Write my admission essay

731 Montauk Ct

Brooklyn,NY 11235

(929) – 382 - 8243

[email protected]

OBJECTIVE: To obtain a position where my knowledge and experience will allow me to utilize my skills for the benefit of my employer as well as an opportunity for professional growth and advancement.

SUMMARY: Accomplished administrative professional with over eight years of total work experience providing excellent customer service to patients as well as administrative and clerical support in a front desk setting. Trained as a dental assistant with a proved track record of rendering assistance in medical and dental office setting.

WORK EXPERIENCE:

11/2017- Present Coney Island Hospital, Brooklyn NY

Dental Assisant

· Assist with specialty procedures which include periodontal therapy, endodontic, prosthodontics, oral surgery and implant placement as well as restoration

· Responsible for laboratory maintenance, dental clinical and record keeping

· Gather diagnostic information

· Selecting shades and placing retraction cord.

· Employ four-handed practices to assists dentist with patient treatment

· Make sure that operatory is clean, disinfected and stocked before seating patient

· Review patient’s health history

· Make chart entries with directive from the dental provider

· Takes x-rays

· Educate patients regarding proper flossing and brushing techniques

· Sterilizes instruments when needed

· Comply with dental regulatory guidelines and protocols

· Prepare patients for oral examination

· Assist clinicians and owner doctors in provision of treatment.

01/2017—11/2017 A Center for Dental Excellence, Brooklyn NY

Dental Assistant/Front desk

· Preparing patient, sterilizing and disinfecting instruments, setting up instrument trays, preparing material and assisting dentist during all dental procedures like Endo, Ortho, and OSS surgery as well

· Took inventory, stocked all supplies, instruments, medication and track lab cases

· Acquired x-rays using digital sensors (full mouth x-rays, bitewings, periapical x-rays)

· Scheduling appointments, receiving payments for dental services, completing insurance forms, maintaining clerical recording and knowledge of dental insurance like PPO, HMO and Medicaid.

· Assisted in four handed dentistry and provide postoperative instructions prescribed by dentist

· Knowledge of Dentrix and Dexis

01/2016 – 01/2017 Advanced Foot Care, Brooklyn, NY

Medical Assistant/Vascular Tech

· Handled phone system & appointment calendar for over 25 patients daily and Record & update patient information into clinic database

· Took & recorded patient vital signs, including blood pressure and heart rate and x-rays.

· Maintained & cleaned exam room and all medical equipment

· Organized and professional, yet warm bedside manner – Friendly, outgoing, positive personality, especially towards patients and visitors.

· Collected all pertinent documents and co-pays from patients on a daily basis and verified patient insurance lik PPO, HMO and Medicaid and get authorizations for special treatments.

· Educate patients about their prescriptions according to physicians orders

· Authorized drug refills and provided detailed prescription information to pharmacies.

06/2014 – 05/2016 Collegebound Network, Staten Island, NY

Customer Service/Call Center Representative

· Prioritized daily workflows, including all inbound calls, quotes and sales related inquiries

· Effectively managed a high volume of inbound and outbound customer calls and defused customer situations calmly and courteously in a timely fashion

· Answered incoming calls regarding online college services

· Assisted customers with online enrollment process

01/2013 – 05/2014 Liveops, PA

Sales Agent/Data Entry/ Customer Service Representative

· Answered an average of 30 calls per hour by addressing customer inquiries, solving problems and providing new product information

· Greeted customers entering the store to ascertain what each customer wanted or needed

· Described products to customers and accurately explained details and care of merchandise

· Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently

· Routinely answered customer questions regarding merchandise and pricing

08/2012 – 01/2013--- Oliverbase Energy Inc., Brooklyn, NY

Appointment Setter / Customer Service

· Greeted customers in a timely fashion, while quickly determining their needs

· Documented all customer inquired and comments thoroughly and quickly

· Worked closely with clients to identify their needs and challenges and provide solutions oriented for their needs

· Entered and assigned new leads using CRM tools for future potential client’s sales

12/2009 – 06/2012 Absolutess Inc. Phoenix, AZ

Sales Agent/ Telemarketing/ Customer Service Representative

· Answered inbound calls generated by media, print, radio, television and achieving maximum company results

· Responsible for providing excellent customer service to clients by providing knowledge of products, sales pitches, and catering their needs on an individual basis

· Gathered and verified all required customer information for company tracking purposes

· Effectively managed a high volume of inbound and outbound customer calls

EDUCATION:

2005 TCI College, New York, NY

Associates Degree- Business

Concentration: Accounting, Finance & Statistics

2017 A Center for Dental Auxiliary Training, NY

Certification in Dental Assistant

2017 Warschaw Learning Institute , Online

Certification in Dental Management