W7D1 Granth
Consulting Summary
Presented by | Susan Christmas
MGT553
Consulting Summary
The following PowerPoint will be a summary of our consulting work that as been ongoing for the past 12 months.
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Accomplishments
We began our consulting services by strategically creating a 9 Step Performance Plan.
Step back and look at the reality of the situation
Discover the ideal scenario for the organization
Continue searching for the cause of the challenges within the organization
Report findings to the stakeholders
Create a plan for measuring success
Design and deliver solutions
Measure success
Determine how to report impact of the project to stakeholders (Oldham, 2018).
Reassess plan after a certain length of time and tweak as necessary
May require more than one slide
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Accomplishments, continued
After meeting with the Executive Leadership team, we:
Focused on gaining a full understanding of the needs of the organization and the expected outcome
Held individual meetings with various staff members to gain multiple perspectives
Analyzed the data and focused on the most problematic areas
Developed and implemented a training manual to address the high problem areas
Dealt with cultural challenges and other threats
Accomplishments, continued
We chose to use the development/horticultural model to approach training needs
Initiated training twice a week
Held more intense analytic training four times a week
This model allowed flexibility to meet individual needs, but also provided collective governance and standards
Made adaptations to fit needs of specific groups when considering cultural factors
Training analyst was made available to the group for long-term continuity (Weiner, 2019)
Assessment and Evaluation Tools
We used the Evidence Worksheet to:
Formulate the criteria to be used for proving the situation had improved
This was done at the beginning of our consultation
The Evidence Worksheet was revisited during the second phase to evaluate the progress (Hale, 2006)
Feedback and Recommendations
Our consulting agency has witnessed an enormous amount of progress, in these past 12 months, within your organization.
Our recommendation is that your internal training team continues with the current program
The access to our training analyst will remain as a source of support for your training team
We also recommend allowance for our consulting team to visit sites once each quarter to ensure the program is still on track
Feedback will be provided on our findings after each visit and any recommendations for tweaks will be included
May require more than one slide
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Gratitude
We want to sincerely thank you for the opportunity to serve you. We are delighted with the progress we have seen and the improvements that have been made. We look forward to our future communications with your organization.
References
Hale, J. (2006). The Performance Consultant’s Fieldbook: Tools and Techniques for Improving
Organizations and People. (Essential Knowledge Resource). 2nd Edition. Washington D.C.: Pfeiffer.
Oldham, B. (2018). Performance consulting: The ideal tool for ensuring a project adds real value. Human Resources Magazine, 23(1), 22-23.
Wiener, J. (2019). Models for training in Developing Groups: importing the traditional into unfamiliar cultures. Journal of Analytical Psychology, 64(4), 443-461. https://doi.org/10.1111/1468-5922.12513