Conflict Scenarios Communications

CONFLICT SCENARIOS EXTRA-CREDIT ASSIGNMENT 20 POINTS

Write your paragraph responses below for each of the 3 conflict scenarios. You need to write a well written

100-200 paragraph response for each scenario to receive the full amount of extra-credit points. Please

submit your file as a PDF.

Fast Food Fiasco

Melody goes through the McDonald’s drive-thru to buy some food. She hears the employee say, in a heavy

accent, “Please to have the order.” Melody says, “I will have a hamburger hold the onion and the pickles, a

large fry and an Oreo McFlurry.” The employee says, “Sorry, please to repeat.” So Melody repeats her order

again. The employee then says, “Okay, hamburger with onion and pickle, large fry and orange McFlurry.”

Melody says, “Just forget it” and she drives away.

Answer the following questions in a 100-200 word paragraph:

o What is Melody’s goal in this situation?

o What is the employee’s goal in this situation?

o Why is Melody so angry?

Dorm Room Drama

Jen and Kim are college roommates and just moved into school together. They were getting along great the

first week of school, but then Jen decided to decorate their room with some of her belongings. She is very

religious and hung a crucifix over the doorway. She also wrote religious quotes on their bulletin board and left

the Bible on the desk. However, Kim is atheist and doesn’t follow any formal religion. In fact, sometimes she

even questions whether God even exists and hates when people push their religious views on her. When she

sees the religious items, she freaks out and tells Jen to take them down immediately. Jen refuses and says she

has every right to express her religious views.

Answer the following questions in a 100-200 word paragraph:

o What essentially is the problem in this situation? o How can these roommates resolve this issue? o Who is to blame for the conflict? Car Accident Catastrophe A senior citizen is driving along the road approaching a red light, but misjudges the distance and hits the car in front of her. When she gets out of the car, the other driver comes rushing over. The other driver is a teenage boy and starts cursing at the older woman. He yells things like, “What’s wrong with you? Didn’t you see me? What are you blind or something? You shouldn’t even be on the road at your age!” Answer the following questions in a 100-200 word paragraph:

o What is the major issue in this situation? o Why did the teenager go berserk? o How could this situation have been handled differently?