CUSTOMERS, MARKETS AND TECHNOLOGY MODS 1-8

MODULE 7

COURSE: CIS605: CUSTOMERS, MARKETS, AND TECHNOLOGY

MODULE: 6

SPAWN: 10-27-20 TO 12-21-20 (117W8)

DUE DATE: 12/07/20

INSTRUCTOR:

STUDENT:

RUBRIC GRADE: (You may have to zoom in to read the fine prints)

SUMMARY FEEDBACK: FAILED GRADE

Thank you for the submission. The above rubric represents the numerical grade you have received.

Please number the problems to match the assignment. This appears to be a general run-on paper. Specific solutions to each assignment problems are not very clear. The paper is all textual and on the terse side.

A number of items in obtaining technology during the implementation phase could be explored with greater technical depth. The problem domains have not been full examined. Implementation steps and life cyles may be helpful to ensure success of the resulting system.

Researching visualizations (i.e. charts, graphs, tables, diagrams, images, etc.) would be useful additions in supporting the logic. Certain answers are also very brief.

ADDITIONAL:

MODULE 6: OBTAINING TECHNOLOGY: IMPLEMENTATION (CHAPTER 7)

The problems for this week are:

1. Use your favorite search engine on the Internet and look for postings of technology-driven mergers and acquisitions. What are the reasons given for the mergers and acquisitions? What is described as coming from each of the organizations? Are there sound reasons given for the merger and acquisition that are likely to lead to success? What might be missing?

2. Not all mergers and acquisitions are successful. Find an example of a merger or acquisition where technology contributed to its failure to produce desired outcomes. What reasons were given for the failure? What actions might have helped ensure success? Hint: Many mergers and acquisitions fail because needed information is not processed. Integrating information systems and accounting systems is often difficult.

3. Find an article or website that provides guidelines for integrating and blending people and/or systems in an alliance where technology is a motivating factor. What do you think of the advice given?

4. What advice would you give a manager who was chosen to lead a technology-based joint venture project between two organizations of relatively the same size? Remember, in joint ventures, two or more firms combine equity and form a new third entity. Joint ventures commonly have very detailed agreements covering what each party is to provide and expect and how they are to operate within the joint venture. What do you believe are the key integration issues that must be addressed? What would be easier in the joint venture than in a merger? What would be more difficult? Why?

Strategy for success:

For problems #1 and #2, it is important that you can find interesting examples of mergers and acquisitions driven by technology. For problem #3, it is important to find a good article or website that reflects good advice in technology blending. For problem #4, you will need to offer advice on joint venture. You are to compare joint ventures with a merger.

Please be as technically involved as possible. Be specific about the actual systems suggested, algorithms intended, management paradigms used, and so on. Please make sure that there are analyses of performance (i.e. metrics, ROI, KPI, etc.), which may including financial outcome. The submission should not be textual, general descriptions. CIS knowledge and implementation should be comprehensive and methodical. Visuals are always helpful.

SUBMISSION FORMAT REMINDER: (Please ignore if your naming convention already conforms)

Please name your file in this format:

FIRSTINITIAL.LASTNAME-COURSENUMBER-MODULENUMBER

Example: J.Smith-540-1.docx

Better example: J.Smith-CIS675-1.docx

This will ensure accuracy during download.

The preferred file format is Microsoft Word *.docx

The preferred presentation format is PowerPoint *.pptx

The preferred video format is *.mp4

If multiple submissions are made to the same assignment, only the last and newest submission will be graded at the time of download.

Your effort is greatly appreciated.

Best regards,

Dr. Shiaw

CUSTOMERS, MARKETS AND TECHNOLOGY

Week 6

HYS8

December 1, 2020

In the business world, the issue for every other company is the increase inefficiency. This means that the organization aims to provide services without wasting a lot of time, yet the service provided is of high quality. This can only be made possible by the adoption of technology. In the business sector, technology was mainly adopted to increase the consumer's production and delivery of services. By using technology, it is possible to produce and deliver products and services within a short period. In the year 2009, the company Dell, which deals with computers' production, struck a major deal to acquire technology services from Perot systems.

The dell company was dealing so much with hardware, and it became essential for them to to diversify. Dell found out that the best way to diversify would be through the acquisition of technology. Dell will be gaining diversification in the market by providing IT services that it did not there before. This is a very good chance for the company to gain a competitive advantage in the market. On the other hand, the Perot Company will have the opportunity to increase its customer base by working with Dell, which is a well-known company. The merger given are sound enough since each of the companies has a mutual benefit from the acquisition (O’Regan, 2015).

Not all mergers and acquisitions are meant to be successful; some of them will fail terribly. The main reason as to why this happens is a lack of consideration for long term details. Most organizations will only look at the sort of time achievements. One example of a merger that failed was Sprint and Nextel. In 2005, sprints decided to buy a majority stake in Nextel to boost their user base and even revenues. The main idea was to create a wireless powerhouse. However, this was not the case, and the merger failed terribly. This is because they thought that they would be able to merge their customers. Soon after the merger, Nextel started losing some of their executive employees, another reason that contributed to the merger's failure. If the company had gone into details and looked at every possible problem that they might meet, the acquisition might have been successful. All information needs to be processed keenly for any acquisition to be successful (Harman, 2008).

Forbes has published an article on how people can be blended in a merger and acquisition. They talk of advice, such as creating team building activities and eliminating communication barriers. This is great advice since the main reason why mergers are not successful is that there is a lack of enough information. If employees do not communicate with one another, then the employees cannot be on good terms.

The only advice to give to a manager who has decided to lead a company in a joint merger is to carefully evaluate if the company they are creating a joint venture with is the right one. For example, a company should not create a merger with a company that has a bad relationship with its consumers. If the company gets the right company, then the joint venture will be successful. It is essential to look at the terms of the agreement in the venture. From this, the organization will determine if they will get whatever they aimed at getting or they will not. One thing that is better in a joint venture is that the two organizations will share their resources. This will help increase the pool of resources and allow the new venture to thrive in the market. Control in the joint venture may prove to be more difficult in joint ventures than in mergers. This is because none of the companies will be willing to give up power for the other to take full control.

References

Harman, G., & Harman, K. (2008). Strategic mergers of strong institutions to enhance competitive advantage. Higher Education Policy, 21(1), 99-121.

Martin, G. C., Guy, J. J., & Babb, G. (2020). U.S. Patent No. 10,855,715. Washington, DC: U.S. Patent and Trademark Office.

Nahavandi, A., & Malekzadeh, A. R. (1988). Acculturation in mergers and acquisitions. Academy of management review, 13(1), 79-90.

O’Regan, G. (2015). Dell, Inc. In Pillars of Computing (pp. 65-68). Springer, Cham.