supply chain mgmt final exam help

EXAM 2 Study Guide

Chapter 3 – Managing Processes and Capacity

LO3-2 Define the various components that make up processes, including types of inputs and outputs.

What is Capacity?

LO3-3 Distinguish between operational, tactical, and strategic capacity planning.

LO3-4 Estimate the capacity and utilization of a process.

Explain/compute: Design capacity vs. effective capacity

LO3-5 Explain the impacts of bottlenecks, variance, and other factors on process performance.

Theory of Constraints (1&2), Define/ identify/ understand/ work with bottleneck, Calculate basic capacity requirements (run time + setup time, compute and compare to available resources)

Chapter 5 – Manufacturing and Service Process Structures

LO5-1 Compare and contrast the 7 process structures: project, job shop, batch, repetitive process, continuous process, mass customization, and cellular manufacturing.

Define intermittent and repetitive operations and explain when each fit.

MTS vs. ATO vs. MTO

LO5-2 Compare and contrast the goals and challenges associated with a service factory, a mass service, a service shop, and a professional service.

LO5-3 Describe how each of the operations layouts - fixed-position, functional, product, and cellular - is designed to meet the demands placed upon it.

Chapter 7: Managing Inventories and Chapter 9: Customer Service Management

LO7-1 Define the different types and roles of inventory in the supply chain.

Reasons firms carry inventory / role of inventory, Safety stock (what it is, why we use it), Uncertainty in demand and supply and effect on inventory

LO7-2 Explain the financial impact of inventory on firm performance.

Explain/compute inventory costs

LO7-3 Explain and compute asset productivity and customer service-related measures of inventory performance.

Computing / understanding inventory performance metrics - inventory turnover, days of supply

LO9-3 Define the elements of basic service and explain how they are measured.

Computing / understanding inventory performance metrics (Order fill rate)

LO7-4 Calculate inventory policy parameters to minimize total acquisition cost in continuous review, periodic review, and single period models.

Basic EOQ (computation, assumptions, limitations), Explain/compute inventory costs

LO7- 5 Determine the cost of a company’s service level policy.

Compute Reorder point, Uncertainty in demand and supply and effect on inventory Reorder point, Safety stock (what it is, why we use it)

Chapter 13 - Sales and Operations Planning

LO13-1 Describe the role and the process of sales and operations planning. Definition of S&OP and why it is needed

LO13-2 Define the contents of an aggregate plan.

Create an aggregate plan (chase vs level, when and how to use)

LO13-3 Explain the relevant costs in developing an aggregate plan.

Calculate the relevant costs

LO13-4 Contrast different types of aggregate production strategies.

Chapter 14 – Materials and Resource Requirements Planning

LO14-1 Explain the materials requirements planning (MRP) process and when it should be used.

I ndependent vs dependent demand, Understand relationship between S&OP, MPS, MRP, and BOM

LO14-2 Conduct MRP planning for items at multiple levels in the bill of materials (BOM) How to read / understand BOM, MRP logic at basic level (Net Requirements, cumulative lead time

Scheduling (study slides)

Three priority rules: shortest processing time, earliest due date, and first-come/first-served.

Average flow and average tardy

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