Diversity

UNIT I PROJECT 2

Unit I Project

The Solution Group is a well diverse company that has been contracted to assess and

assimilate the progress of the workers that are located in 3 of your facilities. We have composed

3 groups to visit and analyze processes in each of the facilities that are located in Texas,

Germany, and Qatar. The team consists of 4 local employees and 3 (2 which are bilingual)

members from each of the other sites. The 3 local members at each site are local nationals from

their original work site. All of the team members have at least 3-5 years of experience. The team

is a mixture of the senior leadership team, marketing and communication managers and

employees that actually interact with the customers. Each of these members is an important part

of the team that has been selected to help bridge the cultural gap and exchange perspectives and

experiences. Qatar and Texas are individualist countries, while Germany is a collectivistic

country. This cross functional 10 member team has been carefully composed to improve business

process and employee relationships. The composition of the teams provides a better

understanding of the local practices and allows insight of how the other sites are doing business.

This will allow all the members of the team to exchange ideas and find a way to work together

while achieving the same goal.

The Solution Group will use the following questions to interview personnel from each

site in order to measure assimilation:

1. How would you describe your commitment to the company?

2. As an employee, how does your role impact the company?

3. How would you describe the company’s mission, visions, and goals?

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/

UNIT I PROJECT 3

4. What challenges (if any) do you face living onsite and in a remote environment?

5. How much of an impact do you feel that the current diversity training has on the company?

6. Can you elaborate on your view of acceptable work behavior etiquette such as smoking in

front of the building and decorating the office with photos?

7. What do you need to be successful in your job?

8. Do you feel there are polices in place to protect individuals against discrimination?

9. What does resiliency mean to you, and how important is it to have this trait?

10. What does diversity mean to you, and why is it important within a company?

These questions have been designed to better assess and assimilate the processes, people, and

systems within the company.

The Results:

After reviewing all of the responses to the interview questions that were presented, it has

been determined that all 3 sites had similar concerns which leads us to believe that the difference

in culture poses a major issue. All employees were interviewed and given the same set of

questions. All of the interview questions were reviewed and included in the below summary. The

results were based on the responses from the majority since over 90% of the employees shared

the same concerns and the recommended solutions would capture 100% of employees.

The majority of the workers have expressed that although they are committed to the

company the working environment has become tense due to the lack of cohesion amongst the

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/

UNIT I PROJECT 4

different cultures. The majority of the employees know how to complete their daily job tasks,

responsibilities and understands exactly how their job fits into the overall picture. All employees

effectively described the same concept of the company’s mission, vison, and goals. The majority

of the employees do not mind living on site due to convenience, although they feel it doesn’t

help the situation of working and living in a tense environment. The majority of the employees

feel as if the current PowerPoint presentations are not an effective means of training. Many

employees have admitted to clicking through the slides without reading them just to complete the

training. Everyone elaborated on their view of acceptable workplace behavior etiquettes. The

individuals from Germany, Qatar, and Texas agreed that there should be no smoking in front of

the office and agreed that is unacceptable in all three countries. The individuals from Germany

seen to be hard works that work at a fast and constant pace (“Working Culture, 2014”).

Individuals from Qatar seem to work at a much slower pace, as they are not use to being rushed

in their country (“Qatar, 2015”). Even though, the job is being completed, the employees seem

to clash over efficiency. The individuals from Germany are very rank structured, one should

never schedule a meeting with a lower and high ranking individual (“Working Culture, 2014”).

The individuals from Qatar feel disrespected when asked about their female family members,

while individuals from Germany and America greeted the questions and displayed pictures of

their wives and daughters inside of their office (“Qatar, 2015”). The majority of the employees

feel they need to be in a safe and professional work environment to be successful and achieve

their maximum potential. The majority of employees do not feel that there are polices in place to

protect individuals from discrimination. Furthermore, the majority of the employees do not know

where to find the company’s discrimination policies and they don’t feel like the company holds

violators accountable for their actions. The majority of your employees had an understanding of

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/

UNIT I PROJECT 5

the importance of resiliency and expressed their interest in receiving resiliency training. Lastly,

the majority of employees grasped the concept of the importance of diversity within the

workplace and acknowledged that they faced everyday roadblocks with cultural differences due

to lack of education. America is considered to be a melting pot due to all of the different races

and cultures that have come to the country. This organization is the same, made up of different

races, genders, education levels etc. Currently the organization is composed of sixty percent

males, and 40 percent females as many organizations are male dominated across America (“How

did men come to dominate women, 2017”). Demographic data will be used to make sure that the

proposed solutions connect to the target audience.

I would recommend three solutions to address the onsite assimilation issues First, it is

important that all employees know and understand the company’s policy on workplace ethics,

diversity, and discrimination. Every employee should sign that they have received and know

where to find the company’s policy. Each employee should be aware of the zero tolerance policy

when dealing with discrimination or violating work place ethics. Every employee should be held

accountable for their actions when there is a violation. Second, there should be monthly

interactive hands on training. Hands on training assures that the message is reaching each and

every person. This type of training gives employees the opportunity to learn how to address

different types of workplace disagreements in a professional and respectful manner. This would

be the perfect forum to provide education on cultural differences in the working environment.

Lastly, The Company should organize monthly morale events to show their employees

appreciation. These events will allow employees to bond with one another and improve the

working relationship. This will help reduce the tension in the work environment as well as

improve employee production. Employees that feel appreciated produce more. All three of these

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/

UNIT I PROJECT 6

suggestions put together will increase cohesion while decreasing the tension in the workplace so

that work can be accomplished in an effective and professional manner.

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/

UNIT I PROJECT 7

References

Passport to Trade (2014). Working Culture. Retrieved from

http://businessculture.org/western-europe/business-culture-in-germany/work culture.htm

Advameg (2017). Qatar. Received from

http://www.everyculture.com/No-Sa/Qatar.html

Wijngaards, J. (2017). How did men come to dominate women? Retrieved from

http://www.equalityforwomen.org/texts/male_dom.htm

This study source was downloaded by 100000757920290 from CourseHero.com on 06-05-2022 21:49:49 GMT -05:00

https://www.coursehero.com/file/26551426/Unit-1-Projectdocx/ Powered by TCPDF (www.tcpdf.org)