PPT
BCP & DRP For Fast Food Industry
Team F
Student Name: Student ID:
Introduction About McDonald’s
McDonald's is an American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California.
They rechristened their business as a hamburger stand, and later turned the company into a franchise, with the Golden Arches logo being introduced in 1953 at a location in Phoenix, Arizona. In 1955.
McDonald's is the world's largest restaurant chain by revenue, serving over 69 million customers daily in over 100 countries across 37,855 outlets as of 2018.
McDonald's is the world's second-largest private employer with 1.7 million employees
There are currently a total of 2,770 company-owned locations and 35,085 franchised locations.
introduced the "Speedee Service System" in 1948.
Focusing on its core brand, McDonald's began divesting itself of other chains it had acquired during the 1990s.
Core Functions Of McDonald's
Effective cost
Product and service management
Distribution of food
Marketing information management
Financing
Selling
Promotions
Business Continuity Plan
Creating proper contingency plan to avoid the risks.
Build up a plan for limiting the loss of food.
Risks include loss of revenue, possible legal actions, application outages.
In case there is flood, water can damage the food.
Counsel with a waste management organization for the evacuation of any flood.
Work rapidly and productively with crisis responders and government associations.
Business Continuity Plan
Address the worries of influenced partners and provide help to researching offices.
Establish working relationship with media, and pick specialists that will communicate the association's message.
proper food production office reactions must be directed after an evaluation
It is important to have a proper contingency plan for a fast food joint because the food is already half cooked and requires refrigeration
Risk Assessment & Security
Restaurant Risk Assessment Management Program
Benefits of the Risk Assessment Management Program system for McDonald’s
Identify and Rank Security Risks
Better Manage Costs by Optimizing Resource Allocation
Standardize Incident Response and Reporting
Monitor, Analyze, and Adjust
Reduce Legal Liability
Incident Response Plan
Incident response plan (IRP)
Deals with the identification, classification, response, and recovery from an incident
Assesses the likelihood of imminent damage
Informs key decision makers
Enables the organization to take coordinated action
Incident Recovery Plan
Preparation for and recovery from natural or man-made disaster
Includes:
Preparations for the recovery process
Strategies to limit losses during the disaster
Detailed steps to follow after immediate danger
Focus
Preparation before the incident
Actions taken after the incident
Inventory Management
Will you be able to continue eating same way you do now
Facts
Too much and it will spoil and go to waste. Too little and you disappoint your customers
Inventory
Training Your Staff with right tools
Solutions
Disaster Recovery Plan for McDonalds
Disaster recovery Plan – What is it?
Why is it important for our company (McDonalds) to have a good Disaster Recovery Plan
Benefits of having a good disaster plan
Cost-Efficiency
Increased Employee Productivity at McDonalds
Greater Customer Retention
Below are the steps which will help us in achieving this goal.
Situation Awareness
Disaster Recovery Plan Continued
People Safety
Delegate Tasks
Communication with Authorities
Protection of your premises
Throw out damaged food product.
Clean Up
Make sure all the equipment's are inspected to ensure clean and operational.
Damages: Fix the damages
Schedule Inspections
Regarding IT data backups, take help of the IT team to help restore data.
Notify customers and the community that the store is open.
Disaster Recovery Plan Continued
Conclusion
We conclude with these remarks that brand extension research should concentrate on finding country specific model instead of generalization at the world level. However, McDonald's primarily focused on menu of healthy food and improves it with suggestions of their target customers and needs & wants of their customer's properly into consideration for sustainable development of McDonald's brand in the entire market as a leader.
Thank You