Self Reflection Report Final

Running Head: PROFESSIONALISM IN THE WORKPLACE 1

PROFESSIONALISM IN THE WORKPLACE 5

Professionalism in the Workplace

Student’s Name

Institution Affiliation

Date

Having gone through the course, I have learned and discovered various concepts which are very meaningful including business etiquette, business ethics, teamwork in the workplace, ways of holding effective meetings, and various aspects of communication in the workplace. I am looking forward to integrating these concepts into my profession, academic, and even personal communication in different ways. First, the major goal of business etiquette is to establish strong relationships in any field that one is performing their duties by fostering improved communication. I learned various basics of business etiquette which I should uphold in my profession including arriving on time in my workplace, dressing properly at work, speaking kindly of other people, evading gossiping and eavesdropping, showing interest in other people, watching my body language, minding my mouth and avoiding interrupting others.

Despite appropriateness in dressing varying in different environments and fields, there are some things that remain constant such as wearing clean and presses clothing and comparatively polished and closed-toe shoes. Eavesdropping ad gossiping is considered to be childish behavior that does not have any place in the workplace hence whenever one hears a rumor about somebody in the workplace, it is not right to pass it on. Business etiquette presents several benefits to a company such as enhancement of the company's image, improved work relations, business growth, and creating a rapport (Cristina, Karam, & Andreea, 2017). Most consumers judge the management and workers of a company based on how they carry themselves in social and professional circumstances. Observing proper etiquette portrays one to be at ease while in the boardroom and even when they meet people one on one.

I also learned the significance of teamwork in the workplace and how it can be maintained to present positive effects on the company. Leaders have the responsibility of pushing teams towards improved performance since an effective team usually outperforms a disconnected collective team in which they work individually. There are certain tips that can be used to create an effective team such as comprehending what a great team is, building strong leadership, creating a connection between the members of the team, developing a connection with every member of the team, inviting contributions and collaborations, and investing in team building. A great team usually consists of certain elements which must be present all the time and they include individual development within the team, cooperation, flawless communication, clear roles, and clear objectives (Anderjczuk, et al., 2018). Whenever one wants to build an effective team, they must first learn how to be an effective leader because only effective leaders can influence the members even when they are not around. Some of those methods of establishing effective leadership consist of being honest and friendly to an acceptable extent, communicating clear goals, delegating tasks and responsibilities, and having a big picture vision.

Additionally, through the course study, I learned various strategies which I can use to solve conflicts in the workplace. Conflicts are usually inevitable in the workplace and whenever they occur it necessary to try and resolve them and also come up with ways to ensure that they do not occur again. Among the several strategies which can be used to resolve conflicts in the workplace include identifying the source of the conflict, finding a safe and private place to talk, listening actively and allowing everyone to have their say, investigating the situation, determining ways to attain the common goal and assessing the way things are occurring and decide the preventative strategies for the future (Perminiene, Kern, & Perminas, 2016). The first step in solving conflicts is determining the source of that conflict because it will help to understand how the issues arose. After listening to the concerns and issues of both parties it is necessary to investigate the situation and then finally agree on the effective solution and identify the responsibilities every party has in the resolution.

Reference

Andrejczuk, E., Berger, R., Rodriguez-Aguilar, J. A., Sierra, C., & Marín-Puchades, V. (2018). The composition and formation of effective teams: computer science meets organizational psychology. The Knowledge Engineering Review, 33.

Cristina, N., Karam, A., & Andreea, H. (2017). Using Business Etiquette Nowadays. Qualitative Research on Business Phoning, Emailing and Meetings. Ovidius University Annals, Economic Sciences Series, 17(2), 444-448.

Perminiene, M., Kern, R. M., & Perminas, A. (2016). Lifestyle, Conflict-Solving Styles, and Exposure to Workplace Bullying. Swiss Journal of Psychology.