rough draft feasibility report

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Feasibilityreportsample.pdf

Feasibility of Implementing Mobile GIS at the Flagstaff Fire Department

Prepared for the Flagstaff Fire Department

Joe Doe [email protected]

555 Kiowa, Anywhere, CO 80033

College of Applied Human Sciences Colorado State University

II

Table of Contents

Executive Summary ........................................................................................................................................... III

Introduction ............................................................................................................................................................ 1

Background ..................................................................................................................................................... 1

What is a mobile GIS? ................................................................................................................................... 1

Why mobile GIS? ............................................................................................................................................ 1

Mobile GIS in the Fire Service ................................................................................................................... 2

Research Methods and Evaluation Criteria ................................................................................................. 3

Results ....................................................................................................................................................................... 5

Resources Needed ......................................................................................................................................... 5

Costs ................................................................................................................................................................... 6

Evaluation of General Criteria .................................................................................................................. 7

Evaluation of Departmental Needs Criteria .......................................................................................... 8

Conclusions and Recommendations .............................................................................................................. 9

Conclusions ....................................................................................................................................................... 9

Recommendations .......................................................................................................................................... 9

References ..............................................................................................................................................................11

Tables

Table 1. Matrix Assessing if Mobile GIS Benefits Meet Mission and Vision ..................................... 7

Table 2. Departmental Needs Matrix .............................................................................................................. 8

Appendix

Figure 1. Interview #1 with Robert Speer, Flagstaff City GIS Department Head ........................12

Figure 2. Interview #2 with Robert Speer, Flagstaff City GIS Department Head ........................15

III

Executive Summary The Flagstaff Fire Department (FFD) has not extended its use of geographic information systems

(GIS) for use in a mobile application. If the department seeks to achieve its mission of responsibly

protecting lives, property, and community resources, it must consider implementing new technologies that

help the department reach higher levels of efficiency and effectiveness. Also, if the department seeks to

achieve its vision of being a regional leader and adopter of innovations, it must consider embracing

advanced methods of providing services. The department will demonstrate regional leadership by

embracing new technologies and paving the path for other regional organizations. The research conducted

in this report seeks to discover if implementing mobile GIS can help the FFD provide services more

effectively, thereby pursuing its organization mission and vision.

Mobile GIS has already helped United States fire agencies provide more effective and efficient

services. GIS data exists for the FFD, and many departments, at a fixed location. Installing mobile data

terminals (MDT) – computers capable of wireless communications – into fire apparatus allows firefighters

to access GIS data at fixed locations wherever they respond to emergencies. The MDT’s simply must have

software installed on them that can use the wireless capabilities to access the data and display it on the

screen using a graphical user interface.

At the Hartford Fire Department in Connecticut, the Everett Fire Department in Washington, and

the Mt. Lebanon Fire Department in Pennsylvania, mobile GIS is being used to improve the capabilities of

firefighters. Common activities are made more efficient and effective, such as: enhanced ability to locate

and respond to emergencies; improved pre-planning of at-risk properties; on site gathering of data to

manage emergencies; more powerful command and control capabilities for fire officers during incidents;

greater productivity and efficiency in gathering and sharing relevant data in the field, such as hydrant

locations or pressure data; integration of valuable data from other agencies while in the field; and enhanced

communication with emergency dispatchers.

This report concludes that the FFD can benefit from specific functions enabled by mobile GIS, and is

capable of implementing these functions with minimal cost and resources. At this time, the following

IV

benefits are feasible to implement:

1. Locate and identify the incident geographically.

2. Display the quickest recommended route to the incident location.

3. Display the locations of fire hydrants in response areas.

4. Display the locations of hazardous material storage and processes.

5. Provide mobile capability to model emergency incidents on-scene.

Benefits that a mobile GIS application can provide, but that are recommended for implementation at

a later date, include:

1. Displaying digital pre-fire plans on MDT’s.

2. Displaying floor plans in conjunction with pre-fire plans.

3. Displaying the locations of control points for utilities.

4. Linking digital photographs to geographic locations for display on MDT’s.

Evaluating each mobile GIS benefit against two different sets of criteria led to these conclusions. The

two sets of criteria were general feasibility criteria and departmental needs criteria. If a benefit was

successfully evaluated against more than three criteria in each set, it was determined to be feasible.

However, a feasible benefit had to be evaluated successfully against both sets – not just one set. The

resulting list of successful benefits and the accompanying list of failed benefits, indicate which benefits the

FFD is recommended to implement using a mobile GIS.

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Introduction

Background

The Flagstaff Fire Department (FFD) is not using the benefits of mobile geographic information

systems (GIS) to achieve its organizational mission more efficiently and effectively. The mission of the

department is to responsibly protect life, property, and community resources. Of relevance is the vision

statement of the FFD (2011), which includes the statement: “We are committed to providing leadership and

innovation in all that we do, and strive to enrich the service that we provide.” The vision statement also

vows to “adhere to our mission by endeavoring to improve the quality of life in Flagstaff.” These statements

obligate the department to consider implementing mobile GIS because it will aid in achieving both the

mission and vision statement. This report establishes whether it is feasible for the department to pursue

this implementation.

What is a mobile GIS?

The FFD uses its GIS to perform analytical tasks, and these tasks are generally performed in an

office using a desktop computer. If the information the department currently stores on its GIS server is

accessed using a wireless service from a mobile device, such as a laptop, smartphone, or other device, it

becomes mobile GIS. Mobile GIS is simply using portable devices to access the information on the server

and displaying it on the device in the field so the information can be useful. This eliminates the need to

prepare or plan to take information ahead of time, as it is always available as long as it is already on the GIS

server.

Why mobile GIS?

A mobile GIS would benefit the fire department in several ways, but the most common and obvious

benefits include: enhanced ability to locate and respond to emergencies; improved pre-planning of at-risk

properties; on site gathering of data to manage emergencies; more powerful command and control

capabilities for fire officers during incidents; greater productivity and efficiency in gathering and sharing

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relevant data in the field, such as hydrant locations or pressure data; integration of valuable data from other

agencies while in the field; and enhanced communication with emergency dispatchers. These benefits

affect nearly every division in the fire department, and also carry over to benefit other city departments and

partner agencies once implemented.

The benefits of mobile GIS can be reaped on each and every call. For example, any historical

example of the department being able to make a difference in the outcome of the incident simply by arriving

one or two minutes earlier, is a case and point for using the function of mobile GIS that allows response

time to be expedited and emergency operations to be accelerated. During the devastating Rodeo Chediski

Fire, mobile GIS would have allowed firefighters to more intelligently develop strategies for the protection

of residential homes in the wildland-urban interface by placing relevant GIS data in the hand of personnel

via mobile data terminals.

Mobile GIS in the Fire Service

In Connecticut, the city of Hartford Fire Department implemented a mobile GIS system that

enhanced the services it provides. The fire department started without an existing GIS system, and first

implemented GIS, followed by mobile GIS. Benefits that were highly valued included the ability to use maps

to highlight where particular resources were located, how to arrive at the incident most quickly, the ability

to see an overview of the location with the surrounding environment, and the resulting reduction in radio

chatter because more information was available (by wireless sharing) using mobile terminals. The

department chose to implement the entire system at once requiring a larger initial investment, rather than

implement modules one at a time (AT&T, 2009).

The current capabilities of GIS will allow the FFD to modernize its pre-planning procedures and

more effectively provide pre-planning data to firefighters responding to incidents. David L. DeMarco’s

(2010) research on the use of GIS-based pre-incident planning, for the Everett Fire Department in

Washington and the National Fire Academy, determined that GIS is a clear solution for quickly and easily

displaying location-specific pre-incident planning information, such as that specified within NFPA 1620,

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Standard for Pre-incident Planning. DeMarco also points out that GIS is well suited for pre-planning because

it deals with geographic locations, and most pre-planning data is location-based. He goes so far as to assert

that, “GIS is the only plausible nexus for all the different data types collected by, or of interest to the Everett

Fire Department” (p. 23).

Nicholas W. Sohyda, of the Mt. Lebanon Fire Department, in Pennsylvania, found that GIS enabled

his department to share data within the municipality, thereby reducing the fire department's efforts to

gather their own data and strengthening the pre-fire planning program. Data layers such as hazardous

materials storage, special needs occupants, owner information, building photographs, floor plans, and more,

all became available to responders in the field using mobile devices. Situational awareness is significantly

enhanced by this use of GIS, and the department is able to use its resources more effectively while serving

the mission of the fire service (Sohyda, 2004).

Research Methods and Evaluation Criteria Research was conducted to learn more about whether mobile GIS would benefit the FFD by

enhancing the department’s ability to achieve its organizational mission.

It was determined that mobile GIS can be implemented as separate modules, allowing some

functions to be implemented but not others. This eliminates the need to view mobile GIS as a single

package that is all or nothing. Robert Speer, GIS Analyst and GIS department manager for the city of

Flagstaff, responded to interview questions on November 4, 2011 to help explain what elements of GIS or

mobile GIS already exist as resources available for the implementation of mobile GIS within the fire

department. Later he supplemented this information with an explanation of associated costs.

The functions of mobile GIS that would be most beneficial to the FFD in a preliminary

implementation of mobile GIS were identified. Analyzing how other fire departments use mobile GIS led to

the development of these select functions. Also, incorporating the recommendations made by GIS software

developers regarding how mobile GIS can be used within fire departments supported the development of

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these specific functions. These functions included:

• Incident location: The location of an incident can be displayed on a map of the area

(DeMarco, 2010; ESRI, 2006).

• Quickest route: The most efficient route to the incident can be displayed based on where the

vehicle is currently located – routes can be by time or distance (ESRI, 2006).

• Hydrant locations: The locations of all fire hydrants can be displayed on the map (DeMarco,

2010; ESRI, 2006; Sohyda, 2004).

• Digital pre-planning: Using various methods the pre-plans used by the department can be

digitized or initially created digitally, and then displayed in a separate window as additional

data attached to the incident location (DeMarco, 2010; ESRI, 2006; Sohyda, 2004).

• Digital Photographs: Digital photographs can be displayed, like pre-plans, as additional data

available in a separate window, and attached to the incident location (ESRI, 2006).

• Floor plans: Digital floor plans of commercial buildings can be attached to the incident

location (DeMarco, 2010; ESRI, 2006; Sohyda, 2004).

• Hazardous material locations: The location of hazardous materials or processes can be

displayed on a map (DeMarco, 2010; ESRI, 2006; Sohyda, 2004).

• Utility control points: The location of control points for utilities can be designated on the

map, such as gas shutoff valves or fire sprinkler connections (DeMarco, 2010; ESRI, 2006;

Sohyda, 2004).

• Incident modeling: The effects of an incident can be modeled using special software that uses

data to display what geographical area on a map would be affected by a particular scenario,

such as how the wind would blow chemicals in a chlorine spill (ESRI, 2006).

Two levels of criteria were developed that each mobile GIS function would be evaluated against:

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1. General Criteria: The first level consists of technological feasibility, economic practicality,

social desirability, and ecological soundness. These criteria were developed using general

guidelines for feasibility studies, and they are indicative of overarching concerns regarding

feasibility.

2. Department Needs Criteria: The second set of criteria was developed through an interview

with deputy chief Dirch Foreman (personal communication, November 14, 2011), of the

Highlands Fire District, who identified what his implementation concerns would be in

regards to mobile GIS. Highlands Fire District frequently operates alongside the FFD when

responding to regional emergency incidents. Deputy chief Foreman’s concerns included:

a. Will mobile GIS increase productivity?

b. Will mobile GIS provide a cost savings or generate revenue?

c. Can mobile GIS enhance the safety of firefighter and citizens?

d. Will a mobile GIS application be compatible with the mission, vision, and values of

the FFD?

e. Can mobile GIS benefit other departments, such as public works or law enforcement?

Results Research results and data are presented below regarding the following topics: results of interview

with Robert Speer concerning GIS resources; and matrices cross-referencing the beneficial functions of GIS

with the criteria revealed within the research methods.

Resources Needed

Flagstaff city GIS Analyst and department head, Robert Speer (personal communication, November

4, 2011), reports that the fire department and municipality have much if the infrastructure already in place

to implement mobile GIS. The missing link is a “third party plugin,” which is software that can be installed

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on the mobile data terminals (MDT) already present on fire apparatus. This software allows the MDT to

access the data wirelessly from the GIS database and display the information using an interface beneficial to

firefighters.

A long-term and ongoing resource need in implementing and using GIS is data collection. The GIS

database is more valuable of it contains a variety of data that is updated as frequently as possible. So an

ongoing process is ensuring that existing GIS data is current, and that new relevant data is added to the

database.

Costs

Speer (personal communication, November 22, 2011) has indicated that the cost of implementing

mobile GIS should be relatively low because the city has already adopted GIS and the fire department has

already implemented digital technology, including installing laptops in the fire apparatus.

There are two primary costs associated with implementing GIS:

1. Mobile GIS software: A software package from StreetWise CADlink (2011), which will enable

the department to use GIS data in a mobile fashion, will cost a one-time initiation fee of

$3995 for up to 25 terminals. This will cover all primary apparatus and chief officer

vehicles, plus reserve apparatus. Additional fees for initiating more than 25 terminals costs

$495 per each additional terminal. Monthly fees cost $15 per terminal, per month, and this

fee covers the cost of using StreetWise software to access the GIS data the department

needs. Total subscription fees for terminals in each of the 21 apparatus would cost $3780

per year.

2. Personnel Hours and Training: The second cost that Speer has indicated is the cost of

training fire department personnel to interface with the mobile GIS application using in-

vehicle terminals. As an example and to establish a training baseline, the Northeastern Rural

Electric Membership Corporation was able to implement mobile GIS in under one week for

their organization – after deciding on the software and a contractor who installed and

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developed their software – and only 4.4% of their employees needed initial user training

that lasted longer than 30 minutes (Weber, 2009). Speer has assured that he would be

capable of mastering the software and training key fire department personnel, who could

then train the rest of the firefighters while already on shift (trickle-down training). By the

end of two or three shift cycles, all personnel could be trained when free time was available

at no extra cost to the department. Speer’s time learning the software and training would

not be billed interdepartmentally, as he and his staff successfully allocate time each

day/week/month to accomplish all GIS tasks for the city’s multiple departments; this has

been approved by the city manager.

Evaluation of General Criteria

In order to determine if implementing mobile GIS is feasible, the benefits of mobile GIS were

processed through two matrices. To meet the criteria in the first matrix, the mobile GIS benefit needed to

meet at least three criteria (see Table 1). The first matrix consisted of the following general criteria:

1. Technological Feasibility: Is the technology to support this benefit available?

2. Economic Practicality: Is it economical to spend the money on this benefit?

3. Social Desirability: Is it socially desirable to use this benefit?

4. Ecological Soundness: Is this benefit ecological, if relevant?

Table 1. Matrix Assessing if Mobile GIS Benefits Meet Mission and Vision

Mobile GIS Benefit Technologically Feasible

Economic Practicability

Social Desirability Ecological Soundness

Incident location Yes Yes Yes N/A

Quickest route Yes Yes Yes Yes

Hydrant locations Yes Yes Yes Yes

Digital pre-planning Yes No No N/A

Digital Photographs Yes Yes Yes N/A

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Mobile GIS Benefit Technologically Feasible

Economic Practicability

Social Desirability Ecological Soundness

Floor plans Yes No No N/A

Hazardous material locations Yes Yes Yes Yes

Utility control points Yes No No Yes

Incident modeling Yes Yes Yes Yes

Evaluation of Departmental Needs Criteria

The second matrix used to determine if mobile GIS would be feasible to implement at the FFD

consisted of matching each mobile GIS benefit against the following criteria with the goal of meeting at

least three (see Table 2):

1. Will mobile GIS increase productivity?

2. Will mobile GIS provide a cost savings or generate revenue?

3. Can mobile GIS enhance the safety of firefighter and citizens?

4. Is a mobile GIS application compatible with the mission, vision, and values of the FFD?

5. Can mobile GIS benefit other departments, such as public works or law enforcement?

Table 2. Departmental Needs Matrix

Mobile GIS Benefit Increase Productivity

Cost Savings Enhance Life Safety

Compatible With Mission

Interdepartmental Benefits

Incident location Yes No Yes Yes Yes

Quickest route Yes Yes Yes Yes Yes

Hydrant locations Yes No Yes Yes Yes

Digital pre-planning Yes No Yes Yes No

Digital Photographs Yes No No Yes No

Floor plans Yes No Yes Yes Yes

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Hazardous material locations

Yes No Yes Yes Yes

Utility control points Yes No Yes Yes No

Incident modeling Yes No Yes Yes Yes

Conclusions and Recommendations

Conclusions

Each benefit of mobile GIS was analyzed using both matrices.

• The benefits of incident location, quickest route, hydrant locations, photographs, hazardous

materials locations, and incident modeling met at least three of the general criteria.

• The benefit of digital photographs did not make it through the departmental needs criteria,

so the benefits that met both sets of criteria were: incident location, quickest route, hydrant

locations, digital pre-planning, floor plans, hazardous materials locations, utility control

points and incident modeling.

The benefits of mobile GIS, fortunately, can be implemented individually. This allows some of the

benefits to be implemented while others are not, and so mobile GIS can be implemented at the FFD. The

benefits that met the criteria of both matrices are deemed feasible to implement.

Additionally the resources to implement mobile GIS were available and the costs are modest in

comparison to the benefits. The specific functions of mobile GIS that successfully “passed” both matrices

can be implemented using a mobile GIS software package and personnel can be trained to utilize these

functions.

Recommendations

Based on the conclusions determined by the feasibility analysis, it is recommended that the FFD

pursue the implementation of the following mobile GIS functions in addition to the existing GIS.

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Mobile GIS is recommended to:

1. Locate and identify the incident geographically.

2. Display the quickest recommended route to the incident location.

3. Display the locations of fire hydrants in response areas.

4. Display the locations of hazardous material storage and processes.

5. Provide mobile capability to model emergency incidents on-scene.

It is recommended that the FFD develop specific implementation plans and integrate these mobile

GIS functions into the operational budget so that they may be implemented as soon as possible. Those

functions that can be implemented without budget approval should immediately enter an operational

planning phase. Planning for the implementation of other functions should begin so when the expenditure

approvals are made. Grants should be researched that may allow for these functions to be implemented.

Those functions that did not meet the necessary criteria should be reassessed at a later date, or in the next

budget year. Grants may allow these functions to become realistic to implement, and other factors may

change allowing them to meet various criteria.

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References AT&T (2009). Hartford Connecticut fire department: fighting fires with wireless. Case study. Retrieved from

http://http://www.wireless.att.com/businesscenter/en_US/pdf/HartfordFD-CaseStudy.pdf

City of Flagstaff (2011). Mission, vision, and values. Accessed November 8, 2011 from

http://www.flagstaff.az.gov/index.aspx?NID=351

DeMarco, David L. (2010). Using geographic information systems for pre-incident planning. An executive

fire officer paper for the national fire academy. Accessed November 1, 2011 from

http://www.usfa.dhs.gov/pdf/efop/efo45087.pdf

ESRI (2006). GIS technology and applications for the fire service. Accessed June 1, 2011 from

http://www.esri.com/library/whitepapers/pdfs/fire-service-gis-applications.pdf

Sohyda, Nicholas W (2004). Applications of geographic information systems (GIS) in the Mt. Lebanon Fire

Department. An executive fire officer paper for the national fire academy. Accessed June 21, 2011

from http://www.usfa.fema.gov/pdf/efop/efo37369.pdf

StreetWise CADlink™ (2011). How much does it cost? Accessed December 3, 2011

http://www.streetwisecadlink.com/how-much-does-it-cost

Weber, Steven (2009). Embracing change: A move to mobile GIS. Accessed December 9, 2011 from

http://tdworld.com/smart_grid_automation/mobile-gis-090501/

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Appendix

Figure 1. Interview #1 with Robert Speer, Flagstaff City GIS Department Head

How feasible would it be to develop a single GIS enterprise server that supported all of the city departments?

The City implements an enterprise SQL Server ArcSDE GIS database that hosts city-wide data,

including things like:

• Land (parcels, addresses, buildings, boundaries, contour lines etc.)

• Transportation (streets, trails, bus routes, etc.)

• Planning (zoning, capital projects, etc.)

• Administrative (city limits, voting districts, facilities, fire districts, etc.)

• Hydrology (river channels, ponds/lakes, watersheds, floodplains, etc.)

• Records (construction plans, easements, subdivision plans, land owner information, building

permits, etc.)

• Rasters (digital elevation models, aerial imagery, hillshades, etc.)

• Utilities (water network, sewer network, Stormwater network, etc.)

All these features are accessible city-wide, and provide one common place for finding base data.

This enterprise data is hosted on internal web applications, providing self-service to end-users to find what

they need from their desktop without specific GIS software.

Specific projects that are requested from different departments - that require analysis or

manipulation of any base data, or creation of new project specific data - is stored on a network drive with a

common file structure that is readable to anyone within the City. These are the types of projects that

constitute the bulk of the work we conduct, not necessarily changes to the above base data.

Is the data contained within your department easily accessible to the fire department? Does this include public works data or utilities data? Do you send this, or make this available, to Dan for the dispatch server? Is this automatic, or does Dan request it?

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The City fire department can access any GIS data via a web-application or with desktop GIS

applications, inside the City firewall. The LEAF, being a County facility, is within the County firewall and I

believe has a live connection to County enterprise GIS databases. The City receives monthly data updates

from the County for Parcel and Owner information. Other data is provided on request. Data is shared from

the City to the County (and therefore the LEAF) on a per-request basis, or when City staff feels there have

been significant changes to the base data. I would estimate an average for a “data-dump” of address data to

the LEAF on a quarterly basis. The challenge with providing live connections between City and County

enterprise GIS databases remains to be providing secure connections thru firewalls both networks have in

place.

We share a close relationship with the County GIS, and have open lines of communication. Some of

us used to work together.

Anecdotally, there generally are not extreme changes to base data (roads, addresses) on a daily basis

that would necessitate a protocol above sharing data on a regularly scheduled or on-request basis. Planning

roadways, and building them, or platting a new subdivision and assigning addresses to parcels, happens

over a long period of time – often months or even years – and therefore the GIS data is well ahead of what is

actually happening on the ground. For instance, assigning new addresses to parcels within the City is

handled by the GIS Section, and when there is a large change, I would provide the “data-dump” at that point.

Does your department use handheld devices or mobile GIS applications? If so, how do you use mobile GIS?

The GIS Section has a sub-meter accuracy GPS unit, that is used primarily for locating assets in the

field.

The Utilities department utilizes ArcGIS Desktop on field laptops to work performed on

water/sewer/reclaim lines.

The Public Works department utilizes GIS in the field to spatially conduct pavement rating

inventories. They are scheduled to come on-line next year with mobile devices that can point them to work

order locations that pertain to street signs, traffic signals, road stripping, stormwater features, etc.

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The Fire Department’s Wildland Fire provides us with GPS locations of treatments to reduce wildfire

risk, which we spatially store in GIS databases.

Beyond basic GPS’ing, most mobile applications require a 3rd party plug in. For instance, Utilities

utilizes City Works, and Public Works utilizes Cartegraph to track maintenance activities – these

applications tie into the GIS to answer the question of “where” these assets are.

Do any of the members of your department perform job duties in support of the fire department? Is this standard, or is there a regular GIS assistant from somewhere else who is assigned to help the fire department? Is the time used by the city GIS personnel absorbed in your budget, or billed to the fire department?

GIS is funded by the general fund within the City, so we do not bill other departments, as most

departments are funded by the same source – simply put, we would just be shuffling money around in the

same account. That said, we routinely complete work orders for all City departments, including the Fire

Department.

Here are some examples of work orders I can think of now we would receive from the Fire

Department:

• Fire Station Service Areas: showing 1.5 and 2 mile service areas (for different equipment

deployment) that show road-network distance that can be reached from any particular fire

station. These were common when relocating fire stations that have been built recently, and

after new fire stations open or old ones closed.

• Fire Hydrant Atlas: The Fire Department tests all hydrants in the City annually, for which GIS

produces a map book and associated field forms to record testing.

• Fire Suitability: An annual analysis that takes into account factors such as slope, forest

treatments, vegetation, distance from hydrants, etc., and results in a risk assessment for lands

within the City

• Maintenance of forest treatment locations

• Redrawing of Fire Districts after relocation of fire departments

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• Maintaining detailed paper map atlases of all areas within the City, detailing things such as fire

department connections to individual buildings.

Figure 2. Interview #2 with Robert Speer, Flagstaff City GIS Department Head

Can you discuss the resources that are available and costs associated with implementing mobile GIS for the fire department?

I’m going to make this quick.

We can provide services to all city departments, including the fire department, at no cost. My boss

gives me direction on priorities at times, but I can generally dedicate my department’s resources to a

project using my judgment.

The fire department has everything it needs to run mobile GIS except a 3rd party plugin. The

Cadlink program we discussed would serve this purpose but a customized plugin or web interface would

be more flexible in the long run, although this would be a lot more expensive. It would only be a one-time

capital expense however. It should run on the MDT’s already in the apparatus.

In this scenario I could probably train some fire department personnel to use the 3rd party plugin

after playing with it a bit. Maybe they could train the rest of the department.

If you have any more questions Joel or need clarification, please let me know.

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Grade Sheet (10 pts.) Title page

(15 pts.) Table of contents, list of tables, and list of figures

(30 pts.) Executive summary

(15 pts.) Report format

(150 pts.) Report content

Your report content will be graded based on the following criteria: • Accuracy (i.e., use of accurate info, etc.) • Audience Appropriateness (e.g., appropriate information included

for audience, appropriate terminology used) • Clarity & Conciseness of writing (i.e., lack of contradictory, illogical,

unclear statements; sentences understood on first reading, wordiness is not a problem, etc.)

• Grammar (i.e., grammar, spelling, word usage, capitalization, abbreviations, etc.)

• Organization (i.e., within paragraphs, among paragraphs, use of transitions, etc.)

• Use of Sources (i.e., Appropriate sources, attribution, paraphrasing, etc.)

• Tone (appropriate tone for audience and for article type)

(30 pts.) Appendices and reference list

Total points