Hello class members,
I want to talk about the purpose of a memo. First, from my personal experience with memos, I can say that a memo is majorly used to communicate procedures, policies and other official businesses within an organization. It is usually written for one-to-all perspective such as a mass communication. It is a medium of broadcasting message from one person to an audience. Teams or departments in an organization can also use it to update members on activities of the projects they undertaking, or to inform them of a specific action, or event. From this, it is evident that the major purpose of a memo is to inform but it can also serve as a call-to-action channel.