our attitude our choice
Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing the Multilevel Mediation Role of Organizational Concern
Shenjiang Mo1 • Junqi Shi1
Received: 4 September 2014 / Accepted: 16 June 2015 / Published online: 21 June 2015
� Springer Science+Business Media Dordrecht 2015
Abstract This study empirically examined the proposi-
tions that ethical leadership is related to employees’
organizational citizenship behavior (OCB) through two
psychological mechanisms: (a) a social learning mecha-
nism, where employees emulate their supervisor’s behavior
such as caring about their organization; and (b) a social
exchange mechanism that links ethical leadership to per-
ceived procedural justice and employee’s organizational
concern. Our theoretical model was tested using data col-
lected from employees in a pharmaceutical retail chain
company. Analyses of multisource time-lagged data from
93 team supervisors and 486 employees showed that
supervisors’ and employees’ organizational concern
sequentially mediated the relationship between ethical
leadership and employee OCB. It was also found that the
link between ethical leadership and employee OCB was
sequentially mediated by perceived procedural justice and
employee’s organizational concern. Theoretical and prac-
tical implications of these findings are discussed.
Keywords Ethical leadership � Organizational citizenship
behavior � Organizational concern � Procedural justice
Introduction
Ethical leadership has recently been considered as a key
predictor influencing employees’ moral attitude and behav-
ior toward organizations (Mo et al. 2012). It places great
emphasis on the role modeling effect of leader’s moral
behaviors in the workplace (Treviño et al. 2000, 2003;
Brown 2007). Drawing on social learning theory (Bandura
1977), previous research showed that employees working
with ethical leaders are more likely to go ‘‘above and
beyond’’ the official call of duty to help organizations
achieve long-term goals (Podsakoff et al. 1997, 2000; Pic-
colo et al. 2010; Kalshoven et al. 2011; Zoghbi-Manrique-
de-Lara and Suarez-Acosta, 2013; Boehm and Dwertmann
2015). However, little was known regarding the underlying
mechanisms through which ethical leadership enhances
employees’ organizational citizenship behavior (OCB)
(Brown and Treviño 2006; Kirkman et al. 2009).
Recent studies shared a common observation that ethical
leaders enhance employees’ proactive behaviors in the
cross-level leader-member interactive processes (Jordan
et al. 2013). For example, Mayer et al. (2009) demonstrated
a trickle-down model of ethical leadership. Results showed
that the relationship between top management ethical
leadership and employees’ OCB was significantly mediated
by employees’ perception of supervisory ethical leadership
(Mayer et al. 2009). Besides, Schaubroeck et al. (2012)
developed and tested another model describing how
higher-level ethical leadership relates to lower-level
employees’ ethical cognitions and behaviors (Schaubroeck
et al. 2012). Specifically, ethical leaders embed shared
understandings through their influence on team ethical
culture, which in turn influence followers’ ethical behavior.
These empirical studies tried to lay out specific modes of
transmission, such as emulating ethical leadership behav-
iors and developing ethical culture, through which ethical
leadership links to employee OCB. However, since
employee OCB is emphasized as proactive behaviors that
are primarily motivated by employees’ willingness to
voluntarily contribute to the organization (Lavelle 2010),
& Junqi Shi
1 Department of Management¸ Lingnan (University) College,
Sun Yat-sen University, Guangzhou 510275, China
123
J Bus Ethics (2017) 141:151–162
DOI 10.1007/s10551-015-2734-x
we argue that it is important to answer questions, such as
what has been changed for individual employees and why
employees are motivated to contribute to the organizations
when they are under the supervision of ethical leaders.
Accordingly, organizational concern and perceived proce-
dural justice are included as mediators in the current study
because these two variables primarily capture employees’
perceptions of employee-organization relationships.
Accordingly, the contention at the center of this research
is to examine the extent to which supervisor’s (i.e.,
supervisor’s organizational concern) and employee’s (i.e.,
perceived procedural justice, employee’s organizational
concern) perceptions and motives mediate the relationship
between ethical leadership and employee OCB. In partic-
ular, we proposed and examined two potential mechanisms
to explicate how ethical leadership enhances employee
OCB. First, ethical leaders are a key source for employees
to understand the links between themselves and the focal
teams/organizations (Brown et al. 2005). From a social
learning perspective, employees emulate and imitate their
leader’s viewpoints and behaviors, such as motives attrib-
uted to OCB. Second, ethical leaders provide employees
fair treatment and a just work environment (Kalshoven
et al. 2011). Through the lens of social exchange,
employees may feel a sense of indebtedness to those
leaders and the teams/organizations those leaders represent
for (Mayer et al. 2009). Consequently, employees tend to
reciprocate such fair treatment by expressing proactive
motives attributed to OCBs. Altogether, this research pro-
vides an important integration between theories of ethical
leadership, proactive motives, and behaviors. This inte-
gration allows for better understanding of the underlying
mechanisms that link ethical leadership to employee OCB
from a multilevel perspective.
Theoretical Framework and Hypotheses
The Nature of Ethical Leadership
Brown et al. (2005) defined ethical leadership as the
demonstration of normatively appropriate conduct through
personal actions and interpersonal relationships, and the
promotion of such conduct to followers through two-way
communication, reinforcement, and decision-making (p.
120). Through 40 interviews with senior executives and
corporate ethics officers in various industries, Treviño et al.
(2000, 2003) summarized that a reputation for ethical lead-
ership eventually rests upon two pillars: moral person and
moral manager. First, ethical leaders have the responsibility
to be a moral person conforming to a complex code of
morals. They are expected to have certain traits and engage in
certain behaviors in their personal and professional lives
(Brown 2007; McCann and Holt 2009). These moral traits
and behaviors as ‘‘good compasses’’ not only provide leaders
themselves with a good sense of direction, but also point their
followers in the right way. Second, ethical leaders are rec-
ognized as moral managers creating moral codes and prin-
ciples for others. It is not enough for a leader to solely act as a
moral person with a strong sense of ethical awareness (Toor
and Ofori 2009), because in a leadership position, they are
expected to have managerial skills to direct employees’
attention on ethics and infuse the team/organization with
principles that guide ethical actions such as citizenship
behaviors (Treviño et al. 2000, 2003). Based on such argu-
ments, researchers suggested that the nature of ethical
leadership is essentially to formulate and advocate ethical
principles and concerns, and to develop moral and sustain-
able relationships between employees and the focal team/
organization (Brown et al. 2005).
Ethical Leadership and Employee OCB: The
Mediating Role of Supervisor’s and Employee’s
Organizational Concern
The concept of organizational concern primarily reflects a
desire by the individuals for the team/organization to do
well (Rioux and Penner 2001). It arises from the belief that
the welfare of the organization affects the welfare of the
individual (Halbesleben et al. 2010). Accordingly, it puts a
strong and direct emphasis on individuals’ proactive
motives toward the organization. Empirical results revealed
that employees with high organizational concern motives
are more likely to put the goals of the organization and
coworkers ahead of their own goals (Moon et al. 2008; Tan
and Tan 2008; Perrewe and Zellars 1999). Thus, people
who show concern for their teams/organizations have a
greater tendency to be involved in various citizenship
behaviors (Rioux and Penner 2001). As we will further
explain below, since employee OCB is emphasized as
proactive behaviors that are primarily motivated by
employees’ willingness to voluntarily contribute to the
organization (Lavelle 2010), organizational concern should
be one of the important mechanisms through which ethical
leadership manifests its effects on employee OCB.
Moreover, supervisor’s organizational concern was
conceptualized as an isomorphic construct to employee’s
organizational concern (c.f., Halbesleben et al. 2010).
Specifically, it essentially refers to the supervisor’s desire
to be helpful and cautious about future development of the
organization (Tan and Tan 2008; Halbesleben et al. 2010).
Supervisors with higher organizational concern motives are
more willing to take on extra work that is potentially
beneficial for the employees and the organization, regard-
less of individual benefits (Moon et al. 2008). As a
152 S. Mo, J. Shi
123
consequence, we argue that such leaders are influential in
directing employees’ proactive motives and behaviors.
Good Compass: Ethical Leadership Enhances Multilevel
Organizational Concern
Basically, leaders who are advanced ethical promoters
usually show greater organizational concern to the sus-
tainable development of the organization by morally bal-
ancing the benefits and values of various stakeholders
(Sama and Shoaf 2008; Groves and LaRocca 2011). They
always ask themselves what is the right thing to do for the
organization as well as for other stakeholders, such as the
employees when making decisions (Treviño et al. 2003;
Brown and Treviño 2006). In such processes, leaders
practicing ethical leadership may become more aware of
the moral compass—ethical values and motives in their
inner mind which tells them how they ought to behave for
the organization and employees.
An ethical leader as a moral person is important in
enhancing employees’ concerns toward the organization.
We believe this for a few reasons. First, social learning
theory suggests that individuals are influenced by observ-
ing role models and learn about appropriate behavior
vicariously through witnessing which actions attract
attention and which do not (Bandura 1977). Employees
observe and reproduce their supervisor’s ethical attitudes,
behaviors, and decisions in the day-to-day interactions
(McCann and Holt 2009; Neubert et al. 2009). Their
attention can be easily attracted by ethical leaders who put
a great emphasis on collective well being and the interests
of the organization (Brown et al. 2005). They learn about
what is acceptable or unacceptable by observing their
supervisors and regulate their own behaviors as a result.
Thus, through a social learning lens, employees’ attention
on collective goals may easily be focused by observing
supervisor’s attractive and credible moral actions (Sharif
and Scandura 2014). Second, employees tend to derive an
individual’s self-concept from perceived interpersonal
relationship, such as attitudes and behaviors that are
advocated in a relevant social group. In this perspective,
employees emulate supervisor’s ethical concern and
behaviors because they tend to obtain the common trait as a
member of the team/organization. Researchers demon-
strated that employees are more likely to put the organi-
zational and collective goals ahead if they have a
supervisor who makes ethics and collective success salient
in the team/organization (Mayer et al. 2012; Shin 2012).
Furthermore, according to OCB motives theory, Organ
and Ryan (1995) concluded that motives play an important
role in facilitating OCB because they affect individuals’
thoughts and feelings about a job and an organization.
Based on an empirical study with a sample of 250
American employees, Neubert and Roberts (2013) revealed
that ethical leadership positively leads to employees’ OCB
by influencing employees’ motivational orientation that
emphasizes achieving an organization’s desired end-states.
Therefore, we propose that supervisor’s organizational
concern and employee’s organizational concern positively
and sequentially mediate the impact of ethical leadership
on employee’s OCB. Following hypotheses are suggested
(as shown in Fig. 1):
H1 Supervisor’s organizational concern mediates the
positive relationship between ethical leadership and
employee’s organizational concern.
H2 There is a positive indirect effect of ethical leadership
on employee’s OCB via both supervisor’s and employee’s
organizational concern. Specifically, supervisor’s organi-
zational concern significantly mediates the positive rela-
tionship between ethical leadership and employee’s
organizational concern, while employee’s organizational
concern significantly mediates the positive relationship
between supervisor’s organizational concern and employ-
ee’s OCB.
Good Managerial Skills: Ethical Leadership Enhances
Procedural Justice
Brown and his colleagues (2005) argued that ethical lead-
ers define success not just by results but also by the way
that they are obtained. In the workplace, ethical leaders
usually show their concerns for creating and maintaining a
fair and just work environment. Meanwhile, employees
mainly develop their perceptions of organizational justice
through interactions with organizational agents, especially
the supervisors. Hence, at the individual level, an important
goal of supervisor’s ethical efforts is to enhance employ-
ees’ perceived procedural justice (Colquitt et al. 2001).
Thus, we propose that under the supervision of ethical
leaders, employees are more likely to treat team/organi-
zational decision procedures as fair and moral, and thereby
reciprocally contributing to the focal teams/organizations.
There are at least two reasons why ethical leadership
relates to employee’s citizenship behavior through per-
ceived procedural justice and concern for the organization.
First, the social exchange theory posits that interpersonal
exchange is guided by an expectation of reciprocal return
or behavior in kind (Blau 1964). When supervisors always
take care of employees’ rights, and make decisions in a fair
manner, employees may perceive high level organizational
support and procedural justice (Moorman et al. 1998). In
such situations, employees are more likely to reciprocate
the supervisor and the organization by putting collective
goals ahead. Accordingly, they tend to go beyond the call
Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing… 153
123
of duty (Bolino and Turnley 2003). Particularly for lower-
level employees, their emotional attachment and concerns
with the organization are mainly created through reciprocal
processes with their direct supervisor acting as an organi-
zational agent (Walumbwa et al. 2011). If the supervisor
adheres to ethical and fair values, people would want to
work for that company and would want to do well (Treviño
et al. 2000). Recent studies provided empirical evidence
that employees’ perceptions of procedural justice were
significantly influenced by the practice of ethical leader-
ship, which in turn led to employees’ extra-role actions
(Loi et al. 2012).
Second, ethical leaders define success not just by results
but also by the way that they are obtained (Brown et al.
2005). According to the counterfactual perspective,
employees under the supervision of an ethical leader are
more likely to shift attention from fairness ends to fairness
means (Folger and Kass 2000). Accordingly, employees
tend to get involved in team/organizational activities when
they believe their supervisor always adheres to fair pro-
cedural criteria and welcome organization-concern voice
during a decision-making process (Colquitt et al. 2001).
With a sample of 190 supervisor-employee dyads, Resick
et al. (2013) study indicated that employees tend to judge
the managerial processes as morally fair when they are
under the supervision of an ethical leader.
Therefore, the organizational concern view proposes
that employees engage in OCB because organizations have
looked after them by fair treatment, inspirational work, and
so on (Organ, 1990; Organ and Ryan 1995). Employees are
more likely to put the organizational and collective goals
ahead if they work in a fair and supportive work place
(Robinson and Morrison 1995; Walumbwa et al. 2010).
For these reasons, we expect that procedural justice and
employee’s organizational concern positively and sequen-
tially mediate the impact of ethical leadership on
employee’s OCB. We propose the hypotheses as follows
(as shown in Fig. 1):
H3 Procedural justice mediates the positive relationship
between ethical leadership and employee’s organizational
concern.
H4 There is a positive indirect effect of ethical leadership
on employee’s OCB via both procedural justice and
employee’s organizational concern. Specifically, procedu-
ral justice significantly mediates the positive relationship
between ethical leadership and employee’s organizational
concern, while employee’s organizational concern signifi-
cantly mediates the positive relationship between proce-
dural justice and employee’s OCB.
Methods
Sample and Procedures
Data in the present study were collected from employees in
a pharmacy retail chain company located in South China.
Questionnaires were distributed to 580 employees who
work in the chain stores of this pharmacy company. There
was one supervisor for each store (team). In the stores,
employees interacted with each other in everyday tasks. At
the very beginning, employees were informed that all their
individual responses would be used only for academic
purpose, and they were requested to complete the ques-
tionnaires during work time.
The final sample size comprises 93 teams (93 supervi-
sors and 486 individual employees), where the response
rate is 84.0 %. Average team size was 5.23 members. The
average age of the employees was 31.17 years
(SD = 7.14). Among them, 341 were female (70.2 %).
Average tenure was 9.23 years (SD = 8.21). Respectively,
the average age of the supervisors was 39.72 years
(SD = 7.10). Sixty-five of them were female (69.9 %).
And the average tenure of the supervisors was 17.86 years
(SD = 8.40).
Ethical leadership
Organizational concern
(Supervisor)
Procedural justice
Organizational concern
(Employee)
Organizational citizenship
behavior (OCB)
Team level
Individual level
H1/H2
H2H3/H4
H4
H1/H2
H3/H4
Fig. 1 Theoretical model
154 S. Mo, J. Shi
123
Data were collected at two time points with 2 months in
between to warrant sufficient time lag to separate the
measurement of predictors and mediators from the out-
come variables. Specifically, at Time 1, employees were
required to report their demographic information, such as
age, gender, and work tenure, as well as their perception of
procedural justice, while supervisors completed a ques-
tionnaire regarding their demographic information and
self-evaluation of ethical leadership. At Time 2, employees
reported their levels of organizational concern and OCB,
while supervisors were asked to rate their own concern for
the organization. All surveys were translated from English
to Chinese, using Brislin’s (1980) recommended transla-
tion-back translation procedure.
Measures
Well-established scales were employed to measure the
constructs of this study, which are summarized as follows.
Ethical Leadership
We assessed ethical leadership using Brown et al.’s (2005)
unidimensional 10-item ethical leadership scale (ELS).
Respondents were asked to evaluate their own ethical
leadership by answering statements such as ‘‘I make fair and
balanced decisions’’ and ‘‘I set an example of how to do
things the right way in terms of ethics.’’ A five-point Likert
response format (1 = strongly disagree; 5 = strongly
agree) was used. The Cronbach’s alpha was .86.
Supervisor’s and Employee’s Organizational Concern
Supervisor’s and employee’s organizational concerns were
both measured by the 10-item scale developed by Rioux
and Penner (2001). Respondents rated their concerns for
the organization using a six-point Likert response format
(1 = strongly disagree; 6 = strongly agree). Typical items
in the scale were ‘‘I care what happens to the company.’’
and ‘‘I want to be fully involved in the company.’’ The
Cronbach’s alpha was .86 for the employee’s organiza-
tional concern, and .95 for the supervisor’s organizational
concern.
Procedural Justice
The scale of perceived procedural justice in
Colquitt et al.’s (2001) organizational justice scale was
used in this study. Seven items were included in the scale,
such as ‘‘I was able to express my views and feelings
during those procedures’’ and ‘‘I was able to appeal the
outcomes arrived at by those procedures.’’ A five-point
Likert response format (1 = strongly disagree;
5 = strongly agree) was used. The Cronbach’s alpha was
.94 for the perceived procedural justice.
OCB
We measured employee’s OCB using a 30-item scale
developed in Podsakoff et al. (1990). Sampling items are ‘‘I
have willingly helped others who have work-related
problems’’ and ‘‘I have helped orient new people even
though it is not required.’’ In the current study, we mainly
focused on employee’s overall OCB. Thus, in line with
prior practice, such as Chen et al. (2007) measure of
empowerment, we evaluated the overall OCB score. We
also applied a five-point Likert response format
(1 = strongly disagree; 5 = strongly agree). The Cron-
bach’s alpha for OCB was .86.
Control Variables
Employee gender and age were included as control vari-
ables in our hypotheses testing because previous research
noted that these demographic variables are influential to the
dependent variable, employee OCB (Laczniak and Inder-
rieden 1987; Pearce and Herbik 2004). Employee tenure
was not included as a control variable because it was highly
correlated with age (r = .90, p\ .01). Besides, we also
controlled for team level variable team size in this research.
Confirmatory Factor Analysis
Confirmatory factor analyses were conducted to examine
whether employees’ scores on their self-report measures
(i.e., procedural justice, organizational concern, and OCB)
captured distinctive constructs. Following previous
research (Chen et al. 2007), scores on the five dimensions
of OCB were used as indicators for the latent variables.
The hypothesized three-factor model was specified by
loading indicators on their respective latent variables, and
the correlations among latent variables were freely esti-
mated. Results showed that the three-factor model fits the
data, v2(206, N = 253) = 491.17, comparative fit index
(CFI) = .91, standardized root-mean-square residual
(SRMR) = .06, and root-mean-square error of approxi-
mation (RMSEA) = .07. Indicators all significantly loaded
on their respective latent factors. Considering that the item
contents in the measures of organizational concern and
OCB were similar, an alternative two-factor model was
specified by constraining the variances of and covariance
between organizational concern and OCB factors to be
equal (thereby their correlation equaled 1), and constrain-
ing the covariances between these two factors and proce-
dural justice to be equal. This two-factor model fits the data
Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing… 155
123
significantly worse than the three-factor model, Dv2(2,
N = 253) = 458.45, p\ .01. Therefore, measures repor-
ted by employees captured distinctive constructs.
Analytic Strategy
In the present study, all the hypotheses were proposed as
multilevel mediation effects. Accordingly, the present data
contained a hierarchical structure in which responses of
employee-level variables were nested within teams. As a
result, multilevel modeling was performed to simultane-
ously estimate the hypothesized multilevel relationships
using Mplus 5.2 software (Muthen and Muthen 2007).
Specifically, gender and age were level 1 variables, while
ethical leadership, supervisor’s organizational concern, and
team size were level 2 variables. All the mediators and
dependent variables (i.e., procedural justice, employee’s
organizational concern and employee OCB) had variances
at both level 1 and level 2. In addition, the Monte Carlo
method recommended by Preacher et al. (2010) was used to
estimate confidence intervals for the hypothesized multi-
level mediation effects to determine their significance.1
Results
Means, standard deviations, and bivariate correlations
among studied variables are shown in Table 1. At the
individual level, perceived procedural justice was posi-
tively correlated with employee’s organizational concern
(r = .16, p\ .01) and employee OCB (r = .12, p\ .05).
Employee’s organizational concern was positively corre-
lated with employee OCB (r = .27, p\ .01). At the team
level, ethical leadership was positively correlated to
supervisor’s organizational concern (r = .27, p\ .05).
Model Estimation
To estimate the hypothesized model (Fig. 1), we specified
the relationship slopes at the individual level to be random,
i.e., perceived procedural justice—employee’s organiza-
tional concern, perceived procedural justice—employee
OCB, and employee’s organizational concern—employee
OCB. We included gender and age as control variables
with fixed effects on employee’s organizational concern
and OCB. We also controlled the effect of team size on
supervisor’s organizational concern, employee’s organiza-
tional concern and OCB. At the team level, we specified
the relationship between ethical leadership and supervi-
sor’s organizational concern, and cross-level direct impacts
of ethical leadership on perceived procedural justice,
employee’s organizational concern and employee OCB, as
well as impacts of supervisor’s organizational concern on
employee’s organizational concern and employee OCB.
To facilitate the interpretation of the research model,
individual level gender and age were group mean centered,
and team size and ethical leadership were grand mean
centered. Results showed that all of the hypothesized
relationships were well supported, as shown in Fig. 2 and
Table 2.
We used Snijders and Bosker’s (1999) formulas to cal-
culate pseudo-R2(*R2), reflecting the proportional reduc-
tion of individual level and team level errors due to
including predictors in the model. Predictors accounted for
9 % of the total variance in employee OCB, suggesting that
team level variables such that ethical leadership, supervi-
sor’s organizational concern, and individual level variables
such that procedural justice and employee’s organizational
concern can explain sizable portions of the variations in the
outcome variable-employee OCB.
Hypotheses testing
Hypothesis 1
Supervisor’s organizational concern was hypothesized to
mediate the effect of ethical leadership on employee’s
organizational concern. Figure 2 shows that ethical lead-
ership was positively related to supervisor’s organizational
concern (r = .96, p\ .01), and supervisor’s organizational
concern was also positively related to employee’s organi-
zational concern (r = .32, p\ .01). We used a parametric
bootstrap procedure (c.f. Preacher et al. 2010) to estimate
the hypothesized cross-level indirect relationship. With
20,000 Monte Carlo replications, results showed that there
was a positive indirect relationship between ethical lead-
ership and employee’s organizational concern via super-
visor’s organizational concern (indirect effect = .31, 95 %
bias-corrected bootstrap CI [.070, .591]). Hence, Hypoth-
esis 1 was well supported.
Hypothesis 2
Supervisor’s organizational concern and employee’s orga-
nizational concern were hypothesized to sequentially
mediate the relationship between ethical leadership and
employee’s OCB. The significant relationships between
ethical leadership and supervisor’s organizational concern,
supervisor’s organizational concern and employee’s orga-
nizational concern have been examined above. Figure 2
also shows the positive relationship between employee’s
organizational concern and OCB (r = .08, p\ .01). Fur-
thermore, with 20,000 Monte Carlo replications, the
1 More information about the R program could be found at http://
www.quantpsy.org.
156 S. Mo, J. Shi
123
indirect effect for ethical leadership ! supervisor’s orga-
nizational concern ! employee’s organizational concern
! OCB was .02, with a 95 % CI of [.003, .060]. The point
estimate here seems small; however, as noted by Preacher
and Kelley (2011), the estimates of indirect effects are
bounded by the range of possible values of regression
weight of each link in the mediation. Thus, the indirect
effect is still meaningful and important for supporting
Hypothesis 2.
Hypothesis 3
Procedural justice was hypothesized to mediate the effect
of ethical leadership on employee’s organizational concern
in Hypothesis 3. Figure 2 shows that ethical leadership was
positively related to procedural justice (r = .23, p\ .01),
and procedural justice was also positively related to
employee’s organizational concern (r = .33, p\ .01).
With 20,000 Monte Carlo replications, we found a positive
indirect relationship between ethical leadership and
employee’s organizational concern via procedural justice
(indirect effect = .08, 95 % bias-corrected bootstrap CI
[.012, .162]). Therefore, Hypothesis 3 was supported.
Hypothesis 4
Procedural justice and employee’s organizational concern
were hypothesized to sequentially mediate the relationship
between ethical leadership and employee’s OCB. The
significant relationships between ethical leadership and
procedural justice, procedural justice, and employee’s
organizational concern have been mentioned above in
testing Hypothesis 3. Again from Fig. 2, we found the
positive relationship between employee’s organizational
concern and OCB (r = .08, p\ .01). With 20,000 Monte
Carlo replications, the indirect effect for ethical leadership
! procedural justice ! organizational concern ! OCB
was .01, with a 95 % CI of [.001, .016]. Thus, the indirect
effect (Hypothesis 4) was supported.
Discussion
There is increasing recognition of the importance of ethical
leadership in enhancing employee proactive behaviors, such
as organizational citizenship behavior (Neubert and Roberts
2013). However, people have limited understanding about
the psychological mechanisms by which ethical leadership
links to employees’ proactive behavior (Walumbwa et al.
2011; Mayer et al. 2012). In this study, we explicate a
multilevel model including two psychological mechanisms
through which ethical leadership enhances employee OCB.
We now illustrate the theoretical and practical implications
of this study.
Theoretical Contributions
Our study has several theoretical contributions for the
study of ethical leadership, ethical motives, and ethical
Ethical leadership
Organizational concern
(Supervisor)
Procedural justice
Organizational concern
(Employee)
Organizational citizenship
behavior (OCB)
Team level
Individual level.32**
.96**
.23**
.33** .08**
-.30
.04
.05
.08**
Fig. 2 Path coefficients from the selected model. Note For the reason
of brevity, we did not present the effects of gender and age on
employee’s organizational concern and OCB, and the effects of team
size on supervisor’s organizational concern and employee’s organi-
zational concern and OCB. **p\ .01
Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing… 157
123
behavior. First, focusing on the impact of individuals’
motives towards the organization, we demonstrated the
psychological mechanisms that link ethical leadership to
employee OCB. In line with Treviño et al. (2000) argument
that ethical leadership has two essential pillars—moral
person and moral manager, two underlying mechanisms
were suggested in the present study. First, the relationship
between ethical leadership and employee OCB was
sequentially mediated by supervisor’s organizational con-
cern and employee’s organizational concern. In a social
learning perspective, these results demonstrated that
employees would learn from their supervisor who is per-
ceived as a moral person. Secondly, supervisor’s ethical
leadership was also positively related to employee OCB via
the mediation of employee’s perceived procedural justice
and organizational concern. These results reflected a social
exchange mechanism that employees tend to reciprocate to
their supervisor (a moral manager) and the focal organi-
zation by voluntarily putting collective goals ahead and
then proactively engaging in citizenship activities. Alto-
gether, the present study not only offers a constructive
replication of prior findings (e.g., Mayer et al. 2009; Zhang
et al. 2013) but contributes to the ethical leadership and
OCB literature by demonstrating the important role of
individuals’ proactive motives toward the organization.
Second, the research of ethical leadership and OCB was
well integrated within a cross-level framework in the current
study. Answering prior calls for understanding the influence of
ethical leadership from a multilevel perspective (Kalshoven
et al. 2011; Schaubroeck et al. 2012), we demonstrated the key
psychological factors that can significantly mediate the posi-
tive effect of ethical leadership on employee OCB across
levels. As we know, previous research was mainly focusing on
either how ethical leadership influences team climate/culture
and collective performance at the team level or how
employees’ perception of ethical leadership leads to individ-
ual OCB at the individual level (Brown and Treviño 2006). In
this study, we demonstrated the cross-level effects of ethical
leadership on employee’s perceived procedural justice, and
supervisor’s organizational concern and employee’s organi-
zational concern. These findings help us to answer the key
research question that why employees proactively engage in
OCB under the supervision of ethical leaders.
Managerial Implications
This study also has a number of practical implications. The
first contribution is in substantiating the value of ethical
leadership in enhancing employee OCB. According to the
results of this study, we advocate that it is critical for
organizations to identify, select, and promote people who
always present ethical values and commitments to become
leaders in the organizations. An ethical leader can direct
employees to engage in proactive activities by answering
questions such as ‘‘what are the appropriate and preferred
values and actions for achieving the goals of the
organization.’’
Second, our research suggests that finding ways to
activate or enhance supervisors’ and employees’ concerns
for the organizations would be one way to enhance
employee OCB. Supervisors should pay more attention to
the role modeling effect in the leader-member interaction
processes. For the companies, it is recommended to invest
ethics training programs for existing leaders to develop
ethical leadership and moral connection with the organi-
zations. Meanwhile, for those leaders, it is also suggested
that they should make an effort to improve their followers’
understanding of organizational goals and values through
appropriate communication and modeling behaviors.
Third, we suggest that creating a fair and just work
environment is another important task for leaders who tend
to manage employees in an ethical way. Employees are
more willing to contribute to focal organizations when
leaders establish and nurture work relationships based on
fairness and justice (Neubert and Roberts 2013). Thus,
organizations should encourage leaders at different levels
to frequently reflect on the nature of decisions and man-
agerial processes, whether fair or not.
Strengths, Limitations, and Future Research
Directions
This research has a number of strengths. First, while past
research has generally focused on either individual level or
team level mechanism of ethical leadership, we examine
the relationship between ethical leadership and employee
OCB with a multilevel design. Second, data were collected
from multiple sources at different time points, which
reduce potential common method biases (Podsakoff et al.
2012). Third, the proposed research model was estimated
following a general path-analytic framework such that all
the hypothesized relationships were examined at the same
time (Preacher et al. 2010). As a result, the problems in
piecemeal and causal step approaches for testing mediation
(Bauer et al. 2006) were significantly alleviated in the
present research.
Despite these strengths, several limitations of this
research remain. One limitation is that although we pri-
marily draw on social learning and social exchange theory
to link ethical leadership to employees’ motives and
behaviors, we did not directly measure variables regarding
role modeling or leader-member exchange (LMX).
Although including such variables may have made our
theoretical model cumbersome, we see the value of taking
them into consideration to learn more about the potential
influence mechanism of ethical leadership. Furthermore, it
158 S. Mo, J. Shi
123
is also valuable to conduct future research to further
explore other underlying mechanisms, such as organiza-
tional commitment that link supervisor’s organizational
concern to employee OCB, in addition to the mediating
role of employee’s organizational concern.
Another weakness of this study is that the employee’s
organizational concern and the dependent variable OCB
were measured from the same source at the same time.
Although we are not allowed to measure these two variables
at different times due to the logistic constraints, we examined
the factor structure of the measures and confirmed the dis-
tinction between these two constructs. Nevertheless, it is
valuable for future research to verify our empirical results
with a more rigorous research design. For example,
employee’s OCB could be evaluated by the supervisor or
coworkers (Piccolo et al. 2010). Moreover, someone’s moral
compass may make it more likely for someone to practice
ethical leadership. Thus, we suggest that longitudinal
research design should be applied in future studies for a
better understanding of the casual relationships in our model.
A third limitation is that in our present research, ethical
leadership was still conceptualized and operationalized as a
unidimensional concept proposed by Brown et al. (2005).
Recent work suggested the usefulness of examining several
distinct dimensions of ethical leadership and their different
effects on individual and organizational outcomes (e.g., De
Hoogh and Den Hartog 2008; Kalshoven et al. 2011). For
example, integrity and fairness are more likely to induce
employees’ perception of trust and justice, while power
sharing and fairness may lead to individual and collective
OCB behaviors (Kalshoven et al. 2011). Additionally,
ethical leadership was only reported by supervisors them-
selves in this study. It will be valuable to also measure
these leadership behaviors from the viewpoints of
employees. Hence, we encourage future research to adopt a
multisource approach in investigating the extent to which
ethical leadership behaviors explain variance in employ-
ees’ OCBs.
Finally, all the research samples were collected in South
China, which may lead to a limitation that these results
were obtained in a less generalizable context. This is
because in China, the populations may have more of a
collectivist view and thus may be more inclined to do
OCBs (Mo et al. 2012). Besides, leaders may not be
challenged as much, so role modeling could occur more in
the Chinese context. Therefore, for future research, it will
be highly recommended to explore the cross-cultural
implications of the current study.
Conclusion
The current study sheds light on an important domain of
the psychological mechanisms that link ethical leadership
to employee OCB from a multilevel perspective. In line
with two essential pillars of ethical leadership—moral
person and moral manager, results showed that ethical
leadership may enhance employee OCB through two
mechanisms. First, from a social learning perspective,
employees emulate their supervisor’s ethical modeling to
care about their organizations, captured by supervisor’s and
employee’s organizational concern. Second, from a social
exchange perspective, ethical leadership enhances
employee’s citizenship behavior through improvement of
employee’s perceived procedural justice and organizational
concern.
Acknowledgments This research was supported in part by Grant
No. 71302102 awarded to Shenjiang Mo and Grant No. 71425004
awarded to Junqi Shi from the Natural Social Science Foundation of
China, the Fundamental Research Funds for the Central Universi-
ties and Grant No. NCET-13-0611 awarded to Junqi Shi from the
Program for New Century Excellent Talents in University.
Appendix
See Tables 1 and 2.
Table 1 Means, standard deviations, and bivariate correlations among studied variables
Variables M Ind. SD Team SD 1 2 3 4 5 6 7 8 9
Individual level
1 Gender .71 .46 –
2 Age 31.17 7.14 -.02 –
3 Tenure 9.23 8.21 .02 .90** –
4 Procedural justice 3.61 .65 -.01 .09* .08 (.94)
5 Org. concern (E) 3.79 1.22 -.03 -.01 .03 .16** (.86)
6 Employee OCB 4.26 .53 .07 .06 .08 .12* .27** (.86)
Team level
7 Team size 5.24 1.08 – .13 -.21
8 Ethical leadership 4.35 .39 (.86) .27*
Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing… 159
123
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- c.10551_2015_Article_2734.pdf
- Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing the Multilevel Mediation Role of Organizational Concern
- Abstract
- Introduction
- Theoretical Framework and Hypotheses
- The Nature of Ethical Leadership
- Ethical Leadership and Employee OCB: The Mediating Role of Supervisor’s and Employee’s Organizational Concern
- Good Compass: Ethical Leadership Enhances Multilevel Organizational Concern
- Good Managerial Skills: Ethical Leadership Enhances Procedural Justice
- Methods
- Sample and Procedures
- Measures
- Ethical Leadership
- Supervisor’s and Employee’s Organizational Concern
- Procedural Justice
- OCB
- Control Variables
- Confirmatory Factor Analysis
- Analytic Strategy
- Results
- Model Estimation
- Hypotheses testing
- Hypothesis 1
- Hypothesis 2
- Hypothesis 3
- Hypothesis 4
- Discussion
- Theoretical Contributions
- Managerial Implications
- Strengths, Limitations, and Future Research Directions
- Conclusion
- Acknowledgments
- Appendix
- References