors
Policies & Practices
· Compliance guidelines
· Employment laws
· Company policies
Resources & Environment
· Budget
· Equipment
· Materials
· Time
· Working conditions
· Work space
·
Corrective Action Plan
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Causal Factor |
Issue to fix |
What to fix |
Urgency (1= High; 2= medium; 3= low) |
How to fix |
Who will do the fix |
When will it be fixed |
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Purpose |
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People |
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Process |
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Performance |
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Policies, Practices, Procedures |
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Resources & Environment |
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