Event coordinating

MD RAKIBUL Islam

( Queensland, Australia )

Professional Summary

Motivated Customer Service Representative with expertise in Information Technology. Offering excellent communication and organizational abilities along with skill in Data Entry and fluency in MS Office. Known for efficiency and best-in-class time management. Reliable, organized, and passionate administrative assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping.

Skills

Team supervision Client support Administrative support

Documentation and reporting Staff training & development

Performance strategy Stock management MS Office & Data Entry Multilingual

Cash handling along with invoicing.

Work History

Team Leader/Priest

ISP – Islamic Society of Palm Cove

01/2020 to Current

Educated community members on available services and processes to engage in the various religious program.

Worked with community members to improve life choices and maximize the benefits of programs.

Organized various religious events for many occasions for 200-300 people.

Obtained and processed charitable donations to serve the needs of the community. Detailed program operations and participant activities with comprehensive recordkeeping. Supported students through active listening and advocacy.

Maintained documentation, wrote reports and tracked expenses using MS Word and Excel.

Team Supervisor

Woolworths Supermarket–

10/2017 to Current

Maintained up-to-date knowledge of store sales, payment policies, and security standards. Guaranteed positive customer experiences and resolved all customer complaints.

Provided primary customer support to internal and external customers in a fast-paced environment including answering phone calls and e-mails.

Worked quickly to pack orders in efficient way and minimize damage or shifting of products.

Worked with management team to implement proper division of responsibilities. Prepared more than 80 shipments per shift with over 5000 completed products.

Team Member

Hungry Jack's

08/2017 to 12/2019

Maintained faultless efficiency during peak food-service times through effective delegation and team management.

Ensured diligent attention to food hygiene and safety.

Provided first-class customer experiences through friendly, efficient, and accurate food service. Interacted with customers while taking orders and promoted a positive image for the business through excellent customer service.

Removed rubbish, spills, and trays to keep areas clean and professionally organized. Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Communicated with customer to provide menu offering details and assist with decision- making.

Prepared more than 80 shipments per shift with over 5000 completed products.

Education

Bachelor of Science: Information Technology

Charles Darwin University - Ellengowan Dr, Casuarina NT 0810 Graduated (2020)

11/2020