business executive report with 4 slide power point

Baldrige Excellent Builder focuses more on its framework and its performance excellence criteria. It has been the best performance and leadership practice for more than thirty years and so many organizations have benefited form it. Most organizations globally use Baldrige framework to improve as well as attain sustainable results. The best organizations which have used the Baldrige framework have also shared the best practices with many other organizations. This has helped improve their operations as well as results and this has contributed a lot in growing the economy both in the united states and globally as well.

A focus in improvement is the first thing that is considered in the Baldrige practices. The most important part about using the Baldrige framework is being able to understand how well an organization will be able to achieve its goals and objectives (Vinyard, J. (2019). These are in terms of the effectiveness and consistency of the processes, the ability of the organization’s approaches to address the organization’s needs, how good the results are as well as the ability of the organization to learn, innovate and improve. These are some of the questions that an organization needs to ask to evaluate so that it can be able to recognize its opportunities for improvement.

There is a certain way in which organizations can use the Baldrige Excellence Builder. First is by answering the organizational profile questions. It is important for an organization to define the most important and relevant things that an organization needs to achieve its mission and improve its performance. Instead of defining the operation, goals and missions of the organization, Baldrige practices emphasize on the organizations asking questions on how these factors can be achieved. Secondly, an organization is expected to answer the question in categories presented in the Baldrige framework. The answers to these questions are an evaluation against the most essential features of the organizational excellence. After answering these questions, the organization can now asses its answers in terms of process and results as well as prioritizing actions.

Leadership is a very sensitive aspect in an organization. The success or failure of organization will depend on the leadership that the organization has. Therefore, a strong leadership and management is needed to lead an organization in achieving its goals and objectives. The Baldrige framework in regards to leadership first asks how senior leaders lead an organization (Vinyard, J. (2019). This is a very essential part in an organization since it determines how well the workers perform hence determining their output. Another important question is how the senior leaders set their organization’s VISIONS and VALUES. The visions and values of the organization are an essential part in determining the performance since employees work towards these goals.

There also other important aspects of leadership emphasised in the Baldrige framework. These include the personal commitment and the ethics of the senior leaders within an organization. The commitment and ethics of leaders motivates their subordinates in working hard as well as upholding their professional ethical standards. Another aspect emphasised on leadership in the Baldrige framework is communication. Communication is key in any organization for efficient flow of operations. Also, how senior leaders engage with their partners, workforce and their customers are very important in determining their relationship. Another tow important aspect emphasised in the Baldrige practices is the environment that leaders create for success as well as the future of the organization and their actions in achieving the organization’s mission.

Leadership is not only for the benefit of the organization but also for the society as well. Therefore, leaders need to ask themselves how does their governance contribute to the society? The future and success of any organization depends on the society surrounding it. The legal political factors and current issues in the society affect a lot the way an organization can operate as well as its performance. The way that an organization upholds ethical standards also contributes a lot in its interaction and relationship with the society. The communities surrounding any organization have their own beliefs, perspectives and moral standards. How the organization contributes to the well being of the communities therefore matters a lot.

Strategy is another key factor that determines the improvement in performance of any organization. Strategy is what enables any organization to focus on its goals and objectives. The most important aspect in strategy is how an organization develops it. (Vinyard, J. (2019) How the conduction of strategy planning is done plays a very important role in the future of an organization. A poor strategy planning is the beginning of failure of the entire organization. Baldrige practices emphasize on relevant collection and analysis of data which will be used in the strategic planning process. Another important factor emphasised in the Baldrige practices is the key processes in the strategy which are expected to be accomplished by the workforce. The strategies are nothing without the workforce because the workforce team is the one that [performs the daily operations of the organization.

Another important aspect in any organization is strategy implementation. The most important question asked in the Baldrige practices is how does an organization implement its strategy? This is a very sensitive part in the performance, success and future of the organisation. The long term and short-term strategies both matter a lot in the success of any organization. This is therefore determined by how tasks are divided within the task force and how efficient and effective the operations are carried out by the employees of different departments.

Another important aspect emphasised in the Baldrige is the customers. The customers form the basis of every business. The bottom end of any organization will always be its customers because they are the reason the organization exists. How the attendants listen to their customers and their needs is very important (Vinyard, J. (2019). The customer is always right and every business should always operate with the goals of serving their customers well as well as satisfying their needs. It is also important for any business to determine the different groups and segments of their customers and their preferences so that they can be able determine the products to offer them.

The engagement and the relationship with the customers is a very important aspect n the performance and success of an organization (Vinyard, J. (2019). This is because it helps in maintaining their loyalty as well as attracting more customers. Any complaints and feedback of the customer is important since it enables the business to correct their faults as well as provide for their needs. This is determined by how well a business can determine its customer complaint.

In conclusion, the Baldrige excellence builder practices are very important in the improvement of performance of any business. It helps the business evaluate its strengths and opportunities. It is also important in guiding organizations through leadership, strategies as well as how they sac handle, manage and maintain their customers.

WEEK 5

Workforce

1. I assess my workforce capability and capacity needs by setting goals and trying to achieve them on time. Besides I ensure that the criteria are specific and clear hence work towards the objectives of the workforce.

2. I recruit members after understanding their strengths during an interview. After the interview, I train them on the work force and hire the best members who are devoted and have visions for the workforce.

3. I prepare my workforce for changing capability and capacity needs by performing a staffing assessment. It helps since I am capable of recognizing the different talents that my staffs have. The talents can be used in making the workforce effective. Also, I develop a work-force plan that is essential in changing the capability and capacity needs.

4. I organize and manage my workforce by first understanding the capabilities of my team. The capabilities are important since I can give them different tasks according to their capabilities. I also manage my workforce by having effective communication with my team where they learn on what I need to be done in the work.

5. I ensure workplace health, security, and accessibilities are effective by creating policies concerning them. Besides, having The Human resource department is important in the workforce since it deals with such issues making the workforce effective. It gives employees morale in working.

6. Workforce is supported through service, benefit, and policies by adopting strict measures or layouts that govern the respected areas. The layouts make is effective for the service, policies, and benefits effective since they have rules concerning them.

Workforce Engagement

1. Key drivers of workforce engagement are determined by checking or assessing the fairness of employees during engagements. Also, leadership structure is a determinant of workforce engagement. Checking on the type of leadership in work makes one know the workforce engagement.

2. I asses workforce engagement by performing drivers analysis. It helps in making me understand the effectiveness of the drivers in engagements. Also, I do asses’ workforce engagement by identifying what is important to employees and determining the outcomes of tasks or strategies that I incorporate in the workforce.

3. I foster an organization culture that is characterized by open communication, high performance, and an engaged workforce through training them on the importance of engagements in workforce. Also, I do train on communication and support the company’s moves in improvements in performance.

4. My workforce performance management system support high performance through training the employees on new technologies that yield better results. Besides, the management systems offers better communication with the employees and thus we create solutions where there are challenges.

5. The system helps in nurturing the talents that our employees have. It makes us realize the potential w our employees have. Also, we do train our employees in different skills making them gain more skills that are productive in the organization.

6. I evaluate the effectiveness and efficiency by assessing the development systems in the organization. Besides, I create a lay out that helps in making the learning and development systems effective.

7. I manage career development for my workforce and my future leaders by giving them time to practice in their leadership skills in the work place. Besides, I train them on how to lead in the company and acquire the skills that will help them become better leaders in future.

Operations

1. Key products and work place process requirements are determined by designing and developing reviews established at different stages of verification. I often met inputs requirements to identify potential risks that might be established in the system.

2. My organization key work processes include Information technology, procurement, customer-service and information security.

3. I design my products and work processes to meet requirements through product discovery. IN it, I have to learn on the importance and the purpose of the product. Also, I use Kick-off workshop technique where I use assumption matrix to verify the product and hence impact on the workforce.

4. My day-to-day operations of work processes ensure that they meet key process requirements by focusing in engagements hence understanding the processes in operations.

5. I determine my key support process by assessing my leadership team. Through assessing them, I learn on the weaknesses of failures to support.

6. I improve my work processes and support processes to improve products by focusing on product effectively and quality. Besides, the products long term outcomes make me improve my skills in work process.

7. I mange my supply networks by having a team that focus on supply. They are proficient and through their skills, I am capable of handling the supply networks. Also, I am good at communication and thus have good connections with my networks.

8. I pursue my opportunities for innovation by trying to be creative. It makes me research more about the innovation and become knowledgeable in making projects a success.

Operational Effectiveness

1. I mange cost, efficiency, and effectiveness of my operations through having strategic plans during the operations. I plan on resources, efficiency and other operations that I intend to do.

2. I ensure that my devices have firewalls so as to protect them from malicious or navigation of unwanted persons on my systems. Besides, I have IT experts who handle my systems.

3. I provide safe operating environment by allowing having discussions with my employees. Besides, I offer them room to challenge themselves and be creative. I also give my employees better rewards when they have issues. Lastly, I make sure that I give them peace so as to work effectively.

4. I ensure that there are necessary forts aid kits in the organization if disasters and emergencies happen. I also have medical covers that will assist them when sick. In my company there are emergencies doors that employees might use when an emergency or disasters occurs.

References

National Institute of Standards and Technology. (2015). Baldrige Excellence Builder: Key questions for improving your organization's performance.

Vinyard, J. (2019). Baldrige in plain English, 2019-2020: Understanding performance excellence. Quality Press.

vinyard, J. (2019). Baldrige for leaders: A leader's guide to performance excellence 2019-2020. Quality Press.