SHORT annotated bibliography on 300 words DUE IN 5 hours
Annotated Bibliography Example Reference: Start with a complete reference listing in APA Kerr, S. (1995). On the folly of rewarding A, while hoping for B. Academy of Management Executive
9(1), 7 – 16.
Summary: What is the author’s purpose, conclusions and/or key points?
Organizations frequently create reward systems that don’t reward desired behaviors. Rather
than complaining about lack of employee motivation, managers should review what behavior is
desired and what is rewarded. Kerr uses specific examples of misaligned reward systems from
politics, medicine, universities, consulting, sports, and government. Common reward follies or
misalignments include desiring long-term growth but rewarding quarterly profits, hoping for
teamwork but rewarding individual effort, and wanting quality but rewarding meeting schedules and
deadlines. In a poll of the journal’s Executive Advisory Panel, 90 percent of the respondents agreed
that Kerr’s folly of rewarding one behavior but hoping for another was prevalent in corporate
America
According to Kerr, this phenomenon is caused by a variety of factors. To ensure objectivity
and fairness, managers want simple, quantifiable measures but there may not be metrics for desired
behaviors. It is much easier to observe and measure visible behaviors but harder to assess teamwork
or creativity. Because managers and employees resist changes to well-established reward and
recognition practices, gaining buy-in to revise reward systems can be difficult. And finally, the focus
on short-term results and rewards diminishes the emphasis on the longer-term.
Aligning financial and non-financial rewards with business strategy and desired employee
behaviors is a best practice, but it often doesn’t occur. Because behavior is driven by what is
rewarded, managers are often disappointed with employee motivation and outcomes.
Reference: Journal Articles from Electronic Databases Last name(s), first initial(s) of author(s) Year of publication in parentheses Article Title, capitalize first word only J o u r n a l N a m e in italics V o l u m e – number only – in italics Issue – number only – in parentheses Page number range without p. or p.p.