Project management

Stakeholder

Stakeholders role

Type (internal or external)

Stakeholder expectation

Stakeholder interest

Level of influence

Stakeholder views

Strategy for stakeholder engagement

1

Financial manager

Handle project resources

Internal

Possible overruns on the project and return on investment

high

High: failure to evaluate expenditure might rid the credibility of project to the stakeholders.

Neutral

Give daily reporting on the expenditures.

2

Customers

Offer ready market for the fitness class

External

Advancement of service delivery, advanced economic conditions like cost-savings conveniences and measures.

High

High: the unsatisfied clients will destroy the organization reputation.

Neutral

Provide a platform to include the client’s needs and provide incentive.

3

Project management trainer

Enables the training of workers for at least two months

Internal

Advance the credibility as well as job references on the future projects

High

High: realize the achievement of training

support

Offer a conducive environment for training in reference to space.

4

Employee manager

Present the entire project to the company officials.

Internal

Works on ensuring that employees perform quality task as needed

High

High: oversee training and ensuring that all things are in order

Support

Maintain strong existence through the training period.

5

Trainees

Attaining training sessions, attending evaluations and acquiring necessary skills

Internal

Opportunities for job retention or promotion, “free” time during training, acquisition of knowledge and skills

Medium

High: their attitude towards the training as well as attendance will determine the project’s success

support

Use of attendance sheet to evaluate attendance

6

Financial institution

Offers funds to run the project

External

Enable financial opportunities and relationship between the company and the clients

High

High: lack of source of funds the project will not be successfully completed

Support

Lower interest percentage and extended means of payment

7

Executive directors

Work with the project shareholders and explain the project plan for them to approve

Internal

Ease all the pressures from the project shareholders to work together to gain profit and increase pay

High

High: if there is no intervention by these directors then the shareholders might not approve

Support

Reporting the daily proceeding to the shareholders.

8

Suppliers

Being contracted to offer necessary equipment for the project

External

Improves the credibility of the business and facilitate the progress of the project

High

High: if supplies are not delivered on time it will mean that the progress of the project will be delayed

High

Timely delivery of supplies for the continuation of project.

9

Shareholders

Offer resources and approve the progress of the project

External

Additional vendor selection qualification criteria, potential for future business contracts,

High

High: failure to deliver supplies on time will affect the project timeline

High

Draft performance contracts to ascertain timely delivery of supplies.

10

Instructional designer

To offer a manual on ways in which the project operations will be carried out

External

promote their work as well as increase credibility and

Medium

High: the design and delivery of training should not stray away from the organization’s goals

Neutral

Formulate a design and mode of delivery that is aligned with the organization’s goals.

11

Government

Ensure compliance with necessary regulations.

External

Revenue inform of company and employee taxes, increased job opportunities, improved economy

High

High: the approval from relevant authority is necessary to carry out the project

Support

Encourage the company to have such projects by endorsing supplies like trainee t-shirts, potential for future funding.

12

Technical manager

Oversee the installation, use and handling of all technical equipment to be used in the training.

Internal

Get access to quality technical equipment, showoff technical skills, put in request for technical upgrades

Medium

Medium: their expertise will facilitate a smooth training

Support

Check to ensure equipment is well-handled and in good condition throughout the training.

Goal

Measurement type

Metric

Stakeholder

1. Estimation of cost and striking budget.

Efficiency

$50,000

Finance manager

2. Timely completion of tasks within stipulated deadline

Efficiency

2 months

Employee manager

3. Proper utilization of available supplies to last the project duration

Efficiency

A remainder of supply materials at the end of the project

Employees

4. Proper utilization of available space for training

Efficiency

Accommodation of 100 trainees in two hall-size meeting rooms

Trainees, employee manager

5. Reputable, highly rated trainer firm

Effectiveness

Reference to past acclaimed presentations nationwide

Trainers

6. Successful training project

Effectiveness

80% trainee attendance based on sign-in sheets

Employees

7. Successful project implementations

Effectiveness

10% increase in success rate of projects undertaken

Trainers, employees

8. Alignment of instruction design and delivery mode with organization’s goals

Effectiveness

Instruction manual teachings centered around the projects implemented by organization

Instruction designer, trainers

9. Skills and knowledge enhancement in the field of project management

Impact

70% success rate on project management exam results

Trainers, employees

10. Innovation in project creation and implementation

Impact

5% increase in new project idea submissions

Employees, employee manager

11. Gaining competitive edge

Impact

Approaches for consultation by other organizations

Directors, employee manager, employees

12. Client satisfaction

Impact

New client referrals, growing clientele base

Customers