Organizational Economics Case Study
Final Case Study Outline: Intuit Inc. - TurboTax
· Title Page
· Focused on TurboTax by Intuit Inc.
· Name
· Correspondence and background
· Abstract
· Brief summary of the key sections
· Introduction
· Brief overview of TurboTax – market capitalization, use case, etc.
· History – origination, market gain, and background
· Market position – market share, stock value, and YoY performance
· Service levels – customer base and corresponding services offered
· Other products – complimentary products from Intuit
· IRS – relation with TurboTax and role of a regulatory body
· Demand Analysis Concepts:
· Target marketing – breaking down of its market segments and geographic segmentation
· Plastic elasticity of demand – reviewing change in price and its effects on the consumer base over the years
· Pricing Analysis
· Different editions and versions – multiple flavors of the product
· Competition
· H&R Block
· Credit Karma
· Competition based pricing – pricing strategy based on competitors pricing and irrespective of build cost or consumer demand
· Penetration pricing – how is it able to win customers and market share initially
· Premium pricing – what are some of their premium products and how are they priced
· “What they got wrong” Analysis
· Keeping up with changing tax laws
· Low price competitors eating up its customer base
· Conclusion
· Summary of course related concepts and their relevance with TurboTax
· References
· References cited throughout the paper (currently in progress as I am still gathering materials to prepare the final paper)