Ex8 & 9

1. Using the performance evaluation methods discussed in the chapter, design a method that could be used to evaluate salespeople’s performance in one of the following areas :

· communication skills

· initiative

· competitor knowledge

· product knowledge

· team work

· time management

Note: your method must contain at least 5 items/statements for which salespeople will be measured/evaluated.

2. Discuss the advantages and disadvantages of your method relative to the following evaluation criteria:

· Job relatedness

· Validity

· Standardization

· Practicality/Usefulness

· Comparability

· Discriminability

3. Submit/post your word document to the Bb assignment folder space by the due date listed in the syllabus schedule.

Grading Rubric to be used