Business Management - Succession Planning

Running head: JOB ANNOUNCEMENT & EXPLANATORY REPORT 1

Job Announcement & Explanatory Report

Tasheion Christieholloway, Kyami Clarke, Destinee Frankenberry, & Christina Fricke

University of Maryland Global Campus

BMGT 365 7981 Organizational Leadership

Fall 2019

Dr. Ronald Iden

JOB ANNOUNCEMENT & EXPLANATORY REPORT 2

Job Announcement & Explanatory Report

Job Announcement

Warehouse Operations Team Leader Job Summary

Biotech Health and Life Products (Biotech) is a leading competitor in the bio-

nutraceutical marketplace, currently holding a 20% market share and preparing for massive

growth as big pharmaceutical companies like Glaxo, Merke, and Dupont begin their shifts to

Biotechs natural supplements. Biotechs core values call for customer centricity, innovation,

knowledge, and sustainability, and we envision being a vital proponent of a healthy lifestyle for

all. It is paramount that these values and visions extended to all employees, as well as customers.

Biotech promotes and encourages a relationship and transformational style of leadership and

therefore defines a leader as an active, driven individual who motivates, empowers, and inspires

a team through ethical engagement and open communication to achieve goals together. As

Biotech enters a new age of evolution and expansion, we seek leaders that are honest, growth-

minded and innovative to assist Biotech with aligning the workforce with its purpose, values,

passion, and beliefs. After 97 years in business, Biotech is known for competitive compensation,

robust benefits packages, and career growth opportunities.

We are currently looking to fill two Warehouse Operations Team Leader positions, one

located in Miami, Florida, and one located in Dallas, Texas. In addition to handling the daily

operations of the warehouse, to include freight, shipping and receiving, returns, and transfers,

Biotech is seeking a fearless and adaptable manager that can lead through empowerment and

inclusion to build and develop cross-functional warehouse teams. Through innovative

communication and connection techniques, the warehouse team will strive for continual

achievement and exceed expectations. A strong applicant will inspire high accuracy within the

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department, lead and develop the warehouse team, and provide compassionate and attentive

customer service to our clients. If you have expertise in the distribution, shipping and logistics

industry, and want to be part of a team that fosters global sensitivity, ethical action, and modern

leadership, we invite you to apply today.

Warehouse Operations Team Leader Responsibilities and Duties

Biotech Warehouse Operations Team Leaders are responsible for management of

inventory and providing warehouse-wide supervision. Awareness and enforcement of safe

warehouse conditions and cleanliness of work environment and tools are required. A strong

candidate is able to perform general machinery maintenance. A successful team leader will

streamline warehouse processes through creative and team-oriented approaches. To foster brand

passion, the team leader will be willing and motivated to do things like develop the skills of all

team members and establish proactive projects that benefit Biotech and the community. Duties

will also include the prompt management of customer service requests and mitigation of

customer service issues in a quick and professional manner.

Warehouse Operations Team Leader Qualifications and Skills

Biotech Warehouse Operations Team Leaders are required to possess a High School

Diploma or GED equivalent. Two plus years’ experience in a warehouse supervisory role is

needed and candidates will need to be able to prove knowledge of warehouse policies,

procedures, regulations, and laws. Competitive candidates should have a wide range of

developed skills to include strong problem-solving abilities, robust and varying communication

skills, and the ability to work with all levels of staff.

JOB ANNOUNCEMENT & EXPLANATORY REPORT 4

Application Process

Biotech Health and Life Products is an equal opportunity/affirmative action employer

committed to a diverse and inclusive workplace. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry,

marital status, age, sexual orientation, gender identity, national origin, disability status, protected

veteran status or any other basis prohibited by law. All qualified and interested individuals

should reply to this listing by email. Please place “(Your Name)-Warehouse Operations Team

Leader-(Location you are applying for)” in the subject line. Include your cover letter, resume,

and all references in the email. Once received, Biotech’s Human Resources Department will

reply with the next step in the application process. Please note, Biotech is an illegal drug-free

workplace. All applicants will be subject to drug testing.

JOB ANNOUNCEMENT & EXPLANATORY REPORT 5

Explanatory Report

Biotech Health and Life Products are in search of a full-time Warehouse Operations

Manager for their Miami and Dallas locations. The new job announcement provides details as to

what roles and responsibilities are required for the position. The most considerable role and

responsibility of this position is one of leadership. The person hired must exemplify certain

leadership qualities, which are highlighted in this report.

Reason for the selected language in new job announcement

Biotech has a long history of delivering quality products to all its customers since Wilford

Barney established it (“Biotech Health,” n.d., p. 1). The consensus of Biotech and Biotech

employees is that there is a lack of communication, connection, and clear vision. Biotech is well

enough established that the leadership direction needs a change. The enclosed job announcement

highlights the necessary leadership attributes and competencies that Biotech requires. The

positive language used in Biotech’s new job announcement will develop inspiration, motivation,

passion, and empowerment to assist with the need for innovative employees that will provide

creative competitive advantage concepts (“Biotech Health,” n.d., p. 1). The company requires

leaders who are focused on cultivating a positive company climate and an engaged workforce

(MALOŞ, 2012, p. 6).

How and why new job announcement reflects leadership themes from week 1 & 2

Canwell and Stockton address human capital trends that apply to Biotech's vision for the

future. One such trend is adaptability, flexibility, and the ability to build cross-functional teams

(Canwell, Stockton, Dongrie, & Neveras, 2014, para. 6). An effective leader must able to able

plan for uncertainties and create contingency plans to enhance customer relationships (Canwell

et al., 2014, para. 29). When dealing with warehouse operations, success can be attributed to

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process efficiencies and accountability. As stated by Aldrin and Gayatri (2014), leadership is

based on influence and organizational direction rather than relying solely on hierarchy and titles.

A title is no longer a pivotal attribute like it was when Biotech was first established.

The leader of today can direct their workforce through clarity, ethics, and values (Aldrin

& Gayatri, 2014, p. 1). The warehouse operations manager should possess these attributes to

effectively communicate the Biotech vision and motivate their team to be engaged in every step

of the process. The best way to address who to hire is figuring what type of person should be

employed. Biotech must move away from transactional leadership types to transformational

leadership. Transformational leadership focuses on teams, inclusion, and inspiration (MALOŞ,

2012, p. 6). To be an effective transformational leader, a person must possess interpersonal

skills, industry knowledge, effective communication skills, and emotional intelligence (Canwell

et al., 2014, para. 6).

Furthermore, competencies globally are necessary since Biotech has international

locations and will continue to grow. Companies with divisions in other countries need to be

approaching those divisions differently. An effective leader can work with other countries,

diplomatically. A person must understand different cultures, enact a level of sensitivity, and

adjust accordingly (Ledford & Lockwood, 2008, para. 4). A leader able to interact effectively in

a diverse workforce and on a global scale will assist Biotech’s long-term sustainability.

Lastly, Biotech requires an optimistic leader, with a sense of integrity, and is a fearless

visionary (Kaufman, 2014, para. 6). This person will be able to take the Biotech of today and

envision a path for the business’s future by striving for continual achievement beyond normal

expectations (Kaufman, 2014, para. 5). A leader must be equipped to handle complex warehouse

processes and streamline them through creative, collaborative, and innovative approaches. In an

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effort to keep up with competitors already exploiting these leadership attributes, it is time for

Biotech and the HR team to employ competent managers that are great leaders.

In conclusion, the person Biotech hires for the Warehouse Operations Manager position

must possess transformational leadership qualities, value-added industry technical skills, and the

ability to adapt. The new leader must also express interest in proactive sustainability projects that

will benefit the company and the community (Kirkpatrick & Locke, 1991, p. 5). A leader is not

simply an individual that manages people but motivates and inspires. A great leader is confident,

charismatic, energetic, and honest (Kirkpatrick & Locke, 1991, p. 1). All these characteristics are

common threads among leaders of today and the future.

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References

Aldrin, A., & Gayatri, R. (2014). Leadership Not A Title Nor A Position [PDF File].

International Journal of Current Research and Academic Review, 2(8), 356-366. Retrived

from http://www.ijcrar.com/vol-2-8/Anitha%20Aldrin%20and%20R.Gayatri.pdf

Biotech Health and Life Products Company Profile. (n.d). Retrieved from

https://learn.umuc.edu/d2l/le/content/420546/viewContent/16670969/View

Canwell, A., Stockton, H., Dongrie, V., & Neveras, N. (2014). Leaders at all levels. Retrieved

from https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2014/hc-

trends-2014-leaders-at-all-levels.html

Kaufman, M. (2014). 10 traits of great business leaders. Retrieved from

https://www.forbes.com/sites/michakaufman/2014/09/05/10-traits-of-great-business-

leaders/#14d2cb102dc7

Kirkpatrick, S. A., & Locke, E. A. (1991). Leadership: Do traits matter [PDF File]? Retrieved

from https://learn.umuc.edu/content/enforced/426295-001034-01-2198-US1-

4020/Leadership%20-%20Do%20traits%20matter.pdf?&d2lSessionVal=

fy94HtV8pZHf1p3R1Nlt8PJi4

Ledford, C., & Lockwood, N. (2008). Leadership competencies. Retrieved from

https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/leadership-

and-navigation/pages/leadershipcompetencies.aspx

MALOŞ, R. (2012). The Most Important Leadership Theories [PDF File]. Annals of Eftimie

Murgu University Resita, Fascicle II, Economic Studies, 413-420. Retrieved from

https://learn.umuc.edu/content/enforced/347722-001034-01-2192-OL1-

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6381/The%20Most%20Important%20Leadership%20Theories.pdf?_&d2lSessionVal=fy9

4HtV8pZHf1p3R1Nlt8PJi4