Farrington Medical Devices case study

eTextbook: Organization Theory & Design

Discussion Questions

Chapter 4 Workshop. Organizations You Rely on 176

Case for Analysis. CPI Corporation 177

Chapter 5. Interorganizational Relationships 180

Chapter 6. Designing Organizations for the International Environment 223

Chapter 7. Designs for Societal Impact: Dual-Purpose Organizations, Corporate… Sustainability, and Ethics

264

Part 4. Internal Design Elements 308

Part 5. Managing Dynamic Processes 438

Integrative Cases

Integrative Case 1.0. Disorganization at Semco: Human Resource Practices as a… Strategic Advantage

616

Background Note 624

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Case for Analysis. Farrington Medical Devices 178

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eTextbook: Organization Theory & Design

Both companies produced 50 prototype units of the ventricular assist device for inspection by

Johnston. Caresource missed the deadline by nine days. Ten of the Caresource units were

defective, and none of the Quest units failed inspection. Caresource’s bid for the production of

the device was ten percent lower than Quest’s bid. Johnston Medical decided to split the order

equally between the two companies to learn which would produce the new product more

effectively.

Questions

1. How would you describe the management processes within Caresource versus

Quest? Which seemed more effective? Why?

2. Which organizational design (Caresource or Quest) do you think was more

appropriate for a competitive and changing technological environment? Why?

3. In your opinion, which firm should have won the complete contract—Caresource or

Quest? Which do you think eventually will be chosen to produce the ventricular

device? Explain.

Page 178 Case for Analysis. CPI Corporation Chapter 5. Interorganizational Relatio… 